Sushiko

I recently visited Euroma2 shopping centre (Saturday 26th March) and was delighted to stumble across W.O.K. as I had been craving a Thai Green Curry for a couple of days. I ordered my curry (impressed that it was just &euro;6.50) and waited to be called. When I went to collect it, the girl at the counter merely slammed it onto my tray wothout a word, ignoring my &#39;Grazie Mille&#39; attempt at Italian. I opened the takeaway box to find that i had been given the wrong dish, this was like a peanut satay or something. I have worked in the food service industry myself for many years and I know very well that this type of mix up can happen quite easily. However I also know that when this happens, at the very least you apologise to the customer and try resolve the issue as quickly as you can. The girl at the counter did no such thing, she looked at me with disgust, as though I was intentionally inconveniencing her. She didn&#39;t utter one word to me, only went on to serve another customer that was behind me. A few minutes later she told the kitchen there was a mix up and a few minutes after that she slammed another takeaway box onto my tray, again without a word. What a dreadful customer service, and such a bad impression to give a non-italian customer, considering the excellent friendly service available in most restaurants here. Needless to say, this experience took the satisfaction out of fulfulling my Thai Green Curry craving!

ymShortString

First & middle names

Last name

First and middle names

Surname

First & middle name

First name

Hotel Shangri-La Roma by Omnia Hotels

Warmthotel

Hotel Pulitzer

Ibis Styles Roma Eur

Colosseum

Roman Forum

Castel Sant'Angelo

Palatine Hill

Sushiko

Attractions Near Sushiko

Restaurants Near Sushiko

Hotels Near Sushiko

Contact Us

About

Other Services