TOP 10 Banff Hotels

If you visit Banff, you must stay at the Fairmont! It is a beautiful hotel that is more like a castle with a million-dollar view of the mountains around it. A nice perk is that all guests at the Fairmont receive free passes for the shuttles that get you around town, so need to worry about transportation. A great stay all by itself and surrounded by connection to all of the attractions close by: hiking trails, frozen lakes, glacier valleys, and of course the town of Banff itself.

This hotel isn't in the city center; it's up on a hill, so it's more convenient to drive yourself there. However, there's also a bus stop right outside, and they even give you a free one-day bus pass, which is a nice perk. The only minor downside is that you have to climb stairs to get to the rooms, which can be a bit inconvenient if you're lugging luggage.

Overall, my stay was very satisfying. From check-in to check-out, the staff were incredibly kind and consistently provided attentive service, which left a strong impression on me. The room was clean, and the bed was comfortable, allowing me to fully recover from my travels. The bathroom facilities were also well-maintained, which I appreciated. The location was excellent, with restaurants and shops nearby, making it very convenient for sightseeing and dining. Access to public transportation was also good, which made getting around a breeze. The hotel itself had a quiet and calm atmosphere, allowing me to rest peacefully at night. This is a hotel I would definitely like to use again if I have the opportunity. Thank you for a comfortable stay.

We stayed at Royal Canadian Lodge in Banff from March 26–29 with my 7-year-old daughter, and overall we had a great experience. Check-in was simple and straightforward. We arrived in the early evening, and Jason at the front desk was the most approachable and helpful hotel staff member I have ever dealt with. He remembered my daughter’s name, greeted her every day, checked in with us throughout our stay, and added little touches that made the trip feel extra special for both of us. The renovated room itself was fairly standard for a hotel room, but comfortable. Our room had two queen beds, which worked well for us. The bathroom had a shower only, with no bathtub, but that was not an issue. The pillows were big and lumpy, all 8 of the pillows in our room were too high/tall for my daughter to use comfortably. There are robes provided in the room, it would be a nice touch if they could also provide kids size robes. We had a mini fridge, coffee maker with coffee, and kettle with tea provided in the room. We ordered room service one night and tried the pulled pork poutine, which was the daily special from the restaurant. Unfortunately, it was not very good, and I would not recommend it. The TV included free cable and on-demand programming, as well as pay-per-view movies. I had brought my laptop and an HDMI cord, and we were able to connect it to the TV easily to watch our own movies. Watching on-demand, my daughter discovered The Simpsons and loved it (lol) The pool area was a big highlight for us. The pool is salt water rather than chlorine. The water itself was on the cooler side, but there was also a good-sized hot tub and a large steam room. My daughter quickly made friends with another family staying at the hotel, and the kids spent multiple hours a day in the pool together. The gym was small but functional. In the four days we were there, it was empty every time we walked by. Parking is $20 per day, which does add up. There is also free street parking behind the hotel if you are able to find a spot. One fun feature in the lobby was the robot, which the kids absolutely loved. We were told that after construction is complete, it will be delivering items to guest rooms. During our stay it moved around the lobby, told jokes, and handed out free apples. The hotel was reasonably priced compared with other options in the area. I chose it specifically for the pool setup, knowing we would be spending a lot of time there, and it worked out really well for that. Shops and restaurants on the main street were about a 10-minute walk away, or you could take the bus that stops outside the neighboring hotel for $2 per ride, with kids riding free. I would definitely stay here again in the future. The price, location, rooms, and pool make this a very family-friendly hotel option in Banff. Biggest thank you to Jason at the front desk for the spectacular service we enjoyed.

They need assigned parking, otherwise you might end up having to park aways a way from your room. Also the walk way to our unit and stairway was all covered with snow and ice. It would’ve been nice if it was all cleaned before we got there. We had to ask the front desk three times before anything was done. Also we wanted to go into the hot tubs, but we were unable to. Due to there was way too much many people that were in there at the time. So we left for a couple hours and came back, thought ok let’s try again (hot tub). Once again unable to cause it was still packed with the same people. Other than that, everything was pretty good.

We were happy with this place. It seems dated but in nice repair (much like our home and ourselves). We wanted it mostly for the fireplace but the room had more than that with a full kitchen and full size appliances. If we ever wanted to be in Banff and make substantial home cooked food, this would be ideal. The bed was great and the staff very kind and friendly. It is in a natural mountain area just five minutes by car from downtown Banff. We had a balcony looking at a Mountain view and deer in the yard in front of the unit. There is bus service into town and free tickets offered by the resort. There is a water slide and an indoor and outdoor hot tub which is nice but not really a breathtaking setting. If you enjoy corn mazes this building has a lot of routing in it that takes a while to learn. We joked with other guests about that. All in all, pretty okay. We would book here again.

Room was in excellent condition as was the bathroom.   Room was very large with a king bed, two large sitting chairs in front of a wood burning fireplace and a separate desk area.  Restaurant had interesting signs and was very good.  The Inn is a little far from Banff center to be able to walk there.

The hot spring was so relaxing, and the hotel staff were really friendly and helpful. The hotel's location is great and the property itself is lovely. They even provide free bus tickets. The only minor drawback is that the soundproofing isn't the best.

On March 19th 2026 at noon, I called the hotel and spoke with a lady who seemed to be the manager. I told her that I couldn’t drive to Banff from Kamloops because of the road closure on Trans-Canada Highway 1 and Highway 93 due to the bad weather—heavy snow, a force majeure situation, Mother Nature herself! That lady didn’t want to cancel my reservation and give me a full refund. I asked her which road I should take, but she couldn’t answer. I had to take alternate roads to Jasper, Hinton, Evansvurg, Drayton Valley, Rocky Mountain House, Sundre, Cochrane, and finally arrived at the hotel around 2 a.m. That lady really should have not been working at the hotel.

The room was very clean and wonderfully warm when I visited in winter, with the heating on 24/7. It's right in the heart of Banff town center, making shopping and dining incredibly convenient. There's a parking lot next door, which is also where some airport shuttle pick-up/drop-off points are located. I was dropped off right at the hotel parking lot by my airport shuttle and picked up from the same spot for my return flight, which was super convenient.