JW Marriott Cancun Resort & Spa

JW Marriott Cancun Resort & Spa Reviews

JW Marriott Cancun Resort & Spa

Km 14.5, Blvd. Kukulcan Lote 40-A, Cancun, Quintana Roo, 77500, MexicoView Hotel Details
JW Marriott Cancun Resort & Spa
JW Marriott Cancun Resort & SpaJW Marriott Cancun Resort & SpaJW Marriott Cancun Resort & Spa
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JW Marriott Cancun Resort & Spa Guest Reviews

4.5/5
Great
135 Reviews
Verified reviews
Location4.6
Amenities4.4
Service4.4
Cleanliness4.6
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All reviews(135)
Positive reviews(32)
Reviews with photos/video(11)
Awesome stay(18)
Great service(10)
Clean and tidy(5)
Great location(5)
Nice sea view(2)
Negative reviews(3)
Rubi Kuok
Deluxe King Room with Ocean View and Balcony
Checked in Apr 2024
Friends
5 Reviews
4.7/5
Amazing
Posted on May 2, 2024
There are restaurants not good in the hotel
Guest User
JW Luxury Suite
Checked in Feb 2024
Couples
3 Reviews
5.0/5
Outstanding
Posted on Mar 11, 2024
Awesome Hot
Sunny
Deluxe King Room with Ocean View and Balcony
Checked in Jan 2022
Couples
43 Reviews
5.0/5
Outstanding
Posted on Jan 31, 2022
Enjoy the holidays with JW family 😍 Breakfast good Hotel very clean Service was great too
6/9
Ashley
Deluxe Two Double Room with Ocean View and Balcony
Checked in Sep 2021
Family
6 Reviews
5.0/5
Outstanding
Posted on Sep 25, 2021
The best experience ever this hotel is outstanding and the beach in the back is amazing, you need to see the color of this water, super clean and light green. The sound of the waves all the time is very relax early in the morning you will see the sun in your balcony , the beach area is amazing , the pool area is very nice they have 2 jacuzzi , the people in the hotel area is very quite , you have a lot of restaurants you need to come I recommend taboo restaurant next to the hotel and the supermarket and mall this hotel is 5 start really.the room have a bathtub and shower and two sink , I really love my trip in Cancun I recommend to rent a car to go to others beach and go to Tulum beach and restaurant
Guest User
Deluxe King Room with Ocean View and Balcony
Checked in Jan 2022
Couples
1 Reviews
5.0/5
Outstanding
Posted on Jan 20, 2022
Amazing location and staff!! The buffet breakfast is a must! I would highly recommend this location in every way!
ANDRES FELIPE
Deluxe Two Double Room with Ocean View and Balcony
Checked in Dec 2021
Family
11 Reviews
4.2/5
Very Good
Posted on Dec 29, 2021
Little bit boring hotel for families but location is amazing , beautiful sea view from hotel and rooms..... is a hotel for repeat in future travel
Guest User
Deluxe Two Double Room with Ocean View and Balcony
Checked in Jan 2024
Family
2 Reviews
5.0/5
Outstanding
Posted on Jan 14, 2024
The room is clean and tidy. It has been renovated recently and the facilities are newer. The service is also good. You can see the pool and sea from the balcony. The sea breeze is very strong, but the side of the balcony faces the sea, so you can sit on a chair and drink tea and listen to the waves. The restaurant will have performances in the evening, including Thai, Italian, and Spanish food. There is travel consultation in the hotel where you can choose items. We booked XCHicen. The hotel is not far from the Cancun Mayan Museum and you can walk there.
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Guest User
Deluxe King Room with Ocean View and Balcony
Checked in Dec 2023
Family
20 Reviews
5.0/5
Outstanding
Posted on Dec 11, 2023
Located in the hotel area of ​​Cancun, it feels safe. The hotel's beach is very sandy and has beautiful scenery. Breakfast is from 6:30-11:30, which is very suitable for vacation.
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withyg
Deluxe King Room with Ocean View and Balcony
Checked in Dec 2023
Couples
10 Reviews
4.7/5
Amazing
Posted on Dec 16, 2023
Very good, but the facilities are a bit old
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heanonlia
Deluxe King Room with Ocean View and Balcony
Checked in Sep 2023
Solo travelers
8 Reviews
5.0/5
Outstanding
Posted on Sep 12, 2023
The location of the hotel is very good. It is located in the center of the 7-shaped hotel area. You can fully experience the beautiful blue Caribbean Sea. The room is clean and tidy. The hotel provides paid airport transfers and the buffet breakfast is great.
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Guest User
Deluxe King Room with Ocean View and Balcony
Checked in May 2024
Family
55 Reviews
4.8/5
Amazing
Posted on May 16, 2024
Unique location, sea view room, good terrace, hotel facilities are complete
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Guest User
Deluxe King Room with Ocean View and Balcony
Checked in May 2023
Solo travelers
30 Reviews
5.0/5
Outstanding
Posted on May 21, 2023
Very good hotel, the quality of the lobby and guest rooms can be similar to that of a city hotel, the front desk is very friendly, and there are quite a lot of restaurants, there is no need to stay in an all-inclusive hotel.
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Guest User
Deluxe King Room with Ocean View and Balcony
Checked in Nov 2023
Friends
12 Reviews
5.0/5
Outstanding
Posted on Dec 17, 2023
The best location on the beach in Cancun, the facilities are good, you must go to the sea when you have time, its beach and swimming pool are very good!
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mayandi1981
Deluxe Two Double Room with Ocean View and Balcony
Checked in Oct 2023
Friends
17 Reviews
2.7/5
Posted on Oct 8, 2023
Unfortunately, when I checked in this time, there was construction going on downstairs. The dust was flying every day, which affected the view. The facilities were old and the service was not up to par. The airport pick-up was an outsourced service. It was obviously a twin room, but toiletries such as toothbrushes were not available. Only one set was given. After using the bathrobe, I put it in the basin to replace it with a new one. In the end, I just picked it up and hung it on the side, even hanging there in a crumpled shape. . .
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Anonymous User
Deluxe King Room with Ocean View and Balcony
Checked in Dec 2023
Family
4 Reviews
4.0/5
Very Good
Posted on Dec 10, 2023
The biggest advantage is that it is quiet and the room is very comfortable.
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