Grande Real Villa Itália Hotel & Spa Reviews

Third time staying here. So beautiful and amazing breakfast and food in general

The room was arranged as a corner room, and the balcony looked out from an oblique perspective. There is no turndown service, the reason is that it is only for one night, and no turndown service is provided. But housekeeping came in and unplugged our charging outlet and put the toilet lid back on. The service at the front desk is also very poor, there is no greeting at all. The person who waited for the parking lot saw the guests coming and was still on the phone. Overall, this is the worst of the 5 star hotels.

The hotel was very impressive and the staff was extremely friendly and helpful. They were very personalized when we arrived and all the staff and manager remembered us by name and inquired about how we felt our stay was. The manager was the best manager we have ever encountered. He went above and beyond to assure our comfort. He made our dinner reservations for us and helped with any inquires we had. The entire staff spoke excellent English and were encouraging when we attempted to practice our Portuguese with them. Loved this hotel!!!

Lovely breakfast choices and other dining options, good view of ocean, noisy aircon above room, not soundproofed. Room layout not ideal and outdated. Staff very helpful and polite. Good location. Good terrace for less formal dining.

By far, this hotel is the best experience of our entire 6 week stay in Portugal. From the moment you pull up to the entrance, the service is of the highest level and it extended throughout our 4 night stay. There are too many examples to provide however a quick example. I realized while driving that I had lost my sun glasses. I called the hotel to let them know they were missing and they asked if they were black (found on the floor I. The hallway outside our room). When we arrived back at our hotel, a gentleman met us as we were exiting the car and handed me the sunglasses. I’m still not sure how they knew me as we were only on our second day at the hotel. The rooms are large and beautiful with wonderful views of the ocean. The buffet breakfast is amazing. I look forward to my next stay!

Amazing hotel and high service level. Perfect breakfast/brunch and very god opportunities for god lunch and dinner on different locations/restaurants Very nice view and super outdoor area.

The marble tile mined from the location site is stunning throughout the hotel. The newer section melds with the renovation of the older residences for a seamless transition. The location by the sea is wonderful. The staff is great, welcoming, appreciative.

The location is beautiful and near town. The hotel is located on the cliffs facing the ocean. Don’t miss a visit to the spa.

The Hotel is very comfortable. Wonderful view to the sea. The best swimming pool.

The hotel is good located. Rooms are very comfortable. Restaurants around. Wonderful swimming pool.

Great hotel beautifully maintaned with excellent service, 5 stars alround

The hotel is wonderful, the staff are super efficient, especially the man who helped me at the SPA, was fantastic!

Great location, helpful staff, incredible breakfast Would go back anytime

This was our first visit to this property. I can't say enough about how efficient and endearing the staff was. Chistoph, the guest experience director, was one of the most impressive hotel staffers I've encountered. He knew what we needed before we knew! Another stand out was Riza, who was charming and always somehow there when we needed him. These two gentlemen really understand the meaning of hospitality and made our visit outstanding. The rooms and facilities are nicely appointed and very clean. I do see some maintenance issues, but nothing that would alarm me. Housekeeping was great and non-invasive. Food in Belvedere was quite good, and the spa is not to be missed, especially the pool circuit. Great experience, great people, great view and a great town!