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In addition to the smell of oil on the quilt bed, it is estimated that it will not be changed for too long, others are OK. It is the waiter for breakfast, very rude. She came to collect the plate before I finished eating. I thought something was wrong, I gave her the plate, the bread left on another plate, she told me I couldn't pack it, I said I was still eating. Then I told her to put the plate down, and then I continued eating, and I finished eating. Not a good mood.

Stayed in this hotel with my husband as part of a Leger Tour for 4 nights. Do not be fooled by the lovely pictures you see of this Chateau. Had to take our own bags to our room which involved dragging them up some steps (no lift to first floor) and then down a long corridor. The room was dark and no view from the tiny window so paid extra to change it for a lake view room which had a restricted view of the lake, slightly bigger than the first room, poorly stocked mini bar, lumpy bed, shaver socket not working - but it was better than the first room. Very limited on lifts in this hotel and lots of steps, only 2 outside areas to sit - one to the side of the restaurant and a center courtyard which was very untidy and uncomfortable. Service is practically non existent especially in the bar we didn't eat in the restaurant as we were told it was fully booked although it looked empty to us, think it was more a lack of staff then fully booked. Breakfast was ok but not 5 Star in fact nothing about this hotel is 5 Star quality except the prices. On the first night we were sitting in the courtyard and spotted a rat scuttling down the drain, we didn't thing much of it bearing in mind the location of this hotel but the next morning on our way down to breakfast we saw 2 more rats running down the corridor which is not what you expect to see in any hotel, although we didn't see anymore rats inside the hotel we did see more in the courtyard during our stay. The staff were pleasant enough but not overly helpful. All in all this is not a relaxing place to stay and would not recommend it and a long way off 5 Star quality.

A nice enough room with a bath/shower, and tea-making facilities but No milk.Lovely view over the car park as it is situated in an Industrial estate. The restaurant was a bit expensive, but the breakfast was normal cereals, a small selection of hot food, and pastries, but the staff seemed rushed as there was only two staff on. A MIXED OPINION on our return our inbound journey, we had a ground floor room, again a twin room but no cabinet so that we could slide the beds together, and it also had a radiator in the room so it was not as cold as before which was 10 degrees

Lovely location , secluded from the city and a perfect getaway from reality to get in touch with who you are. The Cinq Mondes Spa provides some elevating body massages and then hiking through the Sonian Forest in the morning was absolutely amazing and breathtaking