Vienna Zhihao Hotel (Dalian Zhongshan Square Renmin Road) Reviews

Name: Vienna Zhihao Hotel (Dalian Zhongshan Square Renmin Road)
Address: No.2 Jiefang Street, Dalian, China, No.2 Jiefang Street, Mainland, China
Rating: 4.5

Vienna Zhihao Hotel (Dalian Zhongshan Square Renmin Road)

No.2 Jiefang Street, Dalian, ChinaView Hotel Details

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Rooms and Guests

Vienna Zhihao Hotel (Dalian Zhongshan Square Renmin Road) Guest Reviews

4.5/5

Great

702 Reviews

Verified reviews

Location4.5

Amenities4.5

Service4.6

Cleanliness4.6

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All Reviews(702)

Positive reviews(660)

Reviews with photos/video(87)

Easy to get around(66)

Classy environment(54)

Friendly front desk staff(43)

Delicious breakfast(28)

Quiet & comfortable(23)

Convenient parking(22)

Close to metro(14)

Perfect for business trips(8)

Negative reviews(42)

osama

Superior 2-bed Room

Checked in Jul 2023

Business travelers

20 Reviews

4.5/5

Great

Posted on Jul 7, 2023

Staff are super , room is clean , we are satisfied with this hotel , if we back we will be staying here again

Response from Property: [Two 1.2m twin beds are preferred for business trips] [Full butler service] [Exclusive parking lot] [Free parking] [Intelligent passenger control] [Featured Sleeping Bed] [Super Travel Guide] [243 meters from Zhongshan Square of Metro Line 2] [1.2 kilometers from Dalian Railway Station] [11 kilometers from Dalian North Railway Station] [10 kilometers from Dalian Zhoushuizi Airport] [944 from Dalian Shopping Mall] 2.5km from the port pier] [Distance from Venice Watertown [Must be selected for couples with a 1.8m big bed] [Full butler service] [Exclusive parking lot] [Free parking] [3.9km from Chile]Thank you for choosing our hotel, and we are willing to look forward to your visit again with the best service and quality!

Guest User

Deluxe Family Room

Checked in Aug 2023

Family

4 Reviews

2.7/5

Posted on Aug 31, 2023

Not recommended.

Guest User

Deluxe Queen Room

Checked in Aug 2023

Family

6 Reviews

3.2/5

Posted on Aug 31, 2023

What are windows? One is breathability and the other is translucency. Since you choose the expensive "windowed" one, you just want to use the window! I really didn’t know that an airtight piece of dead glass is called a “window”. The experience is quite poor. After checking in, you need to switch to the elevator and shuttle between the corridors to find the room. It is inconvenient to make many twists and turns. And as a well-known hotel chain, disposable items are not as good as someday, speechless. The carpet has also become blackened over time. The only five-star rating is the service, which is very different from other hotels.

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Response from Property: [Equipped with a 1.8-meter large bed, a must for couples] [Full-time butler attentive service] [Exclusive parking lot] [Free parking] [Intelligent guest control] [Special Dream Bed] [Super comprehensive travel guide] [Distance from Metro No. 2 243 meters from Zhongshan Plaza] [1.2 kilometers from Dalian Railway Station] [11 kilometers from Dalian North Railway Station] [10 kilometers from Dalian Zhoushuizi Airport] [945 meters from Dalian Shopping Mall] [6.6 kilometers from Dalian Xinghai Plaza] [2.5 kilometers from Donggang Pier Kilometers] [Distance from Venice Water City [Equipped with a 1.8-meter bed, a must for couples] [Full-time butler attentive service] [Exclusive parking lot] [Free parking] [3.9 kilometers away] Dear guests, I am very sorry that I did not let you get it. A pleasant experience, the hotel room facilities are all displayed on the website. The hotel is a complex building. So you need to transfer to go up and downstairs. Regarding your feedback on supplies and room hygiene. This has been reported to superiors and management has made rectifications. We look forward to having you back again to check out our results. wish you a happy life!

Xiao ren wu

Superior Queen Room

Checked in Jul 2023

Friends

10 Reviews

5.0/5

Outstanding

Posted on Jul 21, 2023

The location is very good. It is a 5-minute walk from Zhongshan Square Metro Station. It is very convenient to take the subway after getting off the plane. The lobby is on the 3rd floor. We arrived early and the front desk quickly arranged a room for us. Service: Whether it is the front desk, the cleaning aunt, or the restaurant lady, they are all very nice and enthusiastic.

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MoranMM

Deluxe Queen Room

Checked in Aug 2022

Couples

28 Reviews

3.5/5

Posted on Sep 6, 2022

Traveling to Liaoning, I came to Dalian at this stop. Due to a temporary reservation, I searched the city center at that time and found a place to stay around Zhongshan Square. I came to this hotel. It is quite close to the subway station. Walk It will be there in a few minutes. The hotel is opposite the China Construction Bank Building. The entrance is not big. The front desk is upstairs. There is only an elevator on the first floor. The downstairs floors are said to be the office floors of the bank. The upstairs is the hotel housing, and there is a parking lot at the entrance of the hotel. The room rate here is about 400 yuan. In fact, it was a bit expensive compared to other similar hotels at that time. Maybe it was because of the location. The room is relatively small, the space is small, and the equipment is only the most basic.

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Response from Property: Dear guest, thank you very much for sharing your stay experience with Xiaowei. It is a pity that you failed to get your 5-point review. Please accept our sincere apology. You have booked a 25-square-meter luxury king bed. I'm sorry we couldn't meet your request Xiaowei. Xiaowei's house also has room types ranging from 52 square meters to 80 square meters to choose from. If you fail to meet your expectations, you can contact Xiaowei to solve it for you. We are very sorry, Xiaowei welcomes and cherishes every pertinent opinion from you. The hotel will conduct regular maintenance on the rooms and other various facilities, and improve every detail to provide you with perfect stay enjoyment. We will continue to maintain high-quality and excellent customer service standards, and do our best to create a comfortable stay experience for every guest. Looking forward to your visit again, I wish you a happy life!

