NH Iquique Costa

NH Iquique Costa Reviews

NH Iquique Costa

Av. Arturo Prat Chacón 3939, Iquique, ChileView Hotel Details
NH Iquique Costa
NH Iquique CostaNH Iquique CostaNH Iquique Costa
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1 night

NH Iquique Costa Guest Reviews

3.9/5
Good
47 Reviews
Verified reviews
Location3.9
Amenities4.0
Service4.0
Cleanliness4.0
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All Reviews(47)
Positive reviews(38)
Negative reviews(9)
Guest User
Standard Room with View
Checked in Dec 2021
Couples
1 Reviews
4.5/5
Great
Posted on Jan 7, 2022
When we arrived we were told that Trip's reservation was for 2 single beds. When we told them that it was our honeymoon, they not only assigned us a room with a double bed but also with a view of the sea. They always looked after us very well, in a welcoming way. Exquisite food. The only problem is the location, since you have to take an Uber or similar because it is a bit dangerous to walk out (not much of a path). Everything else very good.
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angela
Checked in Feb 2024
Other
5.0/5
Outstanding
Posted on Feb 7, 2024
We had a late night checkin and early departure, but the room was cool, clean, and comfortable. The breakfast buffet was delicious and had variety. Staff was nice and parking was secure & close.
Jorge
Checked in Jan 2024
Other
5.0/5
Outstanding
Posted on Jan 11, 2024
I liked the pool the food and the people always trying to help in this hotel. The view was spectacular.
Guest User
Checked in Aug 2023
Other
0 Reviews
4.0/5
Very Good
Posted on Aug 1, 2023
With a waterfront location somewhat secluded from central Iquique, stays at this property are quiet and relaxing. The atmosphere inside is dated, but I observed cleanliness throughout the building. The staff at reception and the restaurant (open for breakfast, lunch, and dinner (breakfast available free with certain room rates)) were professional and friendly, perhaps not the American-style outgoing type but still kind and helpful. I was able to pay a reasonable fee to upgrade to a room facing the water, which I was very content about; my king room was clean, spacious, and super quiet. Renovations would be the next step to making the rooms even better, though. I would return to the NH Costa if I’m in Iquique again! And for my very first experience in an NH hotel, my interest in the brand is piqued!
Response from Property: Dear Ben, We appreciate your visit to our hotel, we appreciate your comments about your experience during your stay. We love that you enjoy our room and sea views. We hope to have your choice again when you travel to our city again. Receive a cordial greeting! Veronica Alvarado
jon
Checked in Nov 2021
Business travelers
1.0/5
Posted on Nov 29, 2021
I paid almost $250 a night and expected a property that merited that price. This property merited a price of less than $100 per night. It is not well located, no restaurants close by, etc. I would give it a 3 star rating at best.
Guest User
Checked in Sep 2021
Other
0 Reviews
2.0/5
Posted on Sep 5, 2021
I booked this hotel for my honeymoon 2 weeks in advance thinking I had made the right choice; clearly I was wrong. I will start with the good stuff: the room was clean. Now the bad: Our room had the shower door broken, so water would flood the bathroom. We booked a sea view room, which was more expensive, but the window was dirty from the inside and outside. The A/C was busted and I complained the moment I got in, but no one came to fix it or apologized. The bar had no decent drinks aside from standard Stoli and a standard Beefeater. No tonic water, which is a no-no. I asked them to go and buy and they said they had "procedures to follow" and couldn't. Overall the hotel was very dirty in places that could have clearly been well cleaned with ease (like the elevator which had sticky glue and dust). I went to the front desk and expressed all this, and I still got no one to fix the A/C, buy tonic water or give me any kind of apology or compensation, not even a late checkout on Sunday because our flight was at 7 PM and it was our honeymoon and I bought the whole trip as a package at a travel agent (Viajes Falabella). Stay away from this place.
