9.2/10
The hotel is situated in a prime location, offering easy access to luxury shopping venues like Madison Avenue and landmarks such as Central Park and the Metropolitan Museum. The setting is peaceful yet central, making it ideal for exploring NYC.
9.5/10The hotel is ideally located in Midtown, making it convenient for shopping and theater visits. Guests appreciate the proximity to Central Park and other attractions, highlighting the ease of exploring the city on foot.
8.8/10Rooms are described as luxurious and spacious, with a classic, traditional design that appeals to both oriental and European aesthetics. They are comfortable, clean, and offer a pleasant environment for relaxation, contributing to a memorable stay.
48.4/10Cleanliness is frequently mentioned positively, with rooms and hotel areas maintained to a good standard. The housekeeping service is noted for being responsive and helpful in addressing guest needs during their stay.
510.0/10The spa offers extensive facilities, including a cryotherapy room, a 65ft pool, and a wellness center with yoga and pilates studios. The Hammam spa treatment and the health facilities are highly praised for their rejuvenating experiences.
69.3/10The hotel is conveniently located near Central Park, Wall Street, and major attractions like the 9/11 Museum, providing easy subway access for exploring New York City.
79.4/10The service is generally described as excellent, with staff providing attentive and friendly service that is befitting of a five-star hotel. Guests appreciate the quick room changes and the overall pleasant experience provided by the staff.
88.6/10Many guests appreciate the attentive and professional service provided by the staff, including the concierge and housekeeping teams. The service is often described as top-notch, courteous, and making guests feel like family.
99.4/10Service is praised for being excellent and prompt, with staff described as kind, helpful, and professional, contributing to a truly five-star experience. The room service was notably quick, enhancing the overall comfort of the stay.
109.2/10Guests praised the exceptional concierge service, attentive staff, and thorough housekeeping. The hotel offers turndown service, and staff are generally responsive and friendly, contributing to a luxurious experience.
Achieved a 2-year streak on the annual lists
