Country Inn & Suites by Radisson, Birch Run-Frankenmuth, MI

Country Inn & Suites by Radisson, Birch Run-Frankenmuth, MI Reviews

Country Inn & Suites by Radisson, Birch Run-Frankenmuth, MI

12112 S Beyer Rd, Birch Run, Michigan, 48415View Hotel Details
Country Inn & Suites by Radisson, Birch Run-Frankenmuth, MI
Country Inn & Suites by Radisson, Birch Run-Frankenmuth, MICountry Inn & Suites by Radisson, Birch Run-Frankenmuth, MICountry Inn & Suites by Radisson, Birch Run-Frankenmuth, MI
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Country Inn & Suites by Radisson, Birch Run-Frankenmuth, MI Guest Reviews

3.4/5
44 Reviews
Verified reviews
Location3.4
Amenities3.4
Service3.4
Cleanliness3.3
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All reviews(44)
Positive reviews(19)
Reviews with photos/video(1)
Negative reviews(25)
Guest User
King Suite With Jetted Tub-Non-Smoking
Checked in Jun 2024
Other
1 Reviews
2.7/5
Posted on Jun 9, 2024
We booked 2 nights for our anniversary, checked in ,got to our room no problems, decided to go try out the hot tub, water temp was nit very warm and after being in it a few minutes we noticed the side walls had a nasty scum on them so we got out and returned to our room. The pillows on our bed were so soft it felt like you didn't have a pillow under your head. There were people yelling in the hallway and slamming doors after midnight both nights. Definitely will not be staying there again!!!!
Guest User
One-Bedroom Suite-Non-Smoking
Checked in Jun 2023
Couples
1 Reviews
4.0/5
Very Good
Posted on Jun 20, 2023
For 190 dollars this was by far the worst room I've ever stayed in. From molding coming off the front door to rips in the couch to the bathroom sink not draining properly to many other issues. Definitely not somewhere I'll ever stay again.
Guest User
Two Queen Beds Room
Checked in Oct 2021
Couples
1 Reviews
5.0/5
Outstanding
Posted on Jan 6, 2022
Staffs are nice. Location is great! It’s near outlets and restaurants.
Zachrey Gill
Queen Room-Non-Smoking
Checked in May 2022
Family
1 Reviews
5.0/5
Outstanding
Posted on May 9, 2022
nice place
Guest User
Checked in Oct 2024
Other
2.0/5
Posted on Oct 15, 2024
The room had a very musty smell so bad that everything we took inside came home smelling musty. The bathroom was not clean. The shower knob was broke. The carpet was filthy and the furniture was ripped and dirty. I’m still trying to launder everything to get the smell out. Even the bedroom dresser top had a greasy hand print on it from previous guests and there was someone else’s Q-tip on the carpet. The hot tub was barely warm. Will not return.
Guest User
Checked in Oct 2024
Other
2.0/5
Posted on Oct 14, 2024
Staff were friendly. The weather stripping around the door was missing so you could see through the door and the door frame was broken. The lightbulb on one of the nightstands was broken and there were no replacement bulbs to be found when my husband asked the front desk. The outlets would not hold my phone charger in place. The shower did not drain well. The vending machine was $2 for food and only accepted coins. The hallways were dirty. Would not recommend.
Guest User
Checked in Sep 2024
Other
1.0/5
Posted on Sep 22, 2024
This was the worst hotel I have ever stayed in. We came with a tour group and the manager and desk help were so rude to our tour guide and to many guest requests. We were given three different rooms before we finally got one that wasn’t already occupied. Room was disgusting. Dirty bathroom with mold around shower nozzles. Curtains hanging off rods, filthy carpets, no phone, no clock, beds all wrinkled and look slept in. Was horrible and hotel should be closed until they get some classes in hotel hospitality and management not to speak of cleanliness issues. Also had no wash cloths and dryer not working in bathrooms but told they don’t have any.
Guest User
Checked in Sep 2024
Travel with friends
1.0/5
Posted on Sep 22, 2024
The room was filthy. Sheer curtains dirty, rug filthy, floor disgusting, walls, doors, mirror broken and/or in disrepair, missing light bulb, lighting fixture filthy, telephone so dirty that I wouldn't even touch it. Beware!!!! I wouldn't return even if they paid me!
Guest User
Checked in Jul 2024
Other
1.0/5
Posted on Jul 22, 2024
Very good location but the beds were terrible.. very very dirty accommodations black mold around the shower faucet dirty shower floor. Carpets in room and the whole place haven't been washed in decades.... do not stay. Wish I could get my money back
Guest User
Checked in Jul 2024
Family
5.0/5
Outstanding
Posted on Jul 21, 2024
Life is good when you can simply walk out the door at this Country Suites and walk Life is good: walk across the little street to the local DQ. Yum! & Bob Evan’s is about 3 short blocks away. Bronner’s Christmas Shop is about 10 minutes away.
Guest User
Checked in Jun 2024
Solo travelers
1.0/5
Posted on Jun 4, 2024
The first room. The door didn't shut unless you slammed it. Ok. Not the end of the world. I walked into the bathroom to see broken tiles and mold on the shower wall. I went to the desk and asked for a second room. The employee was very friendly and said no one should have used that room. Ok, fine. She found a new room on the third floor. Told me to check it out. Walked past a room with the door open and a couple arguing. Ok. Go into the room. Right to the bathroom. No drain and bottom of tub full of dirt like someone washed off shoes or something. Walked back down. Noticed the pool area through a glass wall. The hot tub had so much algae that you could see the white footprints from someone who went into it and disrupted the algae. I am sure they may have nice rooms, just not the 2 I was assigned
Guest User
Checked in Apr 2024
Other
3.0/5
Posted on Apr 9, 2024
The hotel was very dated. The drywall was repaired very poorly. The water pressure was horrible and the faucet went all the way around so you had to guess where the hot water was. The room was across the hall from breakfast so very loud in the morning. The hot tub was broken. Very expensive for the state of the hotel. I would never stay here again. I felt like I was in a Motel 6 and not a country inn.
Guest User
Checked in Jan 2024
Other
5.0/5
Outstanding
Posted on Jan 1, 2024
We had a great stay at this hotel. Our king suite was very clean and well appointed . Front desk staff very helpful and in particular Dominic and Destiny. Very close to the mall and restaurants within walking. We will be back great value!
Guest User
Checked in Dec 2023
Couples
5.0/5
Outstanding
Posted on Dec 9, 2023
The staff were very friendly and welcoming. I’ve been here a couple times before and I’ve noticed they working to bring it back to what it was. I especially liked being right by the outlets with being close enough to just walk right over. I will keep coming back to this location whenever I visit Frankenmuth!
Guest User
Checked in Jun 2023
Other
1.0/5
Posted on Jun 1, 2023
The room was absolutely horrible. We had to go to the front desk for a coffee pot and hair dryer, received the coffee pot no problem, went back 3 hours later to inquire about the hair dryer, she hadn't looked for one yet. We drove to the nearest store and purchased one as we were ready to go to bed and needed it in the morning. There were places where pictures had been removed and the hardware never taken down nor had the wall been painted. The black out curtains were broken and would not close completely and to make matters worse there was no hot water for the shower. We let it run for 20 minutes and it was still ice cold. Hair washing in the sink had to do. We were supposed to stay 2 days, but checked out the next morning, spoke to the manager about all the issues and all he could say was I'm sorry, could have offered us a different room but did not. Very, very disappointed.