
- 9.1/10

The breakfast buffet received positive feedback for its wide variety of options and quality. Guests found it delicious and convenient, especially since it starts early in the morning, allowing them to enjoy a meal before heading out to the park.
- 9.2/10

The hotel offers modern and well-maintained facilities, including generous amenities and a rich breakfast spread. Guests appreciate the direct connection to shopping malls and the availability of self-service amenities like laundry facilities.
- 9.2/10

Guests consistently praise the cleanliness and hygiene of the rooms, noting that the rooms are well-maintained, tidy, and equipped with modern amenities. Although rooms are compact, they are efficiently designed to maximize space and comfort.
- 9.3/10

The staff are frequently praised for their friendliness and proficiency in English, making communication easy for international guests. They are described as helpful and attentive, contributing to a smooth check-in and check-out process.
- 9.1/10

Service is described as excellent, with helpful and friendly staff. The front desk is particularly noted for being courteous and efficient, assisting with transportation arrangements and providing amenities like complimentary skincare products.
- 9.3/10

The hotel is conveniently located near attractions such as Lake Ashi, Togendai Station, and the Hakone Cable Car. It's accessible by public transport and offers shuttle services from Odawara Station, ideal for exploring Hakone's sights.
- 9.4/10

Guests frequently praised the spacious and comfortable rooms. The hotel offers large rooms with modern amenities, suitable for families and groups. Many guests appreciated the room's cleanliness and the unobstructed views of the park or bay.
- 9.3/10

Rooms are generally clean, with daily housekeeping ensuring tidiness. Guests appreciate the high standard of cleanliness, with specific mentions of spotless bathrooms and well-maintained facilities.
- 9.3/10

The breakfast buffet is frequently praised for its variety and quality, featuring both Western and Asian options. Guests enjoy the rich selection, which includes cakes, seafood bowls, and steaks, although some find it crowded during peak times.
- 9.1/10

Many reviews mentioned that the hotel maintains a high standard of cleanliness, with rooms being tidied daily and the property overall being immaculate. This contributes to a comfortable and pleasant stay.







Featured in 2026 Asia 100 - Family Hotels









