Penzión Koliba

Service: Staff are friendly, professional, and responsive.

We originally booked a different accommodation in Dolny Kubin, but the communication was really rude and unprofessional so we cancelled it. When we contacted Koliba, the communication was very responsive, friendly and professional. We loved the position of Koliba as we came by train. It is an easy walk from the station. Check-in and check-out were easy and quick, we even managed to check in 10 minutes earlier. We were 4 people - 2 adults, a teenager, and a tweenager. We were given a room for 6 people. The room was as shown in the pictures on Koliba's website; it was comfortable and spacious, all furnished in wood (pine?). The room was very clean. The bathroom seemed newly renovated, it had sufficient toiletries and plenty of towels. The shower was great with a good flow. During our stay the weather was overcast but the room was quite warm. The buffet breakfast was served from 7 am to 10 am in the downstairs restaurant and it offered 2 types of sausages, scrambled eggs, ham, cheese, vegetables (tomatoes, peppers and cucumbers), yogurts, breads, some sweet breads and cereals. Each table had a basket with butter, spreadable cheese, pate, jams, honey and Nutella. A good selection of drinks was served as well. We had dinners there 3 times and liked the food. Our picky children would have liked to have burgers included but they managed to find something for them as well. What makes the place outstanding is however its staff. Every single person we talked to was friendly, eager to help and they made us welcome at any time of the day. Nothing was a bother. The only thing I would improve would be having a kettle in the room. We will return when/if we come back to Orava.