Top 10 COSMO Hotels

Have been to this airport 3 times, 1st time using this hotel to catch the early morning flight out. It’s ambience quite an eerie experience, a bit difficult to find the hotel initially😄 Otherwise the room was big, toilet & amneties was great! Staffs were very helpful & friendly. Would highly recommend this place if wanna good rest before flight out.

The facilities and environment were great, but the service staff were inconsistent in their standards, which made me feel uncomfortable. Sometimes, when something went wrong, they would only apologize but couldn't make any other decisions.

The location is convenient, ideal for catching early morning flights, but the hotel entrance can be a little complicated due to a lack of signage. The rooms are clean and a suitable size, allowing for large suitcases to be opened. The staff provides excellent service. The breakfast offers a variety of choices and is tasty, and complimentary access to the onsen is included with hotel room reservations.

The room was clean, comfortable, and well-equipped, making it easy to relax after a long day. The location is also very convenient, especially for travelers using New Chitose Airport, and the surrounding area has plenty of dining options. I especially appreciated the quiet atmosphere and the overall attention to detail throughout the hotel. Overall, it was a smooth and enjoyable experience, and I would definitely stay here again on my next trip.

The hotel and its rooms are brand new. Although the bed isn't huge, it's perfectly adequate. The upside of a smaller bed is that it frees up more floor space. In a room of the same size, I had more room to walk around and easily fit my 26-inch suitcase without it getting in the way. It was very clean and comfortable, I really liked it. The hotel is conveniently located just a minute's walk from the JR station, and it's also very close to New Chitose Airport, only a 10-15 minute train ride away. There's a bus stop next to the hotel for trips to Lake Shikotsu, and about a 15-minute walk brings you to an Aeon store, which is more like a supermarket than a large department store. Right next door to the hotel is a library called MACHI Library @ Chitose. When I didn't feel like being alone in my room, I'd go there to sit. There were locals, students, mothers, and children – it felt very warm and inviting, and I really enjoyed being among people. The hotel front desk staff were incredibly friendly and welcoming. There are some great eateries in the surrounding neighborhood; just open Google Maps and explore! They're delicious and not overly crowded. The only downside was the price of the coin-operated washing machines. A single wash cost 2-3 times more than at other hotels I stayed at in Sapporo and Asahikawa. The dryer, however, wasn't more expensive than elsewhere. The soundproofing at this hotel is excellent. I didn't hear any noise and was able to sleep soundly even without earplugs. If I visit Chitose again, I would definitely choose this hotel.

For Japan, the room wasn't small; it was actually pretty good. You could easily open two or three suitcases without any issues. For a 'pigeon-coop' hotel in Japan, you can't ask for much more. The lady at the front desk and a slightly plump guy were both very enthusiastic and had excellent attitudes. I went during a very sensitive time, and there were absolutely no problems. I'm not sure if they spoke Chinese or English, so I can't comment on that. The hotel is not far from the JR station, maybe a 10-minute walk. Breakfast is served at the izakaya next door, which was decent and filling, and they even offer airport transfers. If you need to go to the airport, this is definitely the place to book. Otherwise, if you're coming from Hakodate or some other remote place, it's quite a long journey, and if you miss your train, you might have to wait several hours for the next JR. Staying here in advance is the safest bet. The only minor drawback, if I had to name one, is that there aren't many shopping centers or entertainment options nearby, and it gets dark early. If you're flying home, you absolutely, positively must book this place!!

The hotel staff is very nice in helping us checking in and gave us 4 tokens for the vending machine (we're a group of 5). Each coin worth 150 JPY. The onsen is clean and safe, separate floor for men and women onsen. For women, there will be a code to enter when entering the onsen on the 14th floor. The room is clean and the AC works well. Great overall experience. The hotel also offers a free shuttle bus to the airport. 8 people per bus.

The hotel has a great location with free parking and restaurants nearby, which is very convenient! Unfortunately, the restaurants next door were full, and I don't speak Japanese. The hotel staff were very helpful and helped me find a restaurant and make a reservation by phone.