Reviews of Hotel Massena

Located in a bustling area, surrounded by numerous shops and restaurants. The staff speaks fluent English. The breakfast offered is plentiful and delicious. Rooms have air conditioning! The internet speed is fast. The biggest advantage is its proximity to the Louvre Museum, and it's within walking distance of the Palais Garnier, Galeries Lafayette, and Printemps department stores!

The hotel has a great location, very convenient for getting around. The room is small but cozy and clean, which made for a comfortable stay. I was especially impressed by the honesty and professionalism of the housekeeping staff—I accidentally left my diamond rings in the bathroom, and they were still safely there when I returned. Truly appreciate the trustworthy service!

Great stay ! The hotel location is amazing and the room was quite spacious with a great view

There are so many mosquitoes in the room which is not acceptable.

The location is super. We found the hotel cosy, cleaned, super central and very practical. 

Convenient to any EU’s airports

Good location

Good vocation, new room

The hotel was fantastic. Located on the main street, it was completely quiet with the windows closed. Transportation was convenient; it's not far from Printemps department store and the Orangerie. The hotel was very safe; when the receptionist saw me return in the evening, she specifically checked my room number, which gave me a great sense of security. The room wasn't large—a double bed was enough for one person—but the facilities were excellent: a small refrigerator, a safe, a kettle, and a clean bathroom. They even provided tissues. I would definitely choose this hotel again next time I'm in Paris.

Great location. Several metro lines and 24-hour buses are nearby. The room is decent value for money. However, the reception staff is incredibly unfriendly.

A very warm welcome; there's someone at reception 24/7. The bedding is very comfortable, the building is very well air-conditioned, you can hear a little traffic but it's really not a problem. Mini-fridge, TV, blackout curtains. Basic toiletries in the bathroom. Close to Place de la Madeleine and the Olympia, a perfect location.

It was very clean, and everything was great: a bathtub, kettle, and minibar. However, the walls seemed thin, as the person next door was singing the whole time, which ironically became a lullaby. The location was good, and the gentlemen were very kind. The only thing that was a little difficult was opening and closing the lock.

The room key wasn't a card key, but an old-fashioned twist key, and it seemed to require a knack to open it, which was frustrating. When I asked for instructions on how to open it, I was told it was impossible because there was only one person at the front desk. I finally managed to open it after a long time, but it was very inconvenient. Also, there weren't many electrical outlets; I would have preferred some by the bedside. There was only one in the bathroom and one in the room. The one in the room was low down near the floor, which was inconvenient when charging my phone. Another one was broken.

Thank you for your patience in dealing with my poor English.