8.9/10
The hotel staff received positive remarks for being friendly and attentive, particularly the front desk and bar staff. Although check-in delays were noted, the overall service was considered satisfactory by many guests.
9.2/10The hotel is highly praised for its strategic location near key attractions, including the Sphere. It offers convenient access to shopping and entertainment venues, making it an ideal choice for visitors.
9.7/10The hotel is highly praised for its excellent location, often described as being near or directly on Waikiki Beach. Guests consistently highlight the convenience for shopping, dining, and enjoying scenic ocean views.
49.0/10The hotel is renowned for its exceptional service, with staff often described as friendly, attentive, and professional. Guests appreciate the thoughtful gestures, such as early check-ins and surprise treats, which enhance the overall experience.
59.1/10Guests repeatedly praised the hotel's convenient location, within walking distance of Waikiki Beach, Royal Hawaiian Center, shopping streets, restaurants, and other attractions. It’s ideal for sightseeing, shopping, and dining.
69.4/10The service is generally described as excellent, with staff providing attentive and friendly service that is befitting of a five-star hotel. Guests appreciate the quick room changes and the overall pleasant experience provided by the staff.
78.9/10Rooms are spacious, well-decorated, and offer beautiful views, such as those of the Sphere. The suites are noted for their luxurious design and comfort, with modern decor and excellent soundproofing.
89.0/10Guests consistently mention the hotel's cleanliness, describing the rooms and facilities as very clean and tidy, contributing to a comfortable and pleasant stay.
99.1/10The hotel boasts impressive facilities, including a beautiful pool, gym, spa, and modern rooms. Guests enjoy the luxurious amenities, such as spacious suites and well-maintained common areas, contributing to an overall high-quality stay.
109.0/10The hotel is ideally situated for Universal Studios visitors, offering convenient transportation options such as water taxis and buses directly to the park, allowing guests to enter and exit multiple times a day.
Achieved a 2-year streak on the annual lists