Anonymous User

City View Twin Room

Checked in Jul 2022

Family

1 Reviews

4.0/5

Very Good

Posted on Aug 6, 2022

There are some small flaws, but fortunately, it meets my first request - quietness, which is satisfactory. On the evening of the 31st, I went to the front desk to check in as scheduled. I was told that the water pipes were being repaired and there was no hot water available. In the peak season, what can I do if I don’t stay, I negotiated with the hotel and agreed to give two days of breakfast. 8.3 After checking out and returning home, I suddenly remembered that when Ctrip booked a room, it said that there was a gift for the stay, including hand cream + map book + mask. I didn’t give it to me. It’s not a big deal at all. Maybe the hotel ignored it. The online customer service mentioned it, and the hotel replied that they gave us breakfast. It’s two different things. The hotel said that they will give you a double gift when you stay next time. Please, it’s unlikely that you will go to Dalian again and stay in the same hotel. . Later, Ctrip said to give me some coupons to use next time, but these were of no use to me. So be it, it wasn't a big deal at first, and I didn't plan to do anything, it's just that the rhetoric made people feel a little uncomfortable.

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Response from Property: Dear guest, thank you for your review of the hotel! We apologize for your experience during your stay at the hotel. Regarding the gift you reported not being given to you when you checked in, it may be that the front desk was too busy at that time. I ignored it. I'm so sorry. Now that we have added souvenirs in various channels. will be honored. You can contact the hotel directly. We will mail it to you. Later we will also train our staff. Thank you very much for your approval and feedback. Looking forward to your next visit!

fanjuaner

City View Twin Room

Checked in Sep 2021

Family

4 Reviews

5.0/5

Outstanding

Posted on Sep 14, 2021

The location is very good. Half a street out is Zhongshan Square. The hotel is in the side building of Jilin Bank. The parking lot is shared with Jilin Bank. It is very friendly to our RV on this trip. Because of the height limit, many hotels without ground parking lots cannot choose. The hotel is very new, the front desk is on the third floor, you have to turn the elevator to enter the room, not far away, no trouble! The bedding in the room is clean and comfortable, and the area is small, so there is no problem sleeping one night. The transition hotel for sending children back to school is in line with expectations!

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Response from Property: Thank you very much for your comments. Your approval is our greatest support and encouragement. I hope our warm and thoughtful service will bring you a good mood. Thank you for your approval and feedback. Xiaowei here sincerely welcomes you ! wish you a happy life!

Anonymous User

Deluxe Queen Room

Checked in Sep 2021

Other

14 Reviews

5.0/5

Outstanding

Posted on Sep 23, 2021

Okay, the environment is okay, the decoration in the city is elegant

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oo125

Deluxe Queen Room

Checked in Jul 2021

Family

5 Reviews

1.7/5

Posted on Jul 20, 2021

1. The elevator needs to be changed. It's okay to go to the room. I went down to the first floor from the room, and I pressed 1 directly when I entered the elevator, but I didn't know how to get out when I got to the first floor, because the first floor is the office of the bank, so I went up and down repeatedly 2 Second, the bank staff at the back told me that I needed to change to another elevator on the 3rd floor to get to the main entrance on the 1st floor. The first time I encountered this, I directly confused me; 2. The room is still a big bed room, in fact The size of the room is small and pitiful, I personally think that it is not luxurious; 3. The carpet in the room is called dirty. I walked back and forth barefoot on the carpet without wearing slippers. The feet were all dirty, especially the hair. , Squatted down and looked at the carpet. It was all hair, and there was no vacuum at all. I can guarantee this with my personality! 4. The facilities are average; 5. The 5-star hotel next to it is only 550. It actually costs me 400, which is not as good as a business hotel. Live in the heart!

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Response from Property: Dear guests: Thank you for staying in Vienna Hotel, and I am sorry to hear that you are not satisfied with Xiaowei's service. Regarding the problem you mentioned, we have recorded the problem of the elevator again. We have installed an elevator guide. There are reminders on the elevator buttons and floors. The problem you raised is that the room is small. Here we recommend you to choose a business room or a suite. The room is spacious and well-equipped. , Room hygiene We have strengthened training for our staff and strictly checked the hygiene of the room. Thank you again for choosing to stay in Vienna. I hope this experience will not affect your trust in Xiaowei. The hotel now adds no deposit for check-in and zero check-out. Stay and other services, your satisfaction is our motivation, look forward to your next visit! I wish you all the best.

Guest User

Family Suite

Checked in Jul 2021

Other

1 Reviews

4.5/5

Great

Posted on Jul 4, 2021

The hotel is located on Jiefang Street next to Zhongshan Square, very close to Zhongshan Square, there are subways and many bus lines, and the transportation is very convenient. The surrounding area is the headquarters of major banks in Dalian, but maybe because there is not a holiday, there are not too many occupants. Because I am traveling with my parents, I booked a family suite. The hotel facilities are a bit old, but the overall is still very good. Very satisfied. But the bed is a bit too soft and not suitable for it! And at the front desk who checked in on the first day, the name was forgotten, a fat man with glasses, a bad attitude! I answered the phone and said that I would ignore people for a long time! Urging him to hurry up, he actually said: Then you complain to me! It is best not to keep such people in the hotel. However, the attitude of the hotel staff in the next few days was very good! Overall 4.5 points

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