S7178PKfelipef
Checked in Apr 2024
Business travelers
5.0/5
Outstanding
Posted on Apr 7, 2024
Me encanto el Hotel Muy bueno el servicio prestado me voy bien conforme y obio para otro viaje vuelvo sin pensarlo. muy grato el personal especialmente a la señora marta pinto que nos atendió super bien y preocupada. Una vista espectacular al mar, piscina excelente .
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Guest User
Checked in Apr 2024
Other
0 Reviews
5.0/5
Outstanding
Posted on Apr 1, 2024
Un agradecimiento a la señora Marta Pinto y Nancy Guisado por su gran labor, excelente disposición y trato con la gente su amabilidad y simpatía alegraban nuestros desayunos y cenas. Fue un agrado compartir con este excelente personal. <3
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Jessbenitez
Checked in Mar 2024
Business travelers
4.0/5
Very Good
Posted on Mar 18, 2024
Viaje de trabajo, espacios adecuados para reuniones, bonita vista de las habitaciones, limpieza e higiene, excelente desayuno. No me gustó que algunas habitaciones se unen por una puerta y no preguntan antes.
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Karina M
Checked in Mar 2024
Business travelers
5.0/5
Outstanding
Posted on Mar 15, 2024
Destacó la amabilidad de Marta en el desayuno recibido. Felicitaciones a la variedad de productos tanto en el desayuno como en la cena, para pasajeros como yo que no como tanta carne y masas variedad de pescados ensaladas y platos veganos Lo mismo para el desayuno, leche sin lactosa, huevo duro y más que todo el detalle de presentación. Muchas felicidades
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Guest User
Checked in Feb 2024
Family
0 Reviews
1.0/5
Posted on Feb 26, 2024
Entrar al baño y qe caiga agua por lampara de iluminacion en todo el cuerpo y sin saber qe tipo de agua es es desagradable no se lo doy a nadien y llamar y llamar a resepcion y no contestar tube qe salir todo mojado a aviasrle a personal de aseo y mas encima adaba con mi hija menor de edad asi no le ubiese pasado a ella o nos uviesemos electricutado 😡
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Armando
Checked in Feb 2024
Other
3.0/5
Posted on Feb 19, 2024
Lamentablemente, tuvimos una experiencia desagradable, cuando retornamos al Hotel el sábado a las 02AM tenían cerrados los Accesos, (portón), esperando casi 40 minutos para que nos abrieran , mas de 15 llamados sin contestar y mi sobrina que se sentía mal de salud, ni siquiera un timbre en la portería, desastroso, lo demás ningún problema, Realizo esta sugercia para que puedan tomar en cuenta.
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Guest User
Checked in Feb 2024
Family
0 Reviews
5.0/5
Outstanding
Posted on Feb 13, 2024
Excelente el hotel para venir en familia. Muy buena la atención en el restaurant, especialmente de Marta, muy preocupada. La limpieza e higiene de los baños y de las habitaciones son excelentes. El desayuno muy bueno y variado, siempre reponen todo. La piscina y áreas comunes extraordinarias.
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Guest User
Checked in Feb 2024
Other
0 Reviews
5.0/5
Outstanding
Posted on Feb 13, 2024
Muy recomendable execelente atención, vista piscina comida La Atención especialmente grata Para volver en unas próximas vacaciones o un fin de semana perfecto en familia o en pareja. Disfrutamos la estadía de principio a fin. La vista espectacular
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Guest User
Checked in Feb 2024
Other
0 Reviews
4.0/5
Very Good
Posted on Feb 10, 2024
Agradecer la amable atención de cada una de las personas que laboran en el hotel. En especial de la señora Marta Pinto y la señora Nancy Guisados quienes siempre atienden con buena disposición y una sonrisa haciendo del desayuno un momento muy agradable. Sin embargo, No puedo dejar de exponer que los faeneros que llegan a hospedarse, dan un muy mal aspecto al lugar, sus mochilas diseminadas por el hall de entrada, los gritos destemplados en las áreas comunes
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