1. Signal coverage: Vietnam;
2. Network operator: Mobifone, Local IP;
3. Activation Method: Upon arrival in Vietnam, dial 900 and press 1 to activate.
4. Check phone number: *0#
5. Check data: *090*5#
HomeVietnamWi-Fi & SIM cardsVietnam Mobifone eSIM | 30GB/50GB | Local phone number | Natural day billing | QR code
Vietnam Mobifone eSIM | 30GB/50GB | Local phone number | Natural day billing | QR code
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Device info
Product details
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Validity period
Valid for 30 days from the booking date, Valid for 1 use(s) only
What's included
eSIM + Data Plan
Hotspot/Tethering Supported
Calls & SMS
How to use
[Installing eSIM]
※ If you're using an iPhone and have upgraded to iOS 17.4 or later, you can install the eSIM with one-click via the Trip.com App. Open the Trip.com app > Go to Account > All Orders > Tap the "Activate" button. (If you can't proceed, please ensure the App and iOS system are updated.)
※ Scan QR Code / Manually Input eSIM Information for Installation:
1. Open the QR code attachment in the Trip.com APP order, and print or save it to another device in advance. (iOS 17 and later, as well as some Android phones, can save the QR code image directly to the phone.)
2. Open the Cellular Network settings (iOS) or SIM Card Management (Android).
3. While the phone is connected to a network, tap "Add Cellular Network" (iOS) or "Add SIM Card Management" (Android), then scan the QR code to install.
4. If QR scanning doesn't work, manually input the "SM-DP+Address and Activation Code" from the order voucher to install.
5. If step 3 or 4 fails, it's possible that the phone is locked to the home network carrier (unable to use other carrier's frequency bands). You will need to contact the carrier to unlock it before using eSIM.
[Using eSIM]
1. Turn off the main SIM card and turn on the eSIM network switch.
2. Enable Cellular Network (iOS) or SIM (Android).
3. In Vietnam, dial 900 and press 1 after 10 seconds to activate the plan.
4. If you are still unable to access the internet after the above steps, set the APN and restart the device. See below for more details.
[About APN]
1. If you purchased an eSIM covering multiple countries/regions, upon arrival in a new region, if you can't connect to the internet, please manually switch the APN (normally, it should switch automatically).
2. Settings Path: Cellular Number > Cellular Data Network, or Mobile Network > Mobile Data Network, or Mobile Services > Mobile Data Network.
3. Enter APN: m-wap.
4. Restart the phone.
Change & cancellation policies
Please note that the booking cannot be canceled once it is confirmed.
The selected date and time cannot be modified after booking
Important note
[eSIM Requirements]
Device must support eSIM functionality: Dial *#06# on the dialing screen. If EID is shown, the device supports eSIM. If no EID is displayed, eSIM cannot be used.
Device must be unlocked: Confirm with the carrier whether the device is locked to a specific network. Please ensure the device meets these requirements before purchase for proper eSIM usage.
[Setting up eSIM]
Please install and activate the eSIM after arriving at the destination while connected to the network. Installing the eSIM in a non-destination country/region may cause the eSIM to become invalid or cause usage time to be calculated prematurely.
If installation issues occur, please refer to the usage guide.
[Enable Data Roaming]
Ensure the "Data Roaming" option is enabled for the eSIM.
[Network Information]
Signal quality may be affected by factors such as location, terrain, building obstructions, number of users, and weather. Actual connectivity depends on the local carrier's coverage. If 5G is unavailable, the device will automatically connect to 4G/LTE.
[Hotspot Sharing]
Hotspot sharing is supported, but due to device differences, it cannot be guaranteed that all devices will be able to share.
[Do not delete eSIM after installation]
A QR Code can only be used on one device. After installation, it will be bound to that device and cannot be transferred to another device.
FAQ
How do I find out if my phone supports eSIMs?
