9.5/10
The breakfast buffet receives high marks for variety and quality, with guests enjoying diverse options. The Chinese restaurant is noted for its excellent dishes and ambiance. However, some guests find certain dining options overpriced.
9.6/10Guests note the cleanliness of the hotel, with rooms and facilities being well-maintained and tidy. Daily fresh fruit and thoughtful amenities like L'Occitane toiletries enhance the experience.
9.4/10The hotel is nestled within Xixi Wetland, offering a tranquil and beautiful environment that integrates seamlessly with nature. Guests can enjoy picturesque views and easy access to the wetland's scenic beauty.
49.6/10The hotel is located right by West Lake, providing guests with breathtaking views and easy access to nearby attractions such as Leifeng Pagoda. It offers a tranquil environment away from the crowds, ideal for a peaceful retreat.
59.6/10Guests consistently praise the hotel's rich history and Republican-era style, which gives it a museum-like atmosphere. The vintage decor, including elements like old-style telephones and beds, adds a unique and nostalgic touch to the stay.
69.5/10The rooms are consistently described as clean and tidy, ensuring a comfortable environment for guests. Despite the hotel's age, cleanliness is maintained, with well-kept facilities contributing to the positive reviews from visitors.
79.6/10Jinsha Restaurant is frequently mentioned for its exceptional cuisine, with dishes highly recommended by guests. The hotel offers diverse dining options, including Chinese and Western food, making it a culinary delight for visitors.
89.6/10The hotel's dining experience is noted for its quality, with guests enjoying both Chinese and Western cuisine. The restaurants offer delicious dishes in a comfortable, elegant setting, enhancing the overall experience of the stay.
99.8/10The hotel boasts excellent service, including personalized butler service that enhances the guest experience.
109.6/10The staff is consistently praised for their warm and attentive service, ensuring guests feel at home. Services like room upgrades, luggage assistance, and quick delivery of requests contribute to a pleasant and accommodating experience.
Achieved a 2-year streak on the annual lists
