Top 10 Crate Hotels

The hotel is situated in the downtown area making it very accessible to the different go to places in the City like malls, restaurants, stores selling local food products, even the parks where one can stroll and enjoy the local delicacies. Transportation available are tricycles, jeepneys, and modern mini buses. Grab cars are also easily bookable. The hotel is 35 years old so the interior is expectedly dated but surprisingly well-maintained. The employees are very accommodating and polite making the stay truly relaxing. There are weekend activities at the poolside, namely acoustic night on Fridays and a DJ playing music favorites from different eras on Saturdays. I think these events can attract more customers if they are advertised well in the hotel and its vicinity.

I recently stayed at your hotel and wanted to share my feedback. Overall, my stay was quite enjoyable—peaceful and relaxing. However, I did notice that some tiles on the flooring were detached, which slightly affected the overall impression of the room. I hope this information helps with your maintenance efforts. Thank you for your attention to this matter.

Staff were very helpful and accommodating. The room was clean and very spacious. Upon check-in, towels were not available, we were informed that they ran out of towels, they were genuinely apologetic about this incident. Breakfast buffet was good.

L'Fisher is a little old, but the management has kept the establishment well-maintained. The room rate is very reasonable. The room comes with a bathtub, which is very unexpected for the price we paid. The pool at the adjacent hotel was also good and clean. Breakfast is good for its price. Location-wise, it’s in the city center, so it’s very easy to hail a cab, even late at night.

Everything was handled professionally the moment I checked in. The front desk was all smiles and was happy to assist and get everything ready for us to settle down in our room. Front desk team were very approachable kudos to all of them including the Guard and the buttler. I ordered at Twist Cafe and let it delivered through room service it came at the right time and the waiter who served the food was kind and friendly as well. I lovd how everyone was really passionate on their jobs, an excellent compliment to all! I like the breakfast set up at AZUL with the mellow relaxing music and the view of the pool and rooms feels really like I'm on a vacation. The only thing that was off was the internet or wifi connection in my room it was on and off I booked because of a very important interview so I was expecting to have a high speed connection in the room I hope next time make sure your wifi is stable and consistent. Nevertheless, Thank you and Good Job Team Sugarland!

We enjoyed our quick getaway thanks to this hotel being in the heart of the city. We arrived early in the morning and I was so surprised they were able to check us in at 9AM. Superb! The room was pristine and breakfast choices varied. Although, I hope they had more protein than just bacon and sausage, perhaps something less processed. But regardless, I enjoyed the other options and the bacon, yes. Pool is 4ft deep so I didn’t have to worry about my shorty self, lol. Oh and our room had the lagoon view so that was nice. It would have been nicer if they had the fountain lights at night though. Perhaps another time. Would love to come again should we visit Bacolod next time.

for our one night stay in the hotel we sleep good. quiet and clean but the building looks so old. The service is very good except for the restaurant. They served long time. Online booking is expensive than walk-in price. The location is very accessible easy to search

The hotel has a country mixed with a modern feel which reflects the local landscape. I like that the function hall seems big enough to fit our company's event. The regular room size that we checked in is spacious, and the toilet is very clean. However, they didn't provide a kettle so we couldn't drink coffee inside. Unlike other hotels having a kettle is standard. Swimming pools are rather small though, not so clean I guess especially the kids pool. But I love the fact they have a life guard on duty to watch over the swimmers. Resting areas around the pool are also limited. Food at the restaurant seems decent, but the ac eating area is limited, some need to eat outside. Overall, even with its limitations I enjoyed my stay because the room we stayed in is very clean, and the service people are quite friendly

Huge room, clean and staff were accomodating. Very near to sm, with parking, i definitely recomend and book again if i'l be in bacolod. And one more thing, when were there, bacolod was in the state of calimity due to typhoon, other hotel had no water and electricity, but Mo2 had a good generator, no brown out and still has water.. Good job!

The hotel is still improving its facilities and is under renovation when I checked in. There is no hot and cold shower, no provision for shampoo and conditioner, but fragrant liquid bath soap are available in the bathroom The bottled water in the room is for sale but water dispensers are provided in each floor for guests’ drinking consumption. Other supplies such as slippers and toothbrush and toothpaste are provided only upon request.  On the other hand, all hotel staff are very accommodating and friendly. The buffet breakfast is satisfying with options to choose from- Filipino and/or American breakfast are available. The swimming pool is so inviting but due to rainy, cold weather situation during my stay, I was not able to feel the pools’ water. 😁