McDreams Hotel Düsseldorf-City

McDreams Hotel Düsseldorf-City Reviews

McDreams Hotel Düsseldorf-City

Karl-Geusen-Straße 167, Dusseldorf, GermanyView Hotel Details
McDreams Hotel Düsseldorf-City
McDreams Hotel Düsseldorf-CityMcDreams Hotel Düsseldorf-CityMcDreams Hotel Düsseldorf-City
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McDreams Hotel Düsseldorf-City Guest Reviews

3.8/5
Good
71 Reviews
Verified reviews
Location3.8
Amenities3.8
Service3.7
Cleanliness3.9
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All Reviews(71)
Positive reviews(55)
Reviews with photos/video(3)
Negative reviews(16)
ur
Comfort Double Room with King Bed
Checked in Feb 2024
Couples
3 Reviews
5.0/5
Outstanding
Posted on Feb 19, 2024
wonderful hotel
Anonymous User
Business Single Room
Checked in Apr 2024
Solo travelers
11 Reviews
4.7/5
Amazing
Posted on Apr 27, 2024
The hotel really has a great price-performance ratio! Everything looks very new and fresh and the hotel doesn't seem to be old yet. The connection to the S-Bahn is good. The room is small, but not cramped, just functional. I can very well imagine staying here again on my next trip to Düsseldorf! Thank you very much. You can check in online on site at a machine or via WhatsApp. I did it via WhatsApp and found it quick and user-friendly. If there are any problems, the phone number is everywhere.
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Anonymous User
Business Single Room
Checked in Apr 2024
Business travelers
9 Reviews
3.0/5
Posted on Apr 19, 2024
There is no front desk and no English. With the friendly help of a German-speaking guest, I called the back office to get the door lock code. The result was good but the process was tortuous.
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Anonymous User
Basic Single Room
Checked in May 2024
Business travelers
65 Reviews
4.5/5
Great
Posted on Jun 18, 2024
乾淨 一個人住非常方便 沒人打攪 安靜 樓下有個中餐館和加油站超市 基本需要點啥都能買到 但是辦入住非常的不方便!!!無人機器上自己輸入訊息 最後用密碼進房間的 需要點耐心
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Guy L
Checked in Apr 2024
Business travelers
1.0/5
Posted on Apr 30, 2024
no reception. only card payment available room was selected on soundisolation. from 4:30h every 5 minutes a metro and train past and the noises were inside the room. mind you: the window was closed! filed a complain. response of hotel: than you should sleep with your window closed. never had such a unfriendly reply. just another hotel to avoid if you value your sleep. you can't say: we did not know
Response from Property: Dear Guy1891, thank you for taking the time to share your feedback. At McDreams, we put a lot of care and effort into making sure all our guests get a perfect night's sleep. We are very sorry that your sleep was disturbed due to rail traffic noise. To make your stay as enjoyable and relaxing as possible, we have installed soundproof windows and doors in every room. While we can't do much about the city noise, our guests in turn benefit from an excellent location. We hope that we get the chance to welcome you again another time. Gorgeous greetings Ella Guest Relations Agent
Archer_011
Checked in Mar 2024
Solo travelers
4.0/5
Very Good
Posted on Mar 10, 2024
Nice central hotel with good transport links close by. It can be a little noisy with the train running at the back, the road out the front, and rude customers slamming doors but on the whole this did not really distract from the stay. There is also parking if you bring your own car. Good hot shower and a very comfortable bed but as this place allows animals I had the unpleasant experience of finding two fleas in the bed, perhaps it might be good to fumigate every now and then. The room was also hot in summer but a fan can be provided which solved the problem. There is no reception and its all self check in, everyone had issues using the door code to the room but once you got it worked out it was ok. You can contact reception by phone or email. There is a nice cafe under the hotel but it is a bit expensive. And there is a service station next door that sells snacks and drinks including alcohol. Only a couple of English speaking tv channels but that is standard for Germany. This hotel fitted the bill for my stay at a reasonable price, I would return.
Response from Property: Dear Anja, Thank you for taking the time to share your feedback with us. We would like to thank you very much for the tip and apologize for the inconvenience caused. We acted on your tip immediately and contacted a pest controller to check the situation. We have ordered a chemical treatment of the room as a precautionary measure and the room will now be thoroughly treated in a 4-week process. An infestation can then be ruled out 100%. As you can see, we as a hotel react very seriously to such information and it is always our aim to provide our customers with a flawless hotel room. Incidentally, he has attested to the impeccable work of our housekeeping team. We are available for you by phone around the clock and would have been very happy to rebook you directly into another room. We would be delighted if you would give us a second chance. Gorgeous greetings Ella Guest Relations Agent
Katla
Checked in Jan 2024
Other
4.0/5
Very Good
Posted on Jan 11, 2024
Stayed there one night, the self check in was nice, nice to have free parking, quiet area and the facilities were nice. Only thing was that the sheets looked a bit dirty in one place. Probably a stain that was stuck, but was kinda unappealing. Also the drapes were kinda weird, didn’t cover all the window but it had a thing you could put down to make the room darker
