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Madrid Barajas Airport to Hamburg Airport flight
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Madrid Barajas Airport to Hamburg Airport Flights Info

Cheapest one-way
NZD 82
Ryanair Ryanair 10h 40m · 1 stop Thu, Dec 17
Book Now
Cheapest round-trip
NZD 175
Wizz Air Malta Wizz Air Malta 8h · 2 stops Wed, Nov 25 - Sun, Nov 29
Book Now
When to fly
December
Cheapest
Recommended airlines
Ryanair RyanairCheapest· From NZD 82 Iberia IberiaMost booked

Explore the cheapest one-way and round-trip flights from Madrid Barajas Airport to Hamburg Airport over the next 90 days, with one-way fares from NZD 82 and round-trip from NZD 175. Based on Trip.com's latest 7-day flight data.

    • Cheapest
      MAD 22:10
      10h 40m
      1 stop
      HAM 08:50
      Madrid - Hamburg | Thu, Dec 17 | Ryanair
      NZD 82 NZD 198
      59% off
      59% off
      NZD 198 NZD 82
    • MAD 05:45
      26h 45m
      1 stop
      HAM 08:30
      Madrid - Hamburg | Sun, Dec 13 | Ryanair
      NZD 85 NZD 198
      56% off
      56% off
      NZD 198 NZD 85
    • MAD 19:15
      12h 55m
      1 stop
      HAM 08:10
      Madrid - Hamburg | Tue, Jan 12 | Ryanair
      NZD 85 NZD 198
      56% off
      56% off
      NZD 198 NZD 85
    • MAD 20:30
      24h 40m
      1 stop
      HAM 21:10
      Madrid - Hamburg | Wed, Dec 16 | Ryanair
      NZD 87
      56% off
      NZD 198 NZD 87
    • MAD 06:00
      27h 55m
      1 stop
      HAM 09:55
      Madrid - Hamburg | Fri, Dec 18 | Iberia Express Airways
      NZD 94
      53% off
      NZD 198 NZD 94
    • MAD 23:10
      9h
      1 stop
      HAM 08:10
      Madrid - Hamburg | Tue, Jan 12 | Wizz Air Malta
      NZD 103
      48% off
      NZD 198 NZD 103
    • MAD 13:10
      19h 40m
      1 stop
      HAM 08:50
      Madrid - Hamburg | Thu, Dec 17 | Wizz Air Malta
      NZD 103
      48% off
      NZD 198 NZD 103
    • MAD 06:45
      26h 5m
      1 stop
      HAM 08:50
      Madrid - Hamburg | Thu, Dec 10 | Ryanair
      NZD 104
      47% off
      NZD 198 NZD 104
    • MAD 05:45
      26h 45m
      1 stop
      HAM 08:30
      Madrid - Hamburg | Sun, Dec 20 | Ryanair
      NZD 105
      47% off
      NZD 198 NZD 105
    • MAD 13:00
      17h 25m
      1 stop
      HAM 14:00
      Madrid - Hamburg | Sun, Nov 15 | Normal Airline
      More cheap flights
      More cheap flights
    • Cheapest nonstop
      MAD 19:45
      2h 55m
      Nonstop
      HAM 22:40
      Madrid - Hamburg | Tue, Jan 5 | Iberia
      HAM 06:50
      3h 5m
      Nonstop
      MAD 09:55
      Hamburg - Madrid | Sat, Jan 9 | Iberia
      NZD 334 NZD 418
      20% off
      20% off
      NZD 418 NZD 334
    • MAD 13:00
      8h
      1 stop
      HAM 21:00
      Madrid - Hamburg | Wed, Nov 25 | Wizz Air Malta
      HAM 08:45
      13h 40m
      1 stop
      MAD 22:25
      Hamburg - Madrid | Sun, Nov 29 | easyJet
      NZD 175 NZD 418
