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We thoroughly enjoyed our 2 night stay at the Quest. It was spotlessly clean and comfortable and the staff very welcoming. We stayed in a 1br apartment with accessible shower. The bed was comfortable and kitchen very functional. Restaurants are just across the road as are the shops. We found the restaurants welcoming and very obliging, offering free delivery to the room which we enjoyed. Would definitely stay there again.

When i book through trip.com the confirmation email said the check out time is 12:00pm but in fact the check out time is 10:00am. The staff knock on my door at 10:10am and ask me to check out, otherwise will charge me for the late check out. It was so embarrassing. Location was good 5 mins to westfield shopping centre

We were looking for somewhere affordable with two bedrooms and free parking. As we were only planning to spend two jet-lagged nights there, location did not have to be prime. This place fit the bill. There is a nice mall (Westfield Newmarket) that is a short walk away. The only issue I had was receiving a package here. I had notified hotel staff in advance, and I was hoping to find it waiting in my room when I arrived. Unfortunately because no one told me to put the office room number in the address, the package was returned by NZ Post. The staff member on duty did try to help me track it down. By then there was no point in redelivering as I would be off to my next destination.

We stayed here on the evening of the all black match. Hotel was clean and tidy, room type was a Super king. Bed and pillows were great , room was clean and tidy. Bottle water in fridge. Outlook from window was motorway. Free parking. Only downside is the smoke alarm has a flashing yellow light a few times each minute Reception staff were professional a day friendly. Less than 5 minute walk to Westfield Newmarket. Would happily stay again. Room 2012

When we first arrived, all went well, easy check in, lovely receptionist. The room was a bit dark and the view to the neighbouring building was not that private so we couldn't make use of the nice divan in front of the window to perhaps read or relax. We had a Romantic Spa Suite supposedly, but there was no spa - just a bath, and it was definitely not romantic in the bathroom! But.... we got on with it and cooked our dinner in the very tiny kitchen. The glass table was awful - so hard to not make a noise on it, and to have to be careful not to break it - unsure why some places have glass tables for guests - silly idea - keep it simple and wooden! It was a rainy and cold night so we decided to stay in after doing a bit of ”work online”. So much for that - the internet was not working, but by the time we found this out, the office was shut. Turned the TV on to see what was on - not much on normal tele, so tried Netflix (maybe, just maybe the internet was only a problem on our devices). No Netflix, no nothing - just boring TV and a rainy night in a dark room with no romantic atmosphere whatsoever. Next morning I complained - the very understanding receptionist refunded our next night's stay that I asked her to cancel - without question. It didn't completely make up for the crappy night, but better than nothing.

Room: good as Big and lot of space ..stay at 1st.floor next to stair..so a bit noisy Clean: good TV: at first it did not work and takes time to fix it.. but later it work.. which don’t know why😄Room price: walk in to see room and check price..seem mor expensive than Trip.com a lot

We had a twin room for two friends going to a concert. The room was very plain and basic , but for us that was ok as it was really only somewhere to sleep that night.We didn't spend any time in the room other than to sleep. No air con in the room we had - not sure about the others. Directly across the road is the charming historic Parnell Village. We were able to walk to the CBD to catch the concert bus and a taxi back was around $15. There are a couple of cafes close by for coffee/breakfast,etc. The main thing is the room was clean. It's not a conventional hotel with a bar, restaurant, gym, lounges but is good value for money if you just need basic overnight accommodation.

This motel is one step away from being condemned. We joked at the time that even the fleas had left. This once proud facility is central to the CBD but has seen much better days. Windows are riveted shut, no plugs for the sinks, dirty kitchen and fittings falling apart. We would not have stayed if the trip had not been urgent. Given the prices, there are much better options if you take the time to search.