Comfort Inn & Suites Lexington Park Reviews

Room was in very poor shape - walked in on ripped carpeting, dirty walls and ceiling was covered with spots. Lamps and outlets did not work - had to go to front desk and request one that we could use to recharge our phones. Even the nightstand clock kept making strange noises at various intervals so we unplugged it. The bathroom had been re-done and was in good shape but the condition of the actual room and furnishings (- dark wooden desk sagged in the middle) was horrible. First morning at breakfast at 7:10 -no staff around!!! no coffee or refill carafes, no waffle batter, no milk, no food in one of chaffing dishes and only a scoop of scrambled eggs. Very few and limited pastries and only bananas and apples. Finally went to front desk and called out for staff to talk - guy came and said he was off at 7:00 but no one else had shown up for breakfast or front desk duty. He gets breakfast started at 6:30 but that is the end of his responsibility: I asked to speak to manager and was told manager does not work on weekends: I asked for other staff to talk to and he said that he was the ONLY staff member on site and was just waiting to go home and that he could not help me. We had cold pre-packaged individual coffee cake and the remaining scoop of scrambled eggs. Other guests came in and helped themselves to access to the “staff only” area in order to get a gallon of milk so they could pour it over their cold boxed cereal. This is totally inexcusable and probably not legal.

The hotel needs a good deep cleaning. The door didn’t work to the outside the entire time, the ice machine was broken , breakfast options were just ok. They also need more staff. Beds are fine,

⭐️⭐️⭐️...Very basic hotel. Front desk staff was not at desk on arrival or check out so we had to wait for them to appear. Hotel is full of pink sticky notes denoting areas that need repairs & they were everywhere. Obvious bodily fluid stain on pull-out couch mattress. Included breakfast is underwhelming. If you're looking for a quick, basic place to lay your head as you pass through the area, this will work.

Nice clean hotel, spacious room, in a great location. Fantastic breakfast layout, ample parking. Recommended

No hot water in shower. Shower head did not work. Towels not clean. TV remote did not work. TV not functional. Juice dispenser in dining room does not work. Other than above grear

Much improved since my last stay! Upgraded tvs and some cosmetic repairs completed. The shower takes a little long to get hot. Side door not working. Staff is awesome and accommodating. Much improved!

Carpets throughout the hotel were very stained. As was the recliner in our room. From the location of the stain, it looked like dirty hair impression. We chose not to use the chair. First night we couldn't sleep because it was so hot. Turning on the a/c caused a noise like it was freezing up. Something was wrong with the alarm clock. It made a constant buzzing noise and had to be unplugged. Still using single serve plastics. Internet was very poor. Couldn't work. Coffee in the room was horrible.

Reasonably priced and close to the base. Rooms were clean and good sized. Free breakfast was OK. The scrambled eggs were awful.

Staff friendly and overall quaint option for quick overnight trip

Property itself clean enough. Shower had good water pressure. However TV was not working at all. Well we did late check in and only stay 1 night so not huge issue but still inconvenient.

On entering the room there was a weird odor, not a fresh one. Went to breakfast at 9:00, almost none of the gadgets worked (including the toaster!!!). They ran out of orange juice at 9:00! It’s safe to say I will not be returning to this hotel. Definitely NOT worth the money I paid. No thank you!

Stayed 2 days for world cup. Good location, clean and good breakfast.

The front desk staff was courteous and helpful. Problems with TV and phones in room were not able to be resolved and general management has not responded to phone calls or email regarding reparations. Otherwise, a nice hotel, but the general manager's lack of response leaves a sour taste.

There was a weird sound coming from the pipes that lasted until morning, kept me and my mom up the entire night. It also smelled old and dirty in the hallways and elevators.