      57% off
      57% off
      NZD 418 NZD 175
    • MAD 09:55
      11h 5m
      1 stop
      HAM 21:00
      Madrid - Hamburg | Wed, Dec 16 | Wizz Air Malta
      HAM 09:05
      9h 25m
      1 stop
      MAD 18:30
      Hamburg - Madrid | Sat, Dec 19 | easyJet
      NZD 212 NZD 418
      49% off
      49% off
      NZD 418 NZD 212
    • MAD 08:50
      12h 10m
      1 stop
      HAM 21:00
      Madrid - Hamburg | Wed, Nov 25 | Ryanair
      HAM 08:45
      9h 55m
      1 stop
      MAD 18:40
      Hamburg - Madrid | Sun, Nov 29 | easyJet
      NZD 222
      47% off
      NZD 418 NZD 222
    • MAD 10:15
      8h 15m
      1 stop
      HAM 18:30
      Madrid - Hamburg | Tue, Dec 1 | Air Europa
      HAM 10:00
      12h 35m
      1 stop
      MAD 22:35
      Hamburg - Madrid | Sat, Dec 5 | Ryanair
      NZD 249
      40% off
      NZD 418 NZD 249
    • MAD 20:30
      11h 25m
      1 stop
      HAM 07:55
      Madrid - Hamburg | Sun, Nov 29 | KLM
      HAM 09:05
      9h 25m
      1 stop
      MAD 18:30
      Hamburg - Madrid | Sat, Dec 5 | easyJet
      NZD 286
      32% off
      NZD 418 NZD 286
    • MAD 13:00
      8h 10m
      1 stop
      HAM 21:10
      Madrid - Hamburg | Tue, Nov 24 | Wizz Air Malta
      HAM 06:55
      7h 40m
      1 stop
      MAD 14:35
      Hamburg - Madrid | Mon, Nov 30 | LOT Polish Airlines
      NZD 304
      27% off
      NZD 418 NZD 304
    • MAD 18:20
      14h 10m
      1 stop
      HAM 08:30
      Madrid - Hamburg | Tue, Dec 1 | Air Serbia
      HAM 11:35
      12h
      1 stop
      MAD 23:35
      Hamburg - Madrid | Thu, Dec 3 | Eurowings
      NZD 305
      27% off
      NZD 418 NZD 305
    • MAD 06:45
      14h 25m
      1 stop
      HAM 21:10
      Madrid - Hamburg | Tue, Nov 24 | Ryanair
      HAM 06:55
      7h 40m
      1 stop
      MAD 14:35
      Hamburg - Madrid | Mon, Nov 30 | LOT Polish Airlines
      NZD 319
      24% off
      NZD 418 NZD 319
    • MAD 13:00
      17h 25m
      1 stop
      HAM 14:00
      Madrid - Hamburg | Sun, Nov 15 | Normal Airline
      HAM 15:00
      6h
      Nonstop
      MAD 16:00
      Hamburg - Madrid | Tue, Nov 17 | Normal Airline
      More cheap flights
      More cheap flights
    • Cheapest nonstop
      MAD 19:45
      2h 55m
      Nonstop
      HAM 22:40
      Madrid - Hamburg | Tue, Jan 26 | Iberia
      NZD 155 NZD 265
      42% off
      42% off
      NZD 265 NZD 155
    • MAD 19:45
      2h 55m
      Nonstop
      HAM 22:40
      Madrid - Hamburg | Wed, Jan 20 | Iberia
      NZD 157 NZD 265
      41% off
      41% off
      NZD 265 NZD 157
    • MAD 19:45
      2h 55m
      Nonstop
      HAM 22:40
      Madrid - Hamburg | Sat, Dec 26 | Vueling Airlines
      NZD 158 NZD 198
      20% off
      20% off
      NZD 198 NZD 158
    • MAD 19:45
      2h 55m
      Nonstop
      HAM 22:40
      Madrid - Hamburg | Wed, Dec 16 | Iberia
      NZD 160
      19% off
      NZD 198 NZD 160
    • MAD 19:45
      2h 55m
