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Wyndham Grand Plaza Royale Hot Springs Fenghuang Guest Reviews
4.8/5
Amazing
1130 Reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we employ scientific calculations that take into account the credibility of the reviews and the recency of the guest's experience to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All Reviews(1130)
Positive reviews(1118)
Reviews with photos/video(396)
Relaxing hot springs(143)
Friendly front desk staff(131)
Delicious breakfast(120)
Perfect for kids(63)
Offers pick-up/drop-offs(46)
Delicious buffet(32)
Luxurious(26)
Has an infinity pool(14)
Negative reviews(12)
Guest User
Checked in Apr 2024
Friends
5 Reviews
4.7
/5
Amazing
Posted on Apr 27, 2024
早餐很好,屋內很乾凈,就是衞生間不怎麼隔音,酒店導遊騰芳特別好,耐心有責任心
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Guest User
Checked in Apr 2024
Family
5 Reviews
5.0
/5
Outstanding
Posted on Apr 25, 2024
環境非常好~
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Guest User
Hot Spring Room (Double bed)
Checked in Apr 2024
Friends
29 Reviews
5.0
/5
Outstanding
Posted on Apr 24, 2024
表揚酒店服務,尤其是褚備非常好,感謝
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Guest User
Checked in Apr 2024
Friends
2 Reviews
5.0
/5
Outstanding
Posted on Apr 23, 2024
房間清爽,服務貼心,房間價格合適,建議去古鎮旅遊去住這個酒店
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Anonymous User
Checked in Apr 2024
Other
5 Reviews
3.0
/5
Posted on Apr 23, 2024
整體感覺一般,服務一般!前台態度也一般
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Guest User
Checked in Apr 2024
Friends
4 Reviews
5.0
/5
Outstanding
Posted on Apr 22, 2024
Facilities: Gym, hot spring pool
Environment: Very clean and well landscaped, making people feel relaxed
Service: Hotel staff are very polite, and the butler helps plan the route
This time I came to Fenghuang with my friends and chose the Wyndham Hotel. The breakfast was delicious and varied. I also went to their countryside for a while at noon and watched the bonfire party at night. The night view was very beautiful. I was very happy on this trip. I will recommend it to my friends next time. It is a place I want to come again.
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Guest User
Checked in Apr 2024
Business travelers
3 Reviews
5.0
/5
Outstanding
Posted on Apr 28, 2024
非常的不錯
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Shenheping
Checked in Apr 2024
Business travelers
19 Reviews
5.0
/5
Outstanding
Posted on Apr 23, 2024
設計用心、設施一流、服務熱情,特別感謝Bruce的幫助。謝謝謝謝
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Li-xi
Standard Kingbed Room With Hot Spring
Checked in Apr 2024
Couples
21 Reviews
5.0
/5
Outstanding
Posted on Apr 22, 2024
環境優美,温泉水質優良
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Guest User
Family Suite
Checked in Apr 2024
Family
9 Reviews
4.7
/5
Amazing
Posted on Apr 21, 2024
酒店非常新,也很乾凈衞生。尤其家庭房非常適合家庭出遊。如果酒店能提供古城和酒店的接駁車就更好了。
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Aprilblossoms
Checked in Apr 2024
Couples
5 Reviews
4.7
/5
Amazing
Posted on Apr 21, 2024
Great staff, friendly but professional. Especially thanks to those young ladies in Mao's costumes. They provided valuable information about how to make the most out of our time in Fenghuang Ancient Town, including the best time to see the night-time activities, and where to eat. One the the lady walked us to the stairs/walkway so we can walk to the Town. Before she turned back, she advised us to take a taxi to the hotel due to the walkway will to too dark to walk and unsafe. The room is big with an electric kettle but no tea bag or coffee provided. The breakfast buffet had variety with both Chinese and Western foods.
Response from Property: Dear friends,your appreciation and like, is the greatest encouragement to us, I wish you a happy life, and welcome back to play~
Am very satisfied with the services provided by the hotel. The room is spacious, clean and equipped with everything needed for a comfortable stay.
Response from Property: Dear friends,your appreciation and like, is the greatest encouragement to us, I wish you a happy life, and welcome back to play~