Popular Luxury Hotels in Seoul

After staying at the Conrad Yeouido, I moved to this hotel, and the comparison was striking. First, the gym (Pic 2) – it's excellent! The equipment is new and comprehensive. The pool isn't huge but it's spotless. The views are also great; I really enjoyed working out while overlooking the city. The Conrad's gym on the 8th floor, in contrast, felt very ordinary. Next, the bar (Pics 3, 4) – the service was just okay (it felt like an outsourced operation), but the music was good, and the views were fantastic. I hope they improve the bar service. Finally, the hotel overall: I must commend their truly *outstanding* service. They were incredibly responsive. When we checked in, we asked for help booking a Michelin-starred restaurant at the hotel. We thought the staff had forgotten, but to our surprise, he left a note in our room later, apologizing that the reservation had failed. Then, when the mini-fridge started making noise in the middle of the night, we called for assistance, and someone quickly came to fix it. The next day, they sent pastries and an apology letter. These little touches really show their meticulous attention to service. There was a slight odor in the bathroom, possibly due to the strong winds and continuous rain during our stay. The hotel lobby and front desk have a museum-like quality, full of artistic flair. Overall, I really loved it. This will be my top choice for future visits to Seoul.

Everything else was top-notch and, in many ways, exceeded our experiences at other Four Seasons properties. However, one aspect we found disappointing was the strict minimum spending requirement per guest. We were traveling with children, yet regardless of their age, we were required to meet a minimum spend of approximately $150 per person to be seated at both the terrace restaurant and the Japanese restaurant. Even at the Italian restaurant, we felt pressured to order both appetizers and main courses for the children. While the food and service were excellent, these policies made dining with a family feel less welcoming and detracted from an otherwise outstanding stay.