      Nonstop
      HAM 22:40
      Madrid - Hamburg | Mon, Dec 14 | Iberia
      NZD 160
      40% off
      NZD 265 NZD 160
    • MAD 19:45
      2h 55m
      Nonstop
      HAM 22:40
      Madrid - Hamburg | Thu, Dec 24 | Iberia
      NZD 163
      38% off
      NZD 265 NZD 163
    • MAD 19:45
      2h 55m
      Nonstop
      HAM 22:40
      Madrid - Hamburg | Thu, Dec 31 | Iberia
      NZD 170
      36% off
      NZD 265 NZD 170
    • MAD 19:45
      2h 55m
      Nonstop
      HAM 22:40
      Madrid - Hamburg | Fri, Dec 25 | Iberia
      NZD 170
      36% off
      NZD 265 NZD 170
    • MAD 19:45
      2h 55m
      Nonstop
      HAM 22:40
      Madrid - Hamburg | Sat, Dec 26 | Iberia
      NZD 175
      34% off
      NZD 265 NZD 175
    • MAD 13:00
      17h 25m
      1 stop
      HAM 14:00
      Madrid - Hamburg | Sun, Nov 15 | Normal Airline
      More cheap flights
      More cheap flights
    • Cheapest nonstop
      MAD 19:45
      2h 55m
      Nonstop
      HAM 22:40
      Madrid - Hamburg | Tue, Jan 26 | Iberia
      NZD 155 NZD 561
      72% off
      72% off
      NZD 561 NZD 155
    • MAD 19:45
      2h 55m
      Nonstop
      HAM 22:40
      Madrid - Hamburg | Wed, Jan 20 | Iberia
      NZD 157 NZD 561
      72% off
      72% off
      NZD 561 NZD 157
    • MAD 19:45
      2h 55m
      Nonstop
      HAM 22:40
      Madrid - Hamburg | Mon, Dec 14 | Iberia
      NZD 160 NZD 561
      71% off
      71% off
      NZD 561 NZD 160
    • MAD 19:45
      2h 55m
      Nonstop
      HAM 22:40
      Madrid - Hamburg | Thu, Dec 24 | Iberia
      NZD 163
      71% off
      NZD 561 NZD 163
    • MAD 19:45
      2h 55m
      Nonstop
      HAM 22:40
      Madrid - Hamburg | Thu, Dec 31 | Iberia
      NZD 170
      70% off
      NZD 561 NZD 170
    • MAD 19:45
      2h 55m
      Nonstop
      HAM 22:40
      Madrid - Hamburg | Fri, Dec 25 | Iberia
      NZD 170
      70% off
      NZD 561 NZD 170
    • MAD 19:45
      2h 55m
      Nonstop
      HAM 22:40
      Madrid - Hamburg | Sat, Dec 26 | Iberia
      NZD 175
      69% off
      NZD 561 NZD 175
    • MAD 12:10
      3h
      Nonstop
      HAM 15:10
      Madrid - Hamburg | Wed, Dec 16 | Iberia
      NZD 181
      68% off
      NZD 561 NZD 181
    • MAD 19:45
      2h 55m
      Nonstop
      HAM 22:40
      Madrid - Hamburg | Tue, Dec 15 | Iberia
      NZD 183
      67% off
      NZD 561 NZD 183
    • MAD 13:00
      17h 25m
      1 stop
      HAM 14:00
      Madrid - Hamburg | Sun, Nov 15 | Normal Airline
      More cheap flights
      More cheap flights
    • MAD 13:05
      4h 50m
      1 stop
      HAM 17:55
      Madrid - Hamburg | Sat, Nov 14 | KLM
      NZD 518 NZD 1,373
      62% off
      62% off
      NZD 1,373 NZD 518
    • MAD 19:45
      2h 55m
      Nonstop
      HAM 22:40
      Madrid - Hamburg | Sat, Nov 14 | Vueling Airlines
      NZD 545 NZD 1,373
      60% off
      60% off
      NZD 1,373 NZD 545
    • MAD 19:45
