Hotels near The Spa at Yellow Creek, Montrose-Ghent

I was overall satisfied with the hotel room. The ice was very hard and there was no inconvenience in using the hotel room.

So far its been nice

Very good! The room is large and the facilities are very new and should be newly renovated soon. There is a refrigerator, microwave, coffee maker in the room, and everything else is available. The bed is large and the bed is very loose for two people. Breakfast is also very good, a variety.

Excellent Experience! Wonderful added touches to a typical hotel breakfast!

This particular Wyndham hotel is a dumpster. The room was filthy, carpets were sticky and stained, furniture had either sticky spills or ruined finish, bathroom had minimal toilet paper, and WE FOUND A WOMAN's nylon stocking in between the sheets when we woke up in the morning, and it was NOT anything we wore or brought!!! We tried calling ”Harry” the following day, but were told he'd ”just left”. I have retained a series of photos. Further, when we were departing the property, we found tied of baggies just outside the side doors that appeared to be the kind someone would have drugs like cocaine or **** in them. We were unable to inspect the room on arrival because we had arrived in town for a wedding and all we did was make a quick change of clothes before hurrying off to the event. It was somewhat late when we returned and discovered most of the problems and we opted to just sleep and leave asap the next morning. BTW, both beds were SAGGY and uncomfortable (Rm 117) and the ”complimentary breakfast”...a joke or insult. We're not sure which...

Checked in on August 7 which was a great experience. I was early since I had an afternoon event to attend but they did have a room (215) available-but across from the ice machine and elevator.. Although I was eligible for a suite they only had a King room available. Ok, only one night. The King rooms have two TV's, one across from the bed and the other across from the sitting area. The TV across from the sitting area would not work despite my trying everything. I went down to the desk and they agreed to give me a $30 discount. OK, just one night. Upon my return later the room directly across the hall had their TV so loud you could hear at up and done the hallway. I reported it, the hotel staff member came up and found them not in the room so she could do nothing about it. That continued about an hour-and-a-half. Very rude and disrespectable guests. The bed was comfortable and generally the room was fairly clean, but... hairs in the bathroom and the shower floor was in bad shape with cracks, areas that should he'd been caulked/sealed had huge gaps and some mold and mildew. I also found mold and mildew near the room's HCAV unit. Breakfast, if you would like to be liberal and call it that was a complete joke. Nothing really hot, about everything prepackaged and not real healthy. They did have a waffle maker that I used but again, despite the maker's signal that the waffle was cooked, it was not and a mess to clean up. There were no coffee cups and lids. Sitting in the lounge area were two young women who I first thought were hotel guests - but no. They were supposed to be working at the front desk. They were having a great time on their phones, joking and carrying on. Once I realized that they actually worked there I requested that the obtain some cups and lids, which they later did. After a very disappointing ”breakfast?” I checked out, walked by the front desk and found those two ”front desk ” staff were still in the lounge area playing with their phones, laughing and still carrying on paying no attention to me leaving - no acknowledgement or ”Have. nice day!” (I was already checked out on-line) so I only needed to drop off my keys. God forbid that I would have had to disrupt their fun. That prior evening a couple was trying to check in-they made their reservations with a third-party, like Expedia. There was a mix up with the date and they were told that there was no rooms available. Frustrated they left. I learned that they had about an entire page full of uncleaned rooms. For that day, a Sunday, they only cleaned rooms for reservations made fo the day. Landscaping was fine although some trash littered the parking area and yard. Bottom line, management and some unprofessional staff need to be dismissed and find some experienced professional, caring managers and staff. The breakfast needs a huge improvement. There is a Waffle House close if you do still decide to stay here and would like a decent breakfast. I hop

I stayed at this hotel for several days before the pandemic and enjoyed it; I thought it was good value for the money. But this last stay was disappointing. I had problems with the noisiness of the air conditioner and the cleanliness. When I first arrived in the room and took off my shoes I noticed a lot of long hair on the floor by the desk. The longest hair on my head is about 1/2 inch so it wasn't mine. It seems that this should have been easily picked up if the floor had been throughly vacuumed and made me wonder what else was there that I wasn't seeing. The air conditioner in the room made a rattling noise that woke me up all night long on my first night. I eventually examined it to see if I could find and stop the irritating noise. I found that the device has air filters and the whole front easily lifts off to clean the radiator. I don't think either has ever been cleaned because they were totally disgusting. They kind of made me gag when I saw them. The attached pictures don't adequately capture the grossness. I know the pandemic has made business hard for hotels, but it seems that exactly in these times deep thoroughly cleaning of carpets and air filters should be imperative.

THIS IS A TRUE WARNING. LOOK AT THE PICTURES. I was in town for a wedding Friday-Monday, 9/23-26/2022. Typically upon check-in, I thoroughly check my room #221. However, due to rehearsals, family meetings & greets, etc, I just checked-in and commenced with the wedding schedule. Due to the fact that I've been in hotel mgmt for over 10 years, I am always considerate of the housekeeping department. In turn, Mon 9/26/22 after showering, I removed all of the linen and made sure all dirty laundry is in a pile. Upon pulling the linen from the beds, I was disgusted and appalled. I immediately called to the front desk and requested for mgmt to come to my room, it was approximately 730amish. The desk agent informed me that there wasn't a MOD on property but as soon as the GM arrived she would inform him of my request. I went to the desk 2xs, the 1st time I showed my pics and video to the agent and she was very apologetic. While standing there the GM Steve Patris walked in. I introduced myself and told him I would come back once he was settled in. I came back down around 10:30-10:45ish. I begin to explain to Steve how I felt and I allowed him to review the pictures & video footage. He apologized and said he would give me points. I informed him that I wasn't a Marriott member, in turn I prefer to get 1 night stay refunded. He stated he couldn't do that and thar he would give me 50% refund of 1 night stay. I informed him that, that wasn't suffice. I then asked him to put himself in my shoes and inquired what would he want. He didn't answer the question. I again reiterated that 50% wasn't suffice and I preferred a 1 night stay refund of $119+ tax. He said he couldn't do that because he needed to analyze the situation. I said well I requested for you to come to my room. I then said we can go now. He didn't move. I then informed him that facts don't lie. The room was despicable. So I inquired again, as a GM you're telling me that you, as the GENERAL MANAGER of the hotel can't refund me a 1 night stay. He said no. I then asked for his boss information. He then passed me a sticky note that he had ALREADY written Marriott's customer service number on. I was like wow, so you were prepared not to help me. After going back and forth with each other for another 5 minutes, I just ended the conversation and he said have a good day ma'am.

The hotel is very nice, the room is large, there is a simple kitchen, there are plates and dishes, but we don't have to burn things ourselves. There is McDonald's near the hotel, FRIDAY, you can go out to eat. It is also very convenient to refuel nearby. Breakfast is in the lobby, but it's simple, but you can make your own waffles. Coffee and water are served all day in the hotel lobby, very good. There are laundry, laundry and drying each USD0.75, laundry room in the gym, brush the door card can go in.