9.8/10
Guests consistently praised the attentive, professional, and friendly staff, particularly the personal butlers who went above and beyond to accommodate requests. Many highlighted the warmth and hospitality that made them feel at home.
9.8/10Rooms are highly regarded for their comfort and luxury, featuring private plunge pools and ocean views. Guests appreciate the indoor/outdoor living feel with balcony doors that open completely, creating a serene and rejuvenating atmosphere.
9.4/10The hotel boasts breathtaking views of the Caribbean Sea, with stunning visuals from rooms and a beautiful signature swimming pool. Its peaceful, romantic, and beautiful location often exceeds guests' expectations, providing a serene getaway.
49.0/10The property is described as immaculate, with rooms and public areas meticulously maintained. Guests appreciated the well-thought-out room layouts, comfortable bedding, and modern amenities.
59.7/10The spa is frequently mentioned as a standout feature, offering high-quality treatments and a serene atmosphere. Guests enjoy unique experiences like the Mayan Power treatment and hydrotherapy, leaving them feeling relaxed and rejuvenated.
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79.6/10The resort provides a variety of activities, such as snorkeling and golf, which are well-received by guests. Complimentary services like kids club and free meals for kids with paying adults are appreciated, making it a great choice for families.
89.7/10Guests frequently commend the exceptional service, noting the staff's attentiveness and warmth. Personalized experiences like free morning coffee delivery and childcare during dinner enhance the stay, making guests feel valued and well-cared for.
9
10
Achieved a 3-year streak on the annual lists
