8/3 Moo4, Had Sai Khao (White Sand Beach, Ko Chang Subdistrict, Trat Province, 23170, ThailandSee Hotel Details
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1 night
Guest Reviews
7.1/10
87 Reviews
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Verified reviews
Location8.5
Amenities7.2
Service6.5
Cleanliness6.2
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All reviews(87)
Positive reviews(20)
Reviews with photos/video(11)
Great location(10)
Awesome stay(9)
Nice sea view(6)
Friendly staff(6)
Negative reviews(12)
Guest User
Deluxe Twin Room with Poolside Non smoking
Stay Date Oct 2024
Family
2 Reviews
5.5/10
Posted on Nov 24, 2024
Booked two rooms at this hotel due to location, twin rooms and parking. On arrival no real parking for a car if you want easy in and out...near impossible so parked on the main street, a walk away especially for elderly parents. Advised on arrival that had no downstairs room for parents and NO twin rooms!!! Staff Advised that they only "work" there... don't know what that translates to when they could not solve any of the problems. Advised that parents could move to a room downstairs the next day but when asked to do so was informed no don't have.
Advised that rooms are not serviced daily.
Good location, when the tide is out, and the hotel was pleasant enough but would not recommend this hotel.
Jayne
Deluxe Double Room with Balcony Non smoking
Stay Date Feb 2024
Couples
2 Reviews
4.0/10
Posted on Mar 9, 2024
In our view this place should not be presented as a hotel - it is more akin to a bad hostel.
All shots in Viator are MANY years out of date and the resort is now desperately in need of care and attention.
It’s location - right on the beach - IS it’s USP , but they are shamefully playing on that!
Clearly there has been no investment in the facilities for a long time and they are now tired, botched together in places and downright dirty.
We paid around £100 for 2 nights and have been seriously taken for a ride at that price. In my view this hotel needs investigating and taking down from this site
Our room was poolside with single curtains - no voile / net type curtains for modesty.
One central light switch, no bedside lights, only one cabinet, grubby & battered ‘panelling’ in lieu of headboard and only 1 pillow each.
Air-con was good but noisy but overnight we awoke to condensation on patio windows
The bathroom… where to begin .. at least the shower was hot BUT the shower drained to a hole in the ground, all shower fittings encrusted with scale an grime. The window as rotten, ill fitting and plain mouldy! Felt like you were in a shack not a hotel bathroom.
In 2 days we saw no cleaning of facilities or our room.
Beer at the bar / cafe is expensive and food uninspiring. We ate all our meals elsewhere.
I was frustrated that we paid upfront for this place as otherwise we would have left immediately.
Please don’t make the same mistake as we did!
6/19
Guest User
Superior Double Room Non-Smoking
Stay Date Oct 2024
Solo travelers
19 Reviews
9.0/10
Great
Posted on Nov 30, 2024
Nice beach front resort. Right on the beach at White sands. Near all shops and bars
François
Standard Room (No Window)
Stay Date Mar 2024
Solo travelers
23 Reviews
10.0/10
Outstanding
Posted on Apr 20, 2024
Perfect service. Really good location. Beautiful scenery at the bar.
AmySprinkles
Deluxe Double Room with Poolside Non smoking
Stay Date Dec 2023
Couples
26 Reviews
10.0/10
Outstanding
Posted on Jan 27, 2024
Amazing staff who did all they could to correct any issues. Nice clean room with fridge and kettle etc. Housekeeping were fantastic. Great beachfront location, nice pool, nice restaurant and comfort bed in the heart of town but not loud at night at all, ideal for those wanting to be in town but not party too hard
Marck Burgers
Family Cottage Room
Stay Date Dec 2024
Couples
1 Reviews
10.0/10
Outstanding
Posted on Jan 31, 2025
Good located hotel.
Friendly and helpful staff.
Antohe
Superior Double Room Non-Smoking
Stay Date Dec 2023
Family
5 Reviews
7.5/10
Posted on Jan 25, 2024
If they will clean the room..will be ok. The Room asks for little bit refreshment but all in all was ok
Munna786
Deluxe Double Room with Balcony Non smoking
Stay Date Nov 2024
Other
1 Reviews
10.0/10
Outstanding
Posted on Jan 4, 2025
Excellent stay
JBandTeej
Deluxe Room with Garden View
Stay Date Nov 2022
Couples
13 Reviews
9.0/10
Great
Posted on Dec 18, 2022
Amazing beach front location, rooms have a rustic charm, Bo and the staff and very helpful and super friendly.
Guest User
Standard Room (No Window)
Stay Date Sep 2024
Booked for others
9 Reviews
10.0/10
Outstanding
Posted on Oct 8, 2024
Brilliant
Guest User
Superior Double Room Non-Smoking
Stay Date Jan 2024
Travel with friends
19 Reviews
10.0/10
Outstanding
Posted on Mar 8, 2024
Fantastic place!!!
Guest User
Family Room
Stay Date Dec 2022
Family
10 Reviews
6.0/10
Posted on Jan 23, 2023
Location is fantastic, restaurant prices also good.
Guest User
Deluxe Double Room with Poolside Non smoking
Stay Date Feb 2025
Couples
9 Reviews
8.0/10
Very Good
Posted on Mar 19, 2025
Not a bad hotel for the money.
Good location, but small pool.
Nice prices in the hotel restaurant
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Александра
Deluxe Double Room with Poolside Non smoking
Stay Date Dec 2024
Couples
1 Reviews
8.0/10
Very Good
Posted on Jan 22, 2025
The hotel is quite simple, but very cozy, right on the beach, the staff is responsive. Everything you need for a vacation is there - a gorgeous beach a minute's walk from the room, cafes, shops, a night market, makashnitsy, 7/11 nearby, everything is within walking distance (five minutes on foot). Breakfasts are the same every day - but quite pleasant - scrambled eggs, fried eggs, jam, sausages, ham, fried rice, some kind of soup, dry breakfast, milk, pancakes, chocolate topping, honey, jam, butter, toast, tea, coffee, pineapple and watermelon from fruits. There was not enough furniture in the room, we asked for two chairs. Cleaning in the rooms on request, water every day, there was no hair dryer - we asked at the reception - they gave it. Beach towels were taken every day at the reception - they gave as many as needed. Sun loungers on the beach and chairs were comfortable. The room is very simple, but clean, a huge bed, a tabletop, cups and a kettle, a refrigerator. For those who go overseas - a great place. There are also many cafes on the beach, a fire show is held nearby (it's a five-minute walk). The beach is clean, gently sloping. The sunsets are amazing!
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Guest User
Deluxe Twin Room with Poolside Non smoking
Stay Date Feb 2025
Travel with friends
1 Reviews
5.0/10
Posted on Mar 11, 2025
We had booked a deluxe twin room with breakfast included, but it had not been booked and it took a while to check in.
Breakfast started at 7:30AM, so we couldn't eat it on the morning of our snorkeling tour.
It wasn't a buffet, and we were given the choice of American breakfast, porridge, or Chang breakfast, which was quite disappointing.
At ¥9,500 per night, it wasn't good value for money.
Overall, my impression is that accommodation on Koh Chang is expensive.