Top 10 Magi Hotels

Small hotel on the 4th floor of a centrally located,old, office building. Reached by an old elevator. Location is great. Breakfast is simple and fine. The staff is nice and friendly. However, it's far from a 4 star hotel. It's old, and pretty dark. The front desk is staffed till 9 pm. They Gove you 3 keys to open the building, the 4th floor, and your room. There's no lobby to the building. The paint is falling from the wall on the way to the elevator. The fruits left in our room are a nice gesture, but we're soft and borderline rotten. The hotel street sign outside is of 4 stars, but it's more of like 2. I'll be generous and give them 3 because of the nice staff. So, for a 4 star expectation, the are unacceptable. If the expectation is 2 star, they are good.

This hotel certainly needs a facelift on all fronts! From the decor to the levels of hospitality. Dated and almost dingy this place was barely manageable as we came in quite late in the night and checked out early in the morning. They had heated up the whole place like a Sauna. And all the quirky decor in the room creeped us out a bit too. If not for the excellent location, we would have never chosen this place! LOCATION: Excellent location within walking distance from the train station as well as all key points of interest DINE + DRINK: Didnt have a chance to check what they had to offer, co cant comment ROOM: We stayed in a room called ROSSINI, so this review is based on that; VIEW: Random view of the street ; SIZE: Very spacious room; AIR-CON: Barely functioning air conditioner, had to leave the window open all night!; BED: Comfortable bed that played the expected part to put me to sleep; BATHROOM: Stand in shower; TOILETRIES: random cosmetics, so do bring your own. FACILITIES: No gym or pool on site. SERVICE: Thank god we got received by the lovely lady who managed the front desk in the night. Apart from her everyone and anyone we interacted with here seemed to have an issue with delivering warm hospitality! Certainly not folks with a sunny disposition! HOW WIRED YOU WILL BE: Free Wi-Fi that works well all over the property. Big Plasma TV screen dishing out dozens of channels spanning sports, news, music, movies and a wide variety of entertainment in multiple languages and also connected to Smart TV Apps like Netflix, Amazon prime!

My mother and I booked a room the day before and drove from Lucca to Arezzo. We ate dinner at the hotel and also had breakfast the following morning. Both were buffets and had a great selection. I was very impressed with the wait staff - they were so attentive and nice to all the diners. The front desk personnel were helpful and friendly as well. We booked a standard room with 2 beds and it was fine. The shower was great. Everything was clean and comfortable. Also, the hotel was easy to find (not always the case in Italy)