      2h 55m
      Nonstop
      HAM 22:40
      Madrid - Hamburg | Sat, Nov 14 | Iberia
      NZD 554 NZD 1,373
      60% off
      60% off
      NZD 1,373 NZD 554
    • MAD 12:10
      3h
      Nonstop
      HAM 15:10
      Madrid - Hamburg | Sun, Nov 15 | Iberia
      NZD 837
      39% off
      NZD 1,373 NZD 837
    • MAD 17:00
      5h 15m
      1 stop
      HAM 22:15
      Madrid - Hamburg | Mon, Nov 16 | Scandinavian Airlines
      NZD 362
      74% off
      NZD 1,373 NZD 362
    • MAD 19:45
      2h 55m
      Nonstop
      HAM 22:40
      Madrid - Hamburg | Mon, Nov 16 | Iberia
      NZD 1,060
      23% off
      NZD 1,373 NZD 1,060
    • MAD 19:45
      2h 55m
      Nonstop
      HAM 22:40
      Madrid - Hamburg | Mon, Nov 16 | Vueling Airlines
      NZD 1,112
      19% off
      NZD 1,373 NZD 1,112
    • MAD 17:00
      5h 15m
      1 stop
      HAM 22:15
      Madrid - Hamburg | Tue, Nov 17 | Scandinavian Airlines
      NZD 868
      37% off
      NZD 1,373 NZD 868
    • MAD 19:45
      2h 55m
      Nonstop
      HAM 22:40
      Madrid - Hamburg | Tue, Nov 17 | Iberia
      NZD 617
      55% off
      NZD 1,373 NZD 617
    • MAD 13:00
      17h 25m
      1 stop
      HAM 14:00
      Madrid - Hamburg | Sun, Nov 15 | Normal Airline
      More cheap flights
      More cheap flights
    • MAD 19:45
      2h 55m
      Nonstop
      HAM 22:40
      Madrid - Hamburg | Tue, Jan 26 | Iberia
      NZD 155 NZD 265
      42% off
      42% off
      NZD 265 NZD 155
    • MAD 19:45
      2h 55m
      Nonstop
      HAM 22:40
      Madrid - Hamburg | Wed, Jan 20 | Iberia
      NZD 157 NZD 265
      41% off
      41% off
      NZD 265 NZD 157
    • MAD 19:45
      2h 55m
      Nonstop
      HAM 22:40
      Madrid - Hamburg | Sat, Dec 26 | Vueling Airlines
      NZD 158 NZD 198
      20% off
      20% off
      NZD 198 NZD 158
    • MAD 19:45
      2h 55m
      Nonstop
      HAM 22:40
      Madrid - Hamburg | Wed, Dec 16 | Iberia
      NZD 160
      19% off
      NZD 198 NZD 160
    • MAD 19:45
      2h 55m
      Nonstop
      HAM 22:40
      Madrid - Hamburg | Mon, Dec 14 | Iberia
      NZD 160
      40% off
      NZD 265 NZD 160
    • MAD 19:45
      2h 55m
      Nonstop
      HAM 22:40
      Madrid - Hamburg | Thu, Dec 24 | Iberia
      NZD 163
      38% off
      NZD 265 NZD 163
    • MAD 19:45
      2h 55m
      Nonstop
      HAM 22:40
      Madrid - Hamburg | Thu, Dec 31 | Iberia
      NZD 170
      36% off
      NZD 265 NZD 170
    • MAD 19:45
      2h 55m
      Nonstop
      HAM 22:40
      Madrid - Hamburg | Fri, Dec 25 | Iberia
      NZD 170
      36% off
      NZD 265 NZD 170
    • MAD 19:45
      2h 55m
      Nonstop
      HAM 22:40
      Madrid - Hamburg | Sat, Dec 26 | Iberia
      NZD 175
      34% off
      NZD 265 NZD 175
    • MAD 13:00
      17h 25m
      1 stop
      HAM 14:00
      Madrid - Hamburg | Sun, Nov 15 | Normal Airline
      More cheap flights
      More cheap flights

