Top 10 Five Star Hotels

We were dissappointed in the car parking situation. It wasn't exactly made clear that you need to drive into where it was marked exit and press for them to lift the barrier. Then unfortunately there was no room so had to call into reception to find out where we could park it was a bit stressful and could have been avoided. The hotel itself is very secure as you need to press for access to the entrance. Once up to reception on the first floor we were welcomed and allocated a room. The room was very tired with marked and scratched walls and ceiling. The bathroom had all the ususl facilities but a great big crack was in the tiles on the floor about two and half feet long. The shower head was dirty and the bottom of the main door was peeling away. The bed was two single mattresses put together which were obviously well used and meant there was a bump in between which wasnt very comfy. The bar was expensive for drinks and the staff seemed to multitask serving and cleaning tables etc. Some of the same staff were at breakfast and it just felt a bit overall short staffed. The breakfast itself was adequate but basic. We did notify reception on checking out of our findings as we are not usually ones to complain but the issues do make a difference and some just general maintenance.

Stayed two nights  Does what it says . Good location  Fairly nice but fairly basic. But a good price so all fair Water could go with being a little hotter  Bathroom door needs a bit of attention . Kept sliding open

Great room with a beautiful view!!! Breakfast was lovely and swimming was a dream. Will definitely come back,well done Dalmeny❤️👍🏽🥂

Great location for the theatre and right in the centre of things. Loved the valet parking too which saved time fighting the parking apps - £20 per stray. Immaculate hotel, great furnishings and everything you could possibly need for a great breakfast. All the staff are super friendly and professional - I highly recommend this hotel.

If it is for the amusement park, this hotel is still very convenient, but a little distance from the center of Heichi Town will generate additional transportation costs. At the same time, I was extremely dissatisfied with the hotel's hygiene and service attitude, but I opened the newly cleaned room and saw such a scene. Although people were arranged to re-do the bathroom hygiene, no compensation was provided for this.

We had an amazing time this weekend. The kids loved the fact there were 3 TVs and 2 bathrooms, a swimming pool, jacuzzi and steam room. The facilities were great. So much space to chill out and to sit and eat. An amazing last minute find. Free parking and so close to the shops and beach.

A lovely time, excellent venue, lovely breakfast and meal in evening; gluten free, so nice to know they cater for me without having to have a debate!! Only issue I have, we were on the top floor so, as back problems, was a bit difficult, but managed ok.  Booked for August , have asked for first floor on our return if possible. But all in all, lovely breakaway and the weather was glorious couldn’t have asked for more

The hotel is in a convenient location near Blackpool Airport on the main road with easy access to most local destinations and the Blackpool tram. However, the hotel is quite dated now, with the flynet falling from the window. The bed is quite comfy, though the pillows could be better. In addition, there was no cleaning of the room between nights, which is disappointing.

I have stayed many times It was good until 02:30 am when a burglar tried to smash the front door down. I was in room 5 right above. It was so noisy and at least 6 police arrived to take the lunatic away in Van. It went on for an hour I could not sleep and vacated my room NR 5 @ 04:30 am very unhappy. Plus I was asked to pay £5 to park, first time EVER ! The young night porter was amazing and showed me out through the kitchen to my car. My holiday ruined how bad Southport is these days 😱 Best Regards Dave Walshe 07979074607