Top 10 Luxury Hotels in Tokyo

The space exudes a Japanese Zen aesthetic, with a breathtaking 30-meter high lobby and a stunning dry landscape garden. Even the standard rooms are incredibly spacious, featuring a sunken granite bathtub where you can soak while enjoying panoramic views of the Imperial Palace from above. The 30-meter sky pool and Japanese hot springs are truly a dream. The service is incredibly attentive, almost as if they can read your mind, and breakfast is exquisite and delicious. While the room rates are high, the impeccable sense of ultimate luxury makes it an absolute must-stay experience at least once in a lifetime. Highly recommended!

I specifically came to experience the Bulgari Tokyo, which is on the 2025 Top 50 list. The pillow menu was great, the views were excellent, the public areas were spacious, and the service was impeccable. The breakfast was a bit less substantial compared to the Shanghai location. They were very thorough with the private car parking arrangements. The room was very large and absolutely wonderful. When I arrived, they quickly helped with my luggage and brought it up to the room.

I originally wanted to book the hotel room type I stayed in for the first few nights, but it showed as fully booked, so I could only reserve this more expensive club twin room. It turns out the more expensive experience was not as good as the basic room type I had before, and I didn't feel it was any better. Moreover, when I checked in, I found that the room type that was shown as unavailable when I booked was actually available that day, and there were quite a few of them, at a cheaper price too. I'm not sure what Ctrip means by playing these games, and I'm very unhappy about it.

Four Seasons Hotel Tokyo at Otemachi | A Stay with Both Excitement and Disappointment When I chose the Four Seasons Tokyo at Otemachi, I was incredibly excited – in my mind, Japan represents the pinnacle of service, and the Tokyo Four Seasons should be the benchmark. However, this stay made me rethink the meaning of “top-tier.” First, the highlights: * The staff, from reception to management, were genuinely warm and enthusiastic, and their English proficiency was excellent for Japan. * The room amenities, bedding, and cleanliness were all top-notch. The welcome gift was particularly thoughtful – a Tokyo Tower jigsaw puzzle cookie with Mount Fuji in the background, a delightful surprise. * The room cleaning was very thorough and meticulous. A convenience store and subway station were right downstairs, and the area around the Imperial Palace was quiet and convenient. However, the problems were equally prominent, largely concentrated in the two core aspects: “sleep” and “dining.” Regarding “Sleep” – Noise and Room Assignment Flaws I specifically requested an Imperial Palace view room and was assigned room 3803. Although the view was partially obstructed by a helipad, it was acceptable. However, at 5:30 AM the next day, loud banging noises started coming from upstairs. After complaining, I learned it was due to weights being dropped in the gym. Even more frustrating, at exactly 9 AM, the doorbell rang – a cleaning staff member who didn't speak English wanted to enter to clean the room. I have never had my doorbell rung to rush cleaning during a stay, and the promised “seamless service” was completely gone. The duty manager was very polite, admitted the noise was not an isolated incident, and proactively offered a room change. But at 5:36 AM the next day, the loud noises woke me up again. It then dawned on me: if the hotel knew about the noise issue with this room type, why didn't they ask if I minded when I checked in? Why was it specifically assigned to a Chinese family with children? This “侥幸” (chance-taking/luck-testing) attitude was disheartening. Regarding “Dining” – Michelin Restaurant Denies Children, Hair in Room Service Food A big reason for choosing the Otemachi Four Seasons was its Michelin-starred French restaurant, saving us the hassle of going out. However, when trying to book at the front desk, we were told they don't accommodate children under 12, dashing our hopes. We then ordered room service. The delivery was quick, and the menu was well-illustrated, but I found a hair in my food – in Japan, at the Four Seasons, this was simply unacceptable. After multiple complaints, management waived the dining charges. Their attitude was polite, but the speed and solution compared to similar-level hotels domestically were not superior, and the complaint process was quite convoluted. Other details: The duvet cover and duvet easily separated, leading to an uncomfortable sleep. The TV only had one Chinese channel, and most programs were in Japanese. For transportation, the entrance was somewhat hidden, requiring concierge assistance for taxis. Summary: The Four Seasons’ service etiquette was impeccable, but the fundamental aspects of a quality hotel – “sleeping well” and “eating well” – were not met. Especially the failure to disclose the known noise problem beforehand raises questions about management’s customer care. Sincerity might be in the attitude, but it should be more profoundly reflected in processes and details. I hope my experience provides a reference for other travelers, and I look forward to genuine improvements from the hotel.

I've stayed in four types of rooms at this hotel: 1. **Standard/King Room (any room below a suite):** They're pretty much the same. The size and view are identical, so I recommend picking the cheapest option. 2. **Corner Suite:** I absolutely do not recommend this room. The 'corner' only offers a view of the tower from one side of the bedroom window, you can't see it at all from the bed. Plus, there's zero privacy. Both the living room and the bed face the apartments across the street, which are incredibly close. You can even tell if their TVs are on. You'd just be staring at the people opposite from your bed, with no tower view! What's the point of a tower-view room if you can't open the curtains? The living room has no view, so there's no reason to spend time there. You can't even see the tower from inside the bedroom; you have to practically press your face against the glass. What's the point of this suite? 3. **Tower View Suite (non-corner):** Highly recommended! Don't try to save money here; the view is incredible. You can see the tower from both the living room and while lying in bed. It's practically perfect. I personally think the view is better than what you get at The EDITION or Fairmont, and it's much closer! While the service isn't as good as Aman, Aman has no view whatsoever! The breakfast here is genuinely delicious, and the restaurant is better than Aman's too. Even the spa experience is superior to Aman's. I really love it. In short, when choosing a room, either go for a standard room or a large suite – don't try to save money. I'll definitely be back!

