The 5 rating is more for the service we got from one individual than anything else really. I'm sorry that we forgot the name of the gentleman that we spoke to while we were eating, he was an elderly man from Peru, that was busing tables and cleaning up. But he was so cool to speak to and really mad our day, so 5 stars to you sir. The place itself, the food was quiet good, pretty standard Disney fair. The service was pretty slow, which is what added to the long lines. Prices were pretty standard. It is worth stopping in.
Anywhere in Disney is pricey to eat. This quick food restaurant was pretty decent in terms of food taste and friendly service. The burgers were tasty and the Mac and cheese was really creamy and delicious - a huge hit with my kids. The kids meals come with two sides and a drink. This one offers apple slices, cherry jello, French fries or a cookie. The jello was surprisingly good. The fry portion is very small but the apple slices and jello cup were appropriately portioned. We really liked the fact that you could fill your own drinks and also have a refill if desired. Good stop if you're in Epcot.
This is probably Epcot's biggest quick serve in terms of seating. A bunch of tables downstairs and even more upstairs. However, the day we were there, they only had 2 registers open and growing lines. People were waling in and getting in the one line w/o anyone directing and of course, that was the line that moved. We made the mistake of going to the actual queue and were told to go to the second line where a slow moving cast member and woman who didn't know what she wanted, finished ordering and then came back to make a substitution tied it up even more. We both got the chicken with season fruit salad and the dumped dressing on it w/o asking if we wanted it or giving us a choice of dressing. It was good, but the blueberries were somewhat sour. We discovered an awkward set up where utensils are in one location while fountain drinks in another. Thankfully I wasn't traveling alone this time because my mom staked out a table while I got our drinks, stopped to put them at the table and then went to get utensils.. I find it sooooo gross that they don't wrap the straws anywhere at Disney. You push the lever that thousands of germy hands have pushed and have your naked straw roll out to land up against that lever and then have to touch it with your own dirty hands. It's a pervasive problem at Disney. Yeah they escape straw paper litter, but it's so unclean. When I sanitized my hands back at the table, I used some on the straw too. Sometimes I just drink straight from the cup w/o using a straw. There are much better places to eat in Epcot, on future visits I would go to World Showcase and eat there.
While the atmos of this place is dated and dingy, the Fries, Energy Salad, and Beer is good. So is the service. Just take your food outside to the covered area and enjoy the shade and breeze by the musical water fountain unless you need the A/C, in which case choose a window seat.