Your phone must meet two conditions:
1. Dial *#06# in the phone call interface. If an EID is displayed, it indicates that your phone supports eSIM. Without an EID, an eSIM cannot be used.
2. Confirm with your carrier to ensure your phone is not locked to a network.
1. Dial *#06# in the phone call interface. If an EID is displayed, it indicates that your phone supports eSIM. Without an EID, an eSIM cannot be used.
2. Confirm with your carrier to ensure your phone is not locked to a network.
How can I fix issues with my eSIM?
1. Select eSIM as your mobile data source.
2. Turn on data roaming.
3. Refer to the how to use guide for manual APN setup.
4. Restarting your phone may also help.
5. If none of the above work, contact customer support
2. Turn on data roaming.
3. Refer to the how to use guide for manual APN setup.
4. Restarting your phone may also help.
5. If none of the above work, contact customer support
Can I use an eSIM and a SIM card at the same time?
Yes, with dual SIM functionality, you can activate both a physical SIM card and an eSIM simultaneously.
How to solve eSIM hotspot issues? What can I do if my eSIM's hotspot is not working?
Due to varying phone models, if your eSIM supports hotspot functionality but cannot use it, try the following:
1. Check if your phone is a contract or locked device
2. Ensure any VPNs are disabled
3. Make sure to turn on data roaming
4. Check if the eSIM is set as the primary device
5. Update your phone to the latest version
6. Use a physical SIM for internet, enable hotspot sharing (ensure it's available), then switch to eSIM without turning off the hotspot. Repeat this process several times, including restarting your phone several times.
7. If none of the above work, contact customer support
1. Check if your phone is a contract or locked device
2. Ensure any VPNs are disabled
3. Make sure to turn on data roaming
4. Check if the eSIM is set as the primary device
5. Update your phone to the latest version
6. Use a physical SIM for internet, enable hotspot sharing (ensure it's available), then switch to eSIM without turning off the hotspot. Repeat this process several times, including restarting your phone several times.
7. If none of the above work, contact customer support
What can I do if I lost my eSIM installation QR code? I am experiencing a "This code is no longer valid" error.
Contact customer service with your booking number and a screenshot of your phone settings so we can provide you with support and assistance.
Where can I find the EID and IMEI on my phone?
The EID functions as a digital signature that links devices to mobile networks, typically comprising 32 characters, which include both letters and numbers. The IMEI, or International Mobile Equipment Identity, serves as a unique identifier for your phone and is generally 15 digits long.
For iPhones, you can find your EID and IMEI by going to "Settings" > "General" > "About" > EID/IMEI. Another quick way to find your EID and IMEI is by dialing *#06#, which will display a screen with your device information.
For Samsung phones, go to "Settings" > "About Phone" > "Status Information" > IMEI/EID
For iPhones, you can find your EID and IMEI by going to "Settings" > "General" > "About" > EID/IMEI. Another quick way to find your EID and IMEI is by dialing *#06#, which will display a screen with your device information.
For Samsung phones, go to "Settings" > "About Phone" > "Status Information" > IMEI/EID
How do I activate a renewal?
For total volume-based eSIMs, the renewal will automatically activate after the first plan has been completely used up. You don't need to scan the code again for installation. Once the first plan is used up, refresh the network, wait a few minutes, and it will automatically renew for you.
For daily-based eSIMs: The renewal booking will automatically activate after the days covered by the first booking's package have used up. You don't need to scan the code again.
Additionally, if you want to use eSIM on a different phone, please do not place a renewal booking, as renewal bookings do not support changing phones.
For daily-based eSIMs: The renewal booking will automatically activate after the days covered by the first booking's package have used up. You don't need to scan the code again.
Additionally, if you want to use eSIM on a different phone, please do not place a renewal booking, as renewal bookings do not support changing phones.
Can I still purchase your service if I have already activated an eSIM on my phone?
Yes, your phone can store multiple eSIM profiles at the same time. You can choose which one to use in your phone settings.
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