8.8/10
Service is consistently praised as exceptional, with staff described as friendly, attentive, and accommodating. Many guests highlight how staff are always willing to help and make the stay comfortable and relaxing.
8.4/10The hotel offers stunning ocean views and a fantastic location with easy access to amenities. Many guests appreciated the beautiful scenery, which contributed significantly to their enjoyment of the stay.
48.4/10The hotel is situated on beautiful white sands and surrounded by jungle, providing a serene atmosphere. Despite being far from the city, it offers great access to the beach, which is shallow and perfect for children.
58.2/10The property is spacious yet not overwhelming, well-lit at night, and consistently cleaned of seaweed and trash. Its proximity to Tulum and Playa del Carmen is convenient for guests who prefer using taxis to explore nearby attractions.
68.6/10Rooms and facilities are consistently praised for their cleanliness, including the beach and pool areas, which are regularly cleaned despite the windy conditions. Guests have noted the absence of black mold, a problem encountered at other resorts.
79.2/10The hotel is praised for its excellent location in a safe area of Mexico City, near Reform Avenue with stylish restaurants, shops, and green spaces. It's ideal for business trips and exploring the vibrant city scene.
88.1/10The staff is frequently praised for their warmth and attentiveness, creating a welcoming atmosphere. Guests appreciate the helpfulness and attentiveness of the team, enhancing their overall experience.
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No. 10 of Family Hotels in Mexico