The last weekend of May I decided to go back to Pincho Factory, which I had not been in months! We had a problem getting through on their phone line, but I figured that multiple customers wanted their food as well. When I got there the gentleman did not make me wait in line due to me having a take-out order. He was very helpful in assuring that my order was correct. We waited longer than anticipated; the gentleman approached my mother and I and asked if we would like something to drink while we waited. We denied this offer, but thank him fro his generosity. About 15 minutes later I walked over to the counter and how much longer the food was going to take, we had placed a big order, the cooks over heard the conversation and apologized that they food was taking a while. They had started on my order late. When the food was finally ready the gentleman walked over to my table, brought the bag over, and asked if I needed anything else. Considering the number of times that I have been to Pincho Factory I had never had such great service. I rather drive to this location even if one of the other ones if closer to me. Of course the food was phenomenal like always!
To say that this place is AWESOME is an understatement! It gets really full and the place is small but the food is well worth it. The burgers are juicy and the pinchos are such a great idea. Different and delicious! A must eat spot!
I always eat at the one in Coral Gables but was in the area so ate here. As always the burgers where delicious the fries awesome the sweet potato tots great so all I can say this place is perfect. While I was there the pick up orders where non stop what can you say when you have good service and a great product business should be booming. If you want a burger that never fails to satisfy come here sit back and enjoy.