
- 9.8/10

The property is an 800-year-old castle with significant historical and architectural appeal, which added a unique charm and sense of 'time travel' for visitors. Guests appreciated its blend of medieval and Victorian design.
- 9.8/10

Rooms are spacious, elegantly furnished, and offer beautiful views, such as those overlooking the golf course or river. Guests praise the comfort of the beds and the cleanliness of the rooms, with attention to detail evident in amenities provided.
- 9.6/10

The hotel offers a wide range of activities, including golf, falconry, archery, and spa treatments. The leisure center and indoor pool are appreciated by guests, along with the beautifully maintained grounds and historic walled gardens.
- 9.1/10

Guests repeatedly praise the hotel's central location, which is ideal for shopping and exploring the city center. Its proximity to key attractions makes it a convenient choice for visitors, particularly those attending events at the hotel itself.
- 9.3/10

The hotel staff is consistently praised for being friendly, helpful, and professional, creating a welcoming atmosphere. Many guests appreciated the exceptional customer service, quick responses, and attention to small details that enhanced comfort.
- 8.8/10

The staff are described as friendly, helpful, and exceptional, going above and beyond to make stays special, with particular mention of concierge staff and reception. The overall service contributes to a relaxing and seamless experience.
- 9.1/10

The hotel is situated in stunning natural surroundings, offering breathtaking estate grounds and beautiful architecture, making it a truly picturesque destination for guests seeking tranquility and scenic beauty.
- 9.0/10

The hotel is situated in a picturesque setting surrounded by greenery and parklands, providing a serene atmosphere. Guests appreciated the stunning estate and gardens, mentioning the enjoyable woodland walks and short drive to town.








Achieved a 3-year streak on the annual lists










