Guest User
August 3, 2024
Overall good stay, stunning property, porters very polite, good food. Booking process was easy, booked and paid by card direct online...but everything after was disastrous...I phoned the day before with a couple of questions and no one could find my booking, not even the person who made it, they re-booked it. Then arrived and again the booking was an issue, had to wait around for an hour in reception for them to figure it out and was asked for proof of payment twice by 2 different people