Premier Inn Dundee East Reviews

An enjoyable experience at Premier Inn and accompanying Bell Tree, the staff were all superb and would go the extra mile when required.

Very friendly staff; large room (#7) furnished and decorated to a high standard; immaculately presented. Located very (but not too) close to local amenities, shops etc. Nice quiet area. Free parking.

Great location, value for money, clean, helpful and friendly staff, great facilities. Ideal for what I was looking for. Overall perfect stay and would 100% use this hotel again.

Travelled here for 2 nights and made use of breakfast deal with bar next door. Breakfast was good value and couldn’t fault service ect We decided to have evening meal on our 1 st evening and booking recommended as gets very busy. Plenty parking Local shops co op and a few take aways Food can be taken to rooms or if weather permits a few tables near by We quickly checked in and room was on ground floor with window looking onto beer garden Because it was a lovely day people were making good use of this facility and open until 10 pm Unfortunately the tables were directly outside our window and we felt we had no privacy and had to close curtains upon entering the room A visit to reception and Graham quickly sorted out another room on 1st floor I believe the hotel are aware of the issue and perhaps could come to an arrangement where maybe some hedge screen or similar could be installed Thank you Graham for quickly and without fuss saving our break We would return if we could request 1st floor

This premier inn was clean and well presented, with comfortable beds and friendly staff. It's also well located, only a 5 mi utensils drive from the centre of Broughty Ferry and 15 minutes from Dundee. The only thing that let it down was the breakfast. It was in the bar/restaurant next door (bar quite limited on drinks). Unlike other premier Inns, it wasn't a fresh machine made coffee but a pre-made pump action coffee dispenser. And it tasted like it had been there for ages. Also, the table containing the continental options was tiny and it wasn't refilled very quickly as the staff were run off their feet. Not helped by one man (must be a regular as the staff knew him by name ) arriving with a large sheet of tinfoil and packing away 8 pastries for eating later. Hotel decent for sleep, but skip breakfast.

Had a fabulous stay here for 3 nights . Very clean . Staff very friendly, informative and accommodating . Great car park, plenty spaces. Room good size . Double bed and sofa bed . Co-op , chippy , domino’s , kebab shop literally on the doorstep if you need it . Would definitely recommend this place and so much around it for families ( inflatable park if you have kids )

Friendly staff who remembered us from our last visit. Clean rooms. No hassle check in. All our needs were catered for when requested, car park was busy but there is always room to park. Nice choice of snacks and also the shops over the way give the hotel added appeal.

Princess Lauren was a delight at reception she deserves a pay rise. Very welcoming and helpful would definitely recommend staying here. Was welcomed with free love hearts that’s worth the room alone. Thank you princess Lauren for making my stay worth it.

Stayed recently for a trip and would recommend to anyone! Very clean hotel and excellent staff, both Heather and Graham at reception were friendly and helpful with some local information on travelling around the area. Great choice if looking for somewhere to stay in this area!

We originally made a Flexi booking with the intention of watching our home rugby team play against Dundee. However our circumstances changed and fortunately we were able to re-schedule (twice) over a lengthy period of time, with adjustments made to refund/increase the price accordingly. That price varied from £71 on initially booking to ultimately £65 at the time we visited. The process online to re-book was straightforward so this was a positive aspect of the flexi arrangements. In the end we used our overnight stay to see a concert at the Caird Hall, visited the V&A Dundee and Scott of the Antarctic’s “RSS Discovery” all of which were enjoyable. There are four Premier Inns in the Dundee area. We had to weigh up the benefits and availability of each and compromised in terms of convenience by opting for Dundee East, located in the quieter outskirts of the city at Broughty Ferry. It has free car parking and is approximately 6 miles or 15-20 minutes drive to the city centre. On arrival we were able to use a courtesy phone at reception to book a taxi to take us to the Caird Hall later that evening and this cost just under £14 each way. During the visit we also used our car in the city centre and Council parking was around £5.60 for 3 hours on each occasion (May 2023). There is a Greene King pub on the site which links in with Premier Inn to provide meals. We used it for food and drinks pre and post concert and found it to be good. There are other options nearby. Our room (#31) was clean and quiet. The double bed was comfortable, we had a single armchair, a desk and chair, open storage space, tea & coffee facilities and a wall mounted TV with Freeview channels. The ensuite had a shower over the bath which had good water pressure however stepping in and out of the bath was “a giant leap for mankind”. I’m not sure of the dimensions but it was quite a step in and out for some odd reason and I’m surprised my wife managed - she has had knee surgery and usually prefers a walk-in shower. As a budget option it worked out fine for a short stay.

Room service was 5 star , staff very friendly, no hesitation on coming back food and drinks for breakfast was lovely and meals offered at night great choice. Slept well beds very comfortable, shower good pressure and nice and hot

I recently stayed at Premier Inn and was impressed by various positive aspects. The room was impeccably designed, offering a comfortable and inviting space. Clear instructions for adjusting the heating added a thoughtful touch. The front desk staff, particularly the lady at reception, demonstrated professionalism and responsiveness. During check-out, my concern about a chilly night due to a non-functional radiator was promptly addressed. However, there’s room for improvement. Despite the well-appointed room, the heating issue occurred, and it was suggested that someone may have adjusted the settings. To enhance guest experiences, it’s crucial for the hotel to conduct pre-arrival checks on heating settings. Exploring additional measures to prevent inadvertent adjustments and establishing a system for timely issue resolution during the stay could further elevate overall guest satisfaction. Despite this hiccup, Premier Inn’s commitment to addressing concerns and providing a comfortable stay shines through.

We stayed here recently as we were having work done in the house. We’ve stayed in Premier Inns in other towns when we’ve had short breaks, but never in our home town, and not for a week and a half. We knew what to expect from the room and it was nice and clean and quite spacious. The staff are great - any time we spoke with them, nothing was too much trouble. They were all lovely, but one young lady called Lauren was exceptionally kind and helpful. She is an absolute star and a credit to your company!

Staff were very welcoming and friendly. All areas of the hotel I visited were very clean and tidy. Hotel room was very clean and warm. We had breakfast and it was cooked fresh and there was plenty of other options available if you didn't want cooked breakfast