Displayed flight fares from Madrid to Hamburg are based on average prices across airlines for the next 3 months, according to the latest Trip.com database.

Which airline offers the cheapest flights from Madrid Barajas Airport to Hamburg Airport?

The cheapest airline flying from Madrid Barajas Airport to Hamburg Airport is Ryanair (from NZD 82) among 7 carriers operating this route. Based on Trip.com's latest 7-day flight data.
Iberia logo Iberia TAP Air Portugal logo TAP Air Portugal Lufthansa logo Lufthansa Condor Airlines logo Condor Airlines Air France logo Air France Wizz Air Malta logo Wizz Air Malta Scandinavian Airlines logo Scandinavian Airlines

Trip.com Price Insights: Flights from Madrid Barajas Airport to Hamburg Airport

Which month offers the lowest one-way fares when flying from Madrid Barajas Airport to Hamburg Airport?

Data is based on the past 12 months. It shows the average one-way fares by month for flights from Madrid Barajas Airport to Hamburg Airport on Trip.com.

Based on Trip.com data from the past 12 months, for cheaper one-way flights from Madrid Barajas Airport to Hamburg Airport, it is best to book in December, when average fares are NZD 272. Try to avoid November, as fares peak at around NZD 483.

NZD 483
NZD 378
NZD 272
NZD 167
    Cheapest
  • NZD 483
    Nov
  • NZD 272
    Dec
  • NZD 283
    Jan
  • NZD 284
    Feb
  • NZD 309
    Mar
  • NZD 353
    Apr
  • NZD 370
    May
  • NZD 335
    Jun
  • NZD 343
    Jul
  • NZD 368
    Aug
  • NZD 368
    Sep
  • NZD 420
    Oct

Which day of the week offers the cheapest flights from Madrid Barajas Airport to Hamburg Airport?

Data is based on the past 12 months. It shows the average fares by day of the week for flights from Madrid Barajas Airport to Hamburg Airport on Trip.com.

Based on Trip.com data from the past 12 months, the cheapest day to depart from Madrid Barajas Airport to Hamburg Airport is Saturday, when average fares are usually lower than other days. Avoid departing on Thursday, as fares are typically the highest.

NZD 381
NZD 347
NZD 313
NZD 279
    Cheapest
  • NZD 345
    Mon
  • NZD 341
    Tue
  • NZD 333
    Wed
  • NZD 381
    Thu
  • NZD 323
    Fri
  • NZD 313
    Sat
  • NZD 376
    Sun

What is the flight schedule from Madrid Barajas Airport to Hamburg Airport?

Check on the flight schedule from Madrid to Hamburg to find the flight that matches your travel plan.

Flight info.
Departure
Arrival
Weekly Schedule

  1. W46460

    Madrid Barajas Airport

    13:10

    MAD

    2h 15m

    Nonstop

    15:25

    MXP

    S M T W T F S
    Search

  2. U23943

    Milan Malpensa Airport

    06:25

    MXP

    1h 50m

    Nonstop

    08:15

    HAM

    S M T W T F S

  3. W46208

    Madrid Barajas Airport

    05:45

    MAD

    2h 30m

    Nonstop

    08:15

    FCO

    S M - W T F S
    Search

  4. U22995

    Leonardo da Vinci–Fiumicino Airport

    12:00

    FCO

    2h 30m

    Nonstop

    14:30

    HAM

    S M T W T F S

  5. W46314

    Madrid Barajas Airport

    21:15

    MAD

    2h 10m

    Nonstop

    23:25

    MXP

    - - - W - F S
    Search

  6. U23943

    Milan Malpensa Airport

    06:25

    MXP

    1h 50m

    Nonstop

    08:15

    HAM

    S M T W T F S

  7. FR2753

    Madrid Barajas Airport

    09:35

    MAD

    2h 15m

    Nonstop

    11:50

    MXP

    S M T W T F S
    Search

  8. U23951

    Milan Malpensa Airport

    07:00

    MXP

    1h 50m

    Nonstop

    08:50

    HAM

    - - - - T - -

  9. U28022

    Madrid Barajas Airport

    20:05

    MAD

    2h 25m

    Nonstop

    21:30

    LGW

    S M - W - - -
    Search

  10. U28633

    London Gatwick Airport

    09:50

    LGW

    1h 40m

    Nonstop

    12:30

    HAM

    S - - - T - -

  11. W47403

    Madrid Barajas Airport

    19:50

    MAD

    1h 30m

    Nonstop

    21:20

    PMI

    S M T W T F S
    Search

  12. FR2050

    Palma de Mallorca Airport

    05:50

    PMI

    2h 50m

    Nonstop

    08:40

    HAM

    S - - W T F S

  13. FR2753

    Madrid Barajas Airport

    09:35

    MAD

    2h 15m

    Nonstop

    11:50

    MXP

    S M T W T F S
    Search

  14. U23943

    Milan Malpensa Airport

    06:25

    MXP

    1h 50m

    Nonstop

    08:15

    HAM

    S M T W T F S

  15. W46460

    Madrid Barajas Airport

    13:10

    MAD

    2h 15m

    Nonstop

    15:25

    MXP

    S M T W T F S
    Search

  16. U23951

    Milan Malpensa Airport

    07:00

    MXP

    1h 50m

    Nonstop

    08:50

    HAM

    - - - - T - -

  17. U28020

    Madrid Barajas Airport

    10:15

    MAD

    2h 25m

    Nonstop

    11:40

    LGW

    S M T W T F S
    Search

  18. U28633

    London Gatwick Airport

    09:50

    LGW

    1h 40m

    Nonstop

    12:30

    HAM

    S - - - T - -

  19. FR498

    Madrid Barajas Airport

    20:20

    MAD

    2h 30m

    Nonstop

    21:50

    STN

    S M T W T F S
    Search

  20. FR1518

    London Stansted Airport

    12:25

    STN

    1h 30m

    Nonstop

    14:55

    HAM

    S M T W T F S
Find more flights and airlines

FAQs for Madrid Barajas Airport to Hamburg Airport Flights

  • How long is the flight from Madrid Barajas Airport to Hamburg Airport?

