9.8/10
The property is an 800-year-old castle with significant historical and architectural appeal, which added a unique charm and sense of 'time travel' for visitors. Guests appreciated its blend of medieval and Victorian design.
9.6/10The hotel offers a wide range of activities, including golf, falconry, archery, and spa treatments. The leisure center and indoor pool are appreciated by guests, along with the beautifully maintained grounds and historic walled gardens.
9.1/10Guests repeatedly praise the hotel's central location, which is ideal for shopping and exploring the city center. Its proximity to key attractions makes it a convenient choice for visitors, particularly those attending events at the hotel itself.
48.9/10The hotel is frequently commended for its cleanliness, with rooms and common areas kept in pristine condition. This attention to hygiene contributes significantly to guest satisfaction and comfort.
59.3/10Guests consistently mention the hotel's cleanliness, noting that the rooms are tidy and well-maintained. The modern, spotless environment contributes significantly to their overall positive experience.
69.2/10Guests frequently commend the friendly and attentive staff, who contribute to a welcoming atmosphere. Staff members are noted for their genuine warmth and professionalism, ensuring a delightful experience throughout the stay.
Achieved a 3-year streak on the annual lists
