Find Your Northwood And Tinkersley Hotels

We have had some wonderful times at this place but recently, the stories local and on media streams aren’t great. However, we decided to visit this place as we had received some vouchers through our door (we are very local) and thought only right that we should try again. Big Mistake! We arrived at 7pm and ordered our mains, mine was a salad with added hallourmi cheese and cauliflower buffalo wings. After a short while the waitress came back to tell me they had no salad. I chose gammon instead. When our meals came all seemed ok until the waitress brought some buffalo wings to the table, I told her they were part of the salad meal as their add ons, so we didn’t want them. The waitress didn’t like this so my husband said he would have them as the were only a pound or so. After this two of the party ordered dessert, and I ordered a cup of tea, the time was 8.15pm. A little later, the two who had puddings asked if they could order coffee, and I asked if they could hurry my tea along too, as I hadn’t received it yet. The waitress said yes, no problem, the time was now 8.50 Within a few minutes a woman who was running the bar, shouted, I’m not doing any more hot drinks! The waitress came back to offer us instant coffee, which we declined as we live over the road and can do that at home. I reminded the waitress to remove the tea off the bill as I hadn’t had it. She brought the bill to our table with the tea still on it and buffalo wings at £5.75!!! I explained to her that this was incorrectly priced to which she replied that it was charged as a starter. I asked her to show me where they were as a starter, she couldn’t as they weren’t listed as a starter I pointed to where the price was and she got all Mardy saying ok, ok I will take them off!! Dont get me wrong, I didn’t ask to remove them, just wanted the correct price. Anyway we came away feeling yet again disappointed by this place. The staff here, let the place down, the food was actually nice, but the service from the staff is very very poor. I’d rather walk into the peak village and enjoy the new chatsworth kitchen!

I have stayed a couple of times a year, as a convenient jump off point to other places and the hotel experience is always superb. Staff are very friendly and the rooms are well maintained and clean. The meet and greet at the reception is always friendly and helpful and on this particular visit, the staff went above and beyond to take care of a need. We always eat in the hotel, which offers residents a welcomed 10% discount and this includes when you pop back for coffee and cake. This is a well run hotel who care about their reputation and their customers. Happy to keep on returning.

Very nice old hotel Worth staying

Their bar and restaurant are very atmospheric. Environment is not bad too