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There's not enough good words that can be said about the skills and training of the front desk staff, the breakfast servers, the evening dining room staff, and the housekeeping ladies. I am what is now being referred to as a ”Digital Nomad,” single, solo and senior traveler... and this hotel really fits my needs. Sure it could be €10 cheaper, but the room has an excellent long work countertop, WiFi Internet, large bed for sleep and for organizing travel bags, bathroom with both a tub and a walk-in shower correctly designed for use, and the food service is quite amazing. While you do need to take the taxi to most places, unless you drive, there is a major shopping mall just across the highway, and an unadvertised underground tunnel to get to the other side of the road and to that shopping center! I am not a fancy restaurant person, but the restaurant accommodates me with a very simple selection of food by my request. Both at breakfast and at dinner, the dining room is usually packed with happy diners and eaters. While I sit there with my simple food selection at dinner, I do admire the variety of Italian dishes that are ordered by other diners. Maybe I can't eat the spicy food but it sure looks good! And the other guests are very happy! I have used the Hotel's driver to taxi me to and from a variety of locations: BGY airport, Bergamo train Station, as well as the Covid vaccination center! He can be booked by SMS text and WhatsApp. Extremely easy to communicate with- both digitally and in multiple languages. The hotel is off the beaten track, therefore the taxi rides are going to be 10 additional euro from what might be expected in more urban areas. This is one of my more favorite hotels of any brand. While I rate the location as poor because you need to drive to get almost anywhere, the remoteness of the location is in itself a plus if you are residing here for more than just an overnight, because the landscaping is simple yet comforting, and major parking is underground.

This was our first hotel of many during our one week stay in northern Italy. Have in mind that we arrived at around 10 pm due to a delayed flight, and needed a place to rest before starting our road trip. Perfect location regarding airport and Bergamo city centre. A bit outside the city core to let the juice of Italian culture slowly get to us. We found ourselves at the reception after getting to park our rental inside the hotel premises. Met by a friendly staff with a smile on his face, as if knowing he was the chosen one to redeem northern Italy’s reputation regarding Europe’s Covid outbreak. Entering our room, a bucket of chilled Prosecco and strawberries awaited us. Pre-ordered, not included. At 11 pm we wanted pasta, as any international, normal person would when in Italy their first day. The chef obliged and gave us room service at that hour. Drunk with Prosecco, strawberries and pasta, we slept through the night dreaming of the journey ahead. The bed linen was clean and the bathroom upheld its hygienic standard as it should. Breakfast awaited, and was mostly packaged baked goods. We even saw a guy just shoving tons of this stuff into a paper bag. The staff said it was ok. Partially continental breakfast. Coffee was great. All in all, a good start of a week long road trip. Room was ok, but fully functional.

We had a night because of a problem with the airline, and we were welcomed by a very kind and sympathetic staff, ready to ask any request and very timely to answer the most varied information. We seemed to be at home, careful, kind, sympathetic and very comprehensive. Very a great place to stay for work trips or for a little relaxation, surrounded by a very well-kept and very nice villager (Treviolo).

Quiet, comfortable and warm

The hotel is new and parking is convenient.

The experience is very good, the reception is very warm, the environment is very good, the drinks in the freezer, snacks are free, ha, I can’t believe it →_→If next time, I will choose here, but the airport to the hotel is still quite a twist. The taxis didn’t pay the meter. Several drivers asked whether the hotel was in Bergamo or out of Bergamo. As Luca didn’t provide detailed information about the city area, I thought it was close to Bergamo Airport and I thought it was in Bergamo. As a result, the driver sent us to an apartment, and then to the hotel, which was equal to the price of a double. The taxi cost 50 Euros, which is the most uncomfortable point.

Stayed here for two nights. Had stayed before in the “old town” area of Bergamo which was lovely. This area would be considered “run down”. It’s a 5-10 minute walk to the main town for coffee shops, restaurants etc. Previous reviews commented how welcoming, friendly, helpful etc the reception staff were but I didn’t get that experience. Reception area is right inside the door so it can be crowded arriving and leaving with luggage, prams etc. Room was adequately spaced. Could have been given extra towels (three for a single room is basic), also needed a fridge and water glasses etc in the room. Floors could have been hoovered so make sure you wear slippers (not included in the room)! Didn’t include breakfast in my stay and glad I didn’t cos the selection looked limited. This hotel is fine for a short stay but perhaps look elsewhere if staying for longer.