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Posted on May 3, 2026
Guest User
The location was fantastic, and the breakfast was incredibly delicious! However, there were stains on the duvet, which was a bit disappointing. Also, we wanted to dine at the hotel's ground-floor restaurant at 7 PM and had asked the staff to make a reservation for us the day before. But when we arrived, we found out the reservation was made for a different restaurant right next door, not the one we requested. The employee who made the mistake didn't even apologize. Another staff member, who was very apologetic, offered to rebook us for a different time slot. I think if the person who made the error had simply apologized, I would have felt much better. That really left a bad taste in my mouth and was quite a letdown. If only the bed linens were spotless and the apology for the mistake had been handled better, I would have been completely satisfied!
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Price per night from:TRY 28,504
Posted on Aug 4, 2025|Superior Two Bedroom Suite With Eiger View
Juzideouzhouji
We were traveling as a family and had specifically booked a family suite. This room was reserved more than a month in advance, and the price was quite high. However, we were very upset on the day of check-in, as the suite we were given was absolutely not the Executive View Suite I had booked. Although it was a suite, there was absolutely no view. After a long back-and-forth, with a lot of help from Trip.com customer service, we were moved to a different suite, but it still wasn't the room type I had originally booked. Since we were staying for two nights, we were moved to yet another suite on the second night, which finally matched the room type I had booked.
The hotel itself is good and highly recommended. The location is excellent, and after all, it's a five-star luxury hotel. However, the front desk staff was unfriendly on the day of check-in, which led to a very poor check-in experience.
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Price per night from:TRY 19,439
Posted on Jul 31, 2025
Guest User
The hotel is generally good, the balcony looks out of the scenery is very good, this is also his main selling point from the train station to the hotel, if more luggage a little to walk up the next slope, do not take the stairs opposite the train station, because the path dragging large boxes really not easy to walk Enthusiastic, the owner and owner has the typical German introspection but still very friendly.
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Price per night from:TRY 18,245
Posted on Oct 20, 2019
QIANIt’s about a 10-minute walk from the train station, which is not very far, but it’s a little tired if it rains with a suitcase. It takes only 2 minutes to walk to the First cable car station, which is very convenient. It is worth mentioning that if you choose to include dinner when booking the hotel, it is really super cost-effective ~ delicious and rich, every day I will seriously post menus everywhere, and I am responsible for saying that this is the level of Fine Dining, such a dinner Any restaurant should be above 120 francs per capita. The restaurant environment is also nothing to say, the service quality is very good ~ excellent experience, rich breakfast, worth the price, super recommended. They also gave home-made potato chips when they left. If it is not enough, it may be that the facilities in the room are average~ but it is very clean, the balcony is facing the mountain, beautiful!
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Price per night from:TRY 22,380
Posted on Jun 8, 2026
Guest UserA wonderful stay and highly recommended. Our room with a view was beautiful, and even with lots of tourists during the day, it stayed completely quiet once we closed the windows. It’s also just a three-minute walk to the train station. There was a handy spot to heat up food or eat takeaway, right next to the gorgeous scenery. When I left a piece of clothing behind at checkout, the staff had it wrapped and ready when I came back. Thank you so much.
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Price per night from:TRY 9,123
Posted on Aug 2, 2025
Xiaoyangmei
位置在半山腰上,可以俯瞰格林德瓦小鎮,門口有123路bus,每小時一班,晚上7點最後一班趕不上的話衹能打車或步行40分鐘回酒店。前台服務態度特別好,提前派車去火車站接,臨走下雨主動送了兩把傘給我們。酒店餐廳的菜很精緻好吃,價格和外面差不多,與其在外面跟着小紅薯覓食,不如酒店看着雪山用餐。房間裏送了四瓶水,這是第一次碰到送水的瑞士酒店,還有一次性拖鞋
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Price per night from:TRY 25,037
Posted on Dec 2, 2023|Lifestyle View
DonW1128Rating: ⭐⭐⭐⭐⭐ (5/5)
Is pleasure of staying at a wonderful hotel that left a lasting impression. From its impeccable design to the delectable breakfast, my experience was delightful overall. Although the weather didn't quite cooperate during my stay, the hotel's fantastic service more than made up for it.
The hotel's interior design is simply stunning. Every aspect of the decor exudes elegance and sophistication. The attention to detail is evident, and it creates a warm and inviting atmosphere throughout the premises. The architecture and furnishings are tastefully chosen, providing a luxurious and comfortable ambiance for guests.
One of the highlights of this hotel is undoubtedly the breathtaking view. Unfortunately, I encountered some bad luck with the weather during my stay, which limited my ability to fully enjoy the surroundings. However, even through the mist and rain, I could sense the beauty that lay beyond the hotel's windows. I can only imagine how magical it would be on a clear day.
The service at this hotel is truly exceptional. The staff members are attentive, friendly, and go above and beyond to ensure guests have a memorable experience. From the moment I arrived, I felt warmly welcomed and well taken care of. The hotel's commitment to customer satisfaction is evident in every interaction, making the stay truly enjoyable.
breakfast was simply delicious! The array of options available was impressive, catering to various tastes and dietary preferences. this hotel left a lasting impression on me. The well-designed interiors, the mesmerizing view (even through the rain), the exceptional service, and the mouthwatering breakfast made my stay truly remarkable. If you're looking for a hotel that combines elegance, comfort, and impeccable service, this is the place to be.
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Price per night from:TRY 18,146
Posted on Jul 23, 2018
QIANThe hotel is halfway up the hill, some distance from the Grindelwald center and the train station. The hotel also has a shuttle bus that can be transported. We are self-driving. There is free parking in the hotel. It is relatively close to the cable car station of the first mountain. There are not many types of breakfast at the hotel. But it is enough, the biggest feature is the scenery, so beautiful! Whether it is a room or a place to have breakfast, look out for the snowy mountain, if you come to grindelwald next time, you will stay here!
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Price per night from:TRY 22,252
Posted on Jul 15, 2025
JEJUtraveller
I went on a trip and the memories I stayed here were so good. It's fun to do nothing here. I watched the wonderful view in the morning and evening, and I made coffee, tea and food myself. I had a good time :-)
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Price per night from:TRY 19,908
Posted on Jul 20, 2024
dcobra1981
The hotel was far beyond our expectations. The hotel pictures on Ctrip really lowered the grade of this hotel. The hotel is invincible. Our room has a 180-degree balcony with an invincible view, the side of the balcony (Figure 1), the front of the balcony and the view from the restaurant (Figures 2-4). After all, it is such a noble place, and psychologically I am afraid that the waiters will be arrogant. As a result, the hotel staff provided invincible service. The child wanted to add a sofa bed, which was immediately made. The dinner added cheese for 15 Swiss francs, and the waiter introduced various cheeses to the child in detail (eat as you like). I rarely ate vegetables along the way, but I ordered a large plate of vegetables here, and they customized a grilled vegetable for us the next day. Various dishes are also delicious. Although the price of 4,500 per night is expensive, it is a bit more expensive for a family of three with a 12-year-old child, but this view and service are absolutely worth it.
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Price per night from:TRY 21,769