The hotel's location is top-notch, with direct access to the Hibiya Line right downstairs and the Imperial Palace East Garden next door. It's incredibly convenient for exploring Ginza. The room was also very spacious and luxurious, and the walk-in closet was a good size and very practical. The service was even more exceptional; from check-in to check-out, guests felt warmly welcomed. Absolutely fantastic! 👍🏻👍🏻👍🏻

The views are great, and the service from the moment you walk in until you get to your room is very professional. It's conveniently located near Mitsukoshimae Station for the Ginza Line, and Shin-Nihonbashi Station for the JR Sobu Line, which is just one stop from Tokyo Station. One minor issue: I was told at the front desk that breakfast could be eaten in the room and there wouldn't be an extra charge since it was included in my booking. However, this wasn't clearly explained. I ordered two types of eggs – fried and an omelet – and was charged for the omelet. Also, you can only order one dessert, and a second one costs extra. This wasn't made clear by the front desk.

The hotel entrance is quite small, and the lobby is tiny. They offered soft drinks and desserts during check-in. Both the front desk and the buffet restaurant had Chinese-speaking staff. The hotel is within walking distance of Ginza, making shopping very convenient.

[HOSHINOYA Tokyo: A Vertical Ryokan Experience] HOSHINOYA Tokyo offers a truly unique concept. It is a traditional Japanese ryokan built vertically within a modern skyscraper, located in the prestigious Otemachi district. It provides a serene, luxurious escape right in the middle of the bustling city, perfectly blending classic ryokan hospitality with world-class modern design. We enjoyed a wonderful three-day, two-night stay at the property from 29 May to 31 May. We chose not to make any meal reservations, which gave us the flexibility to simply relax and explore the surrounding city. [Getting There] We travelled from Fufu Hakone via a day trip to Enoshima and Kamakura. We took a direct train from Kamakura to Tokyo Station, followed by a short walk to the hotel, and arrived at around 8:00 PM. To make the transit completely effortless, our luggage was picked up and delivered directly to the hotel by LuggAgent on the same day. [Arrival and Check-In] The hotel is situated in the central business district and distinctly stands out from the surrounding buildings. The discreet entrance completely shields you from the busy streets. Upon entering, staff immediately store your shoes, as the entire tatami-matted building operates on a barefoot or socks-only policy. We were incredibly lucky to catch a traditional jap instrument performance, which is usually reserved for weekends. A designated staff member managed our check-in with welcome snack & tea and escorted us to level 15. A major highlight is the exclusive lounge on each floor, shared by only 6 suites. It functions as a private living room, fully stocked with complimentary seasonal teas, coffees, and traditional snacks. [The Suite] We stayed in the Sakura suite. Rather than trying to describe the beautiful layout in words, I will let my photos speak for themselves. The beds are low to the floor with a mid-level hardness that we found quite comfortable, and each bed comes with two soft pillows. There is also a television cleverly hidden behind a mirror, though it is worth noting that it only broadcasts Japanese channels. We kept it switched off to maintain the consistent traditional ryokan feel. The provided yukata is absolutely superb. It comes as a full set complete with an inner layer, an outer layer, socks, and a small handbag. The material is soft, stretchy, and incredibly comfortable for lounging and walking around the property. [The Top-Floor Onsen] Having a natural hot spring in central Tokyo is a rare luxury. The onsen is located on the 17th floor and features a stunning design where the roof is open to the sky. As cameras are strictly prohibited, you will have to visualise it or check the hotel website for gallery photos. I understand that the bath is a salty hot spring containing a high concentration of seawater and seaweed minerals trapped deep in the ground. Soaking in this soothing water gently embraces the skin and helps alleviate fatigue in both body and mind. The onsen is open daily from 3:00 PM to 11:30 AM. It was the absolute perfect way to warm up and recharge before we headed out for a busy day. [Areas for Improvement] Toothbrush Set: The provided toothbrush is far too small and takes ages to use. I strongly recommend bringing your own.

The service can be said to be the ceiling of the industry, meticulous and thoughtful without leaving any trace. I stayed in the hotel for a long time. I often drank tea and drank in the room and looked at the scenery, but I never saw the cleaning staff. However, they cleaned up twice a day. Very detailed. There are several staff in the restaurant who can speak Chinese, and communication is very convenient. Special praise to Sun Xiaoqi for helping to recover the jewelry. The club staff are also very gentle. As for the view from the room, you can see Mount Fuji and Tokyo at night, it’s unbeatable! Although the decoration is old, it has its own characteristics. Like the library very much. However, there is often a strong smell of gasoline at the entrance on the second floor. There are many staff waiting there all the time. I feel sorry for them and it also reduces the sense of the hotel. I hope this issue will be improved during the renovation this year.