9.2/10
The hotel is excellently located, only a few steps from the Main Street with numerous bars and restaurants. It provides easy access to ski lifts, and a shuttle service is available for guests. The proximity to town adds to its convenience.
9.8/10The hotel is praised for its attentive and friendly staff, known for excellent service across all areas. Guests often mention the staff’s willingness to accommodate requests and provide personalized attention, contributing to a welcoming atmosphere.
9.5/10The dining experience, particularly the breakfast and the famous Sachertorte, received high praise. Guests enjoyed the culinary offerings, with specific mentions of the cafe and the dining environment adding to the hotel's charm.
48.9/10The hotel boasts a prime location, making it highly convenient for exploring main sights and attractions, especially during events like Christmas markets. Many guests appreciated its central position, allowing easy access to various places.
59.3/10The service is often praised for its warmth and attentiveness, with staff described as respectful and accommodating. Despite some varied experiences, many guests feel well taken care of, highlighting the hotel’s commitment to hospitality.
69.0/10The hotel is conveniently situated for ski-in and ski-out access, right next to the slopes and ski school, making it ideal for skiing enthusiasts. Its proximity to Hochgurgl gondola provides easy access to better ski runs.
79.3/10Modern and spacious rooms with luxurious bathrooms equipped with rain showers are appreciated, along with an infinity pool, sauna, and excellent spa services. The ski room with heated rails further enhances convenience for skiing enthusiasts.
89.0/10Guests frequently praised the spacious, well-designed rooms with luxurious interiors, attention to detail, and high-quality amenities. Many appreciated the cleanliness, comfortable beds, and thoughtful layouts.
9
109.6/10The hotel's service is consistently praised as world-class, with attentive and friendly staff who anticipate guests' needs. The team is professional, making guests feel welcome and cared for, contributing to a relaxing and rejuvenating stay.
Featured in 2025 Europe 100 - Luxury Hotels