Joe
Checked in Mar 2024
Friends
4.0/5
Very Good
Posted on Mar 18, 2024
Good place, very clean and easily accessible to transport and shops.
Alain
Checked in Feb 2024
Other
3.0/5
Posted on Feb 6, 2024
There was no hot water in the shower. And there was no parking available
Verified traveler
Checked in Sep 2023
Other
4.0/5
Very Good
Posted on Sep 23, 2023
Hotel was pretty decent. Easy checkin experience. Room was very warm. Almost as if the heat was on.
Guest User
Checked in Sep 2023
Solo travelers
0 Reviews
5.0/5
Outstanding
Posted on Sep 16, 2023
The price for a non-sharing room is excellent; elsewhere, it would typically be the cost of a shared room. The room and toilet were very clean and provided with soap and towels. The only issue I encountered was difficulty opening the door with the pin passcode. I had to ask someone who passed by, another guest staying in a different room, to assist me in opening my room door.
Response from Property: Dear Dira, thank you for your excellent review. We are happy to hear that we were able to meet your expectations. We hope to see you back soon! Gorgeous greetings Ella Guest Relations Agent
Guest User
Checked in Apr 2022
Other
0 Reviews
4.0/5
Very Good
Posted on Apr 3, 2022
We stayed here to visit the 'Final Fantasy - Distant Worlds' concert at the Mitsubishi Electric Halle, which is close to the hotel (about a 15 minute walk) and made it the ideal choice to stay. There's plenty of parking space (underneath the hotel), and there's public transport nearby (Tram 705) that leads directly to the city center. (about a 15-20 minutes ride) We found out that you can buy tickets on the tram itself at a ticket-machine and decided to buy 48-hours free-traveling tickets, which had a nice reduction in price if bought for multiple travelers. The hotel itself is a budget hotel with limited staff and doesn't have its own restaurant (so no option for an included breakfast), but there are two restaurants in the same building that can facilitate breakfast, lunch and dinner. I had a very decent lunch at the cloud-kitchen myself. The other restaurant is an all-you-can-eat&drink, which we enjoyed as well. The rooms of the hotel are small, decent and clean. All the usual facilities were there (an okay shower, toilet, TV, hairdryer, etc.) but don't expect too much luxury. I was pleasantly surprised however, that the window possessed a roll-down-shutter system. I like my room dark at night ;) Also, checking out it easy. You simply don't have to. ;) The doors do unlock after the checkout time however, so that the cleaners can do their job. The personal code to unlock your door will become invalid after that time. The only real drawback to this hotel is that it doesn't have air-conditioning in its rooms (it does have a radiator). We were here in March, so no issues there, but I can imagine the rooms can become really hot during summer. All-in-all the place definitely offers great value for its price/night, and would definitely stay here again if there's another concert to our liking! =)
Response from Property: Dear xandrianan, thank you for your great review. We are happy to hear that we were able to meet your expectations. We hope to see you back soon for the next concert! Gorgeous greetings Ella Guest Relations Agent
Guest User
Checked in Aug 2022
Other
0 Reviews
2.0/5
Posted on Aug 29, 2022
The online check-in is a bit problematic because it is not clearly explained, so you may need some time to get used to it. However, the main problems are: - Noise. - Lack of air conditioning. Meaning: You are going to be well roasted in summer, and frozen to dead in winter. Sure it is cheap, and there is free underground parking provided, but that´s about all that is good with it.
Response from Property: Dear viniandmarco, we really appreciate you taking the time to share your experience with us. Please accept our sincere apologies for the inconvenience caused. We rely on ventilation and blackout systems to keep the rooms cool. As we want to prevent the earth from heating up even more, we avoid environmentally harmful air conditioning. With your help, we can keep the carbon footprint as small as possible. We hope to host you again soon! Gorgeous greetings Ella Guest Relations Agent
Ahmed
Checked in Jul 2022
Other
2.0/5
Posted on Jul 13, 2022
Thanks God ,i only stay one night not more!! bad location,no air conditioning,uncomfortable bed and pillows,no reception to talk to.i reach on 13:00 but they not give me the room until 14:30.not deserve more than 4/10
Guest User
Checked in Jun 2022
Friends
0 Reviews
3.0/5
Posted on Jun 14, 2022
Not a fan of online check-in. I prefer dealing with real people not a telephone agent. Restaurant on site closes at 4pm so not that useful. Located next to (noisey) busy railway on one sie with trains every minute and a busy road with trams on the other. To cap this off there is a petrol station 20m from the hotel door - so bring your ear plugs! No aircon either, so window had to be open.
Response from Property: Dear scotsman57, thank you for taking the time to share your feedback. At McDreams, we put a lot of care and effort into making sure all our guests get a perfect night's sleep. We are very sorry that your sleep was disturbed due to road/rail traffic noise. To make your stay as enjoyable and relaxing as possible, we have installed soundproof windows and doors in every room. While we can't do much about the city noise, our guests in turn benefit from an excellent location. We hope that we get the chance to welcome you again another time. Gorgeous greetings Ella Guest Relations Agent