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In a difficult area in the middle of a backward, with a wonderful view of the Douro, this Agroturismo Hotel was born from a farm and a Adega, Val Moreira, which the group had purchased at the time. After a few rooms experience, it was the wide range of rooms, all with a wonderful view of the Douro, but with growth it brought two problems, stairs and difficulty of parking. However, the quality of the rooms, the restaurant service, reasonable breakfast, a letter dinner and two buffets, always very complete and with a sympathetic and competent staff service, The Commission has also taken a number of steps to ensure that the Community is able to take the necessary measures to ensure that the Community is able to take the necessary measures to ensure that the Community is able to take the necessary measures to ensure that the Community is able to take the necessary measures to ensure that the Community is able to take the necessary measures to ensure that the Community is able to take the necessary measures to ensure that the Community is able to take the necessary measures to ensure that the The landscape on the Douro is spectacular and the location of the fabulous hotel. Whoever wants to go to this hotel with motor difficulties, should think twice, many stairs, but could not be otherwise.

Great hotel, located along the river and easy to reach. The room is with river view, really scenographic. The hotel has no interior restaurant but offers a selection of suggested restaurants at 10-15km distance.

The location, the view is beautiful. The rooms are attractive and comfortable. I wish the service and hospitality matched. Not welcoming, not relaxed- almost seemed protective of their property to the point as though they wished they didn't have to share their family operation. Here a few examples: We had two groups traveling, staying in 3 separate rooms. We had restaurant reservations booked 6 months in advance. I received an email before our trip which questioned our restaurant reservation for 6 and didn't I know that it was only 2 to a room. I found that odd and a bit annoying-- I did reply and gave all the information they needed as to the other party and told them we were related and that I was well aware that there were only accommodations for 2 to a room. I didn't realize that this wasn't a one time experience in how they handle communication. There was a luggage room open and an young girl standing by the door. I asked if they stored luggage, her response was ”Sometimes.” ( what does that mean?) The other party we were with described the check in experience as 'fussy' ( our experience as well) and the restaurant evening was some of the worst service he has experienced. The long awaited dinner meal was a mixed experience. We had made reservations 6 months in advance requesting a view. When it was clear we were going to be seated in the back one of the people in our party motioned to the areas a little closer to the windows. The manager in a very abrupt manner said No! there is nothing available. Maybe so but there are so many other ways to say that. How about first off ”Welcome to our restaurant...” The food was very good. However, the back of the house does not match the front of the house. Orders were mixed up, The service was slow, not attentive and at one point they forgot to even come back and take our dessert order. By the time they did, there was only one person that was interested anymore. They didn't split the checks as promised and when the we talked to the mgr. he seemed annoyed and didn't want to correct it so we didn't pursue it any further. The breakfast experience was odd as well. Instead of a welcome, it was where are you staying? I happened to notice he was holding an egg. That was my only tip off that there were eggs. I ordered scrambled eggs. On view there was a nice assortment of breads, fruit and cheeses. The rest of the party were finishing their food and would have liked to have ordered eggs if they had been offered or informed . Lack of communication, lack of hospitality.