9.0/10
Guests frequently commend the attentive and friendly service, noting bilingual staff who speak Chinese and English, enhancing the overall experience. The hospitality is described as considerate and professional, contributing to a memorable stay.
9.9/10The hotel offers a traditional Japanese experience with both indoor and outdoor private onsens, which are highly appreciated.
9.1/10Dining options include Kaiseki dinners and a variety of cuisines from Japanese to Italian. The food is generally well-received, with some meals described as delicious and fulfilling, particularly the Kaiseki dinner which stands out as a highlight.
48.5/10The hotel is praised for its excellent service, with staff frequently described as polite and helpful.
59.3/10The hotel's location is convenient, being just a short walk from the famous Saraku Hot Sand Bath and offering ocean views. While not directly by the train station, the hotel provides free shuttle service, which is valued by guests.
68.9/10Despite some facilities showing signs of age, the property was described as impeccably clean and well-maintained. Guests appreciated the attention to detail in housekeeping and the overall tidiness of the premises.
79.6/10The service is highly praised, with professional and friendly staff providing a warm welcome and attentive care throughout the stay. English-speaking staff are available, ensuring smooth communication for international guests.
89.0/10Guests enjoy rich and varied meals, with homemade breakfast options and BBQ dinners. Vending machines offer diverse dining choices, and meals can be arranged to suit different preferences, contributing to a memorable culinary experience.
Achieved a 3-year streak on the annual lists
