9.4/10
The hotel boasts breathtaking views of the Caribbean Sea, with stunning visuals from rooms and a beautiful signature swimming pool. Its peaceful, romantic, and beautiful location often exceeds guests' expectations, providing a serene getaway.
9.7/10The spa is frequently mentioned as a standout feature, offering high-quality treatments and a serene atmosphere. Guests enjoy unique experiences like the Mayan Power treatment and hydrotherapy, leaving them feeling relaxed and rejuvenated.
9.7/10Dining experiences are lauded for their variety and quality, with Mexican cuisine celebrated in authentic and elevated forms. Special dining events, such as Cena de Abuela, provide memorable culinary experiences, with fresh and delicious offerings.
49.3/10The hotel boasts a stunning location with breathtaking views, especially during sunset. It's situated in a beautiful area that offers guests a unique and serene environment.
59.4/10The staff is frequently praised for their warmth, attentiveness, and professionalism. Guests note the exceptional service, especially from the buggy drivers, beach club staff, and butlers, contributing to a memorable and personal experience.
69.2/10This newly opened property is widely praised for its stunning modern architecture, which integrates harmoniously with the surrounding natural mangroves.
79.4/10The service is consistently praised for being exceptional, with staff going above and beyond to make guests feel welcome and cared for. The concierge and various service staff are noted for their attentiveness and hospitality.
89.6/10The hotel is praised for its exceptional service, with staff often going above and beyond to accommodate guests' needs. Many reviews highlight the personalized attention and warm hospitality, making guests feel like VIPs or family.
99.3/10Guests consistently praise the staff for their exceptional service across various areas, including the front desk, spa, and dining locations. Staff members are noted for their friendliness, attentiveness, and efforts to make guests' stays memorable.
109.0/10The hotel is located in a beautiful setting with picturesque views, enhancing the overall experience. The proximity to Playa del Carmen is convenient for guests seeking to explore the area, adding value to their stay.
Achieved a 3-year streak on the annual lists