    Madrid Barajas Airport to Hamburg Airport takes about 2 hours 29 minutes on average. Actual flight time may vary depending on route, weather and air traffic.
  • There are around 3 daily flights from Madrid Barajas Airport (MAD) to Hamburg Airport (HAM).
  • The earliest flight from Madrid Barajas Airport to Hamburg Airport departs at 12:10, and the last departs at 19:45, with about 2 flights per day. Flight times may change, so please check the latest departure and arrival times before you travel.
  • The route from Madrid Barajas Airport (MAD) to Hamburg Airport (HAM) is quite popular. Without considering departure times or holidays, tickets cost around NZD 607 in November, the most expensive month to book this route.
  • The earliest flight departs from Madrid Barajas Airport at 08:40 and arrives in Hamburg Airport at 11:35.
  • The latest flight departs from Madrid Barajas Airport at 19:50 and arrives in Hamburg Airport at 22:45.
    • The distance from Hamburg Airport to downtown is about 9 km, by taxi about 20 minutes.
    • The distance from Lubeck Airport to downtown is about 54 km, by taxi about 1 hour 10 minutes.
  • Iberia is a very popular airline operating an average of 3790 flights per month.
  • One-way flights from Madrid Barajas Airport to Hamburg Airport currently start from NZD 82, and round-trip fares start from NZD 175. The current lowest fare is a Ryanair flight departing on Thu, Dec 17; prices may vary depending on availability.
  • Yes. Iberia operate direct flights from Madrid Barajas Airport to Hamburg Airport, with an average flight time of 2 hours 29 minutes, and around 14 weekly flights. Actual flight frequency may vary by season.
  • Based on Trip.com flight data for departures within the next 30 days with at most one stop, the average one-way price from Madrid Barajas Airport to Hamburg Airport is NZD 425. Prices may vary depending on the departure date, airline, and availability.
  • Vueling Airlines are the most popular budget airlines flying from Madrid Barajas Airport to Hamburg Airport, with one-way fares starting from NZD 82. Compare final prices carefully, as baggage, seat selection and payment fees may apply.
  • Madrid Barajas Airport to Hamburg Airport operates around 14 weekly flights, mainly by Iberia. Actual frequency may vary during holidays and seasonal schedule adjustments.
  • Enter Madrid Barajas Airport and Hamburg Airport, select your departure date and number of passengers, then compare flights by price, flight duration, and baggage allowance. Once you've chosen a fare, review the change and refund rules, fill in passenger details, and pay to receive your booking confirmation.

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Note: Prices shown on this page are the estimated lowest prices found in the last 24 hours and include all taxes and fees.

Book with no extra fees

Prices displayed on this page are all-inclusive (incl. taxes, fuel surcharges, Civil Aviation Development Fund, etc.), and all fees are clearly shown before you pay. Charges for checked baggage, onboard meals, Wi‑Fi, and other optional services are also included where applicable in the flight cards.

Real-time pricing updates

Prices, availability, and travel details on this page have been updated within the last 24 hours, and for many routes are refreshed in real time. The more popular the route, the more accurate and up-to-date the data.

Change & Cancellation Policy

Trip.com shows the change and cancellation rules for each ticket during the booking process, including all related fees and conditions. Please refer to the following scenarios:
Voluntary cancellation/change:
To request a change or cancellation, go to the flight bookings page, select the option to change or cancel your booking, choose the relevant passengers and flight segment, and submit your request. Please note that additional charges may apply based on the airline’s fare rules.
Cancellation/change due to a flight schedule change:
If your flight has been rescheduled and you would like to change or cancel your ticket, you can submit an involuntary cancellation request. For full details of change and cancellation policies, please refer to the customer support pages.