Benkay could be superb place...located in the Nikko hotel right in the Japanese district it has everything what it takes to be a world-class Japanese...authentic chefs...authentic design...authentic dishes...authentic staff...I tried their signature Benkay menu...most of it was really superb...even so good that it might deserve stars in another rating system...BUT well some of was not so good and thats not because of the dishes but because it wasn't all that fresh...now I know that this was a bad day, that it was an exception....I know that -judging from everything else- Benkay would almost always have a good day but well in order to be world-class you simply cannot afford to have these days where you meat is not fresh...I think Benkay is too good and too established in order to be still ambiguous enough in order to win over every single customer...I could feel that it was just a case of complacency and well this is a tragedy really when you have such a fantastic place....that and only that is the reason for an average rating...I am sure that next time I come they will be excellent again...at least I hope for that...
Excellent menu and cooking / culinary experience, in the Japanese style and tradition. Perfectly designed and executed menu on the cooking table, wonderfull combination of fish and vegetables. A very good restaurant, despite slightly less excellent that the same named Benkay of Paris Nikko's hotel near Eiffel tower. As well relatively expensive, but this is the standard for this high quality japanese food.
Sadly the restaurant is existing on its previous reputation. During a return visit to Dusseldorf last week my husband and I went for lunch expecting the standard of food and service we had always received in the past. Every item of food served was sub standard. There was nothing fresh about anything we were given. The fish was stale and the meat dry. Pickles were curling and the salad was wilted and shrivelled. How it was allowed to leave the kitchen when it was visibly past being edible is hard to understand. We decided to write a comment rather than complain at the time. More than the bad food was our sense of disappointment about the deterioration of a valued restaurant. Our hope is that the management will review the kitchen standard and restore the quality of this onetime hallmark of Japanese food excellence in Dusseldorf.
这家餐厅在酒店Nikko Positions明显高于平均水平的日式Kitchen。 这体现在菜单上的价格。 食物和服务都很一般,但是座位是有效的。