Hotels near The Portage Hike and Bike Trail - Parking and information, Ravenna

Kent seems to have only this hotel in the city, other hotels are far away, not very convenient. All aspects of the hotel are OK, the price is slightly more expensive. It’s very convenient to go to the university in a few minutes’ walk. It’s a good choice for a visit to Kent and a temporary study abroad.

I booked this hotel through Expedia for one night. It was a great price for the one night. The room was clean and the bed was comfortable. The bathtub had no stopper. The room included a refrigerator and microwave. I saw signs for a pool and exercise room, but did not check either one out. Our big issue was this is a dog friendly hotel and one of the dogs near us would not stop barking. By 11:30pm, we were sick of the barking and not being able to sleep and notified the front desk. Luckily, the barking stopped about twenty minutes later. We had to wake up early the next day, so we didn't get much sleep, but I'm glad the front desk took care of the problem.

This hotel is less expensive than others in the area. We were on the ground floor in the back. The room was clean and in good shape. It was also quiet. Everything (hot water, microwave, refrigerator, etc.) worked well. There is a safe fee, but they will remove it if you ask. I would stay there again.

The walls are paper thin. Worst room noise I have ever experienced at a Marriott. My daughter and I could hear every word the people next door were saying! There was also highway noise and the air conditioner going off and on made a loud noise. My daughter and I stayed here two nights during her orientation weekend for Kent State. Warning if you share Marriott points with your husband. The points account is in his name, but we both have Marriott credit cards. On occasion if he is not with us the front desk will ask to speak to my husband to confirm I’m on his account. No problem, but this hotel front desk said they couldn’t speak to him and said he had to call Marriott Bonvoy main number to have me added to the reservation. He goes to call the number and they didn’t even know what he was talking about until another person got on the phone. Finally after waiting in the lobby with all our stuff at 9:30 at night they got us added to the reservation so we could check in. I literally have the same exact Marriott credit card with my name on it and the same last name. I have the Marriott app on my phone with our confirmation number. This happened to the lady that was before us too and a lady after us luckily had her husband in the car, but he was handicapped and the hotel made him go in to check in. We will be staying in the area often for at least the next 4 years, but not here!

I stayed here when I took my daughter for the admitted student tour at Kent State University. We were driving from Illinois so the location directly off route 80 was really convenient. There are also lots of conveniences nearby — Walmart directly across the street, gas station, restaurants — and about a 15 minute drive to Kent State along a very scenic route. The clerk was very friendly and I loved having a full kitchen. My daughter stayed with a friend who lives in the area so they could visit with KSU students and I went to Walmart, bought food and cooked in the room. It had everything you need and in excellent condition. They do have free breakfast in the morning including some gluten free options. There is also a very small market in the lobby with microwaveable items, snacks and drinks, including wine. There’s really not much lobby area though. I will consider staying here if I’m back in the area again.

My stay at this Hampton Inn got off to a very nice start. The young lady behind the check in desk was pleasant and efficient. A smiling face makes a huge impression on a road weary traveler. Likewise, the lady staffing the breakfast room was very nice. I’m a klutz when it comes to operating the self-serve waffle makers and she came to my rescue. Thanks for your help!! Now, for the less than positive — the single elevator is inadequate for the size of this hotel and is not conveniently located. Apparently, a lot of construction workers stay here and there was mud tracked throughout the lobby, elevator and hallways. Speaking of construction, the hotel is having a new roof installed. Fine, but don’t allow the construction crew to block off a significant part of your lot with their vehicles. Finally, my check out experience was the least acceptable part of my stay. When I approached the desk to check out on March 30, the clerk was absorbed in reading something and didn’t even raise his eye level to meet mine. He simply grunted, “What can I do for you?” Still staring at his book or newspaper or whatever it was that had his attention. It certainly wasn’t his customer.

THIS IS A TRUE WARNING. LOOK AT THE PICTURES. I was in town for a wedding Friday-Monday, 9/23-26/2022. Typically upon check-in, I thoroughly check my room #221. However, due to rehearsals, family meetings & greets, etc, I just checked-in and commenced with the wedding schedule. Due to the fact that I've been in hotel mgmt for over 10 years, I am always considerate of the housekeeping department. In turn, Mon 9/26/22 after showering, I removed all of the linen and made sure all dirty laundry is in a pile. Upon pulling the linen from the beds, I was disgusted and appalled. I immediately called to the front desk and requested for mgmt to come to my room, it was approximately 730amish. The desk agent informed me that there wasn't a MOD on property but as soon as the GM arrived she would inform him of my request. I went to the desk 2xs, the 1st time I showed my pics and video to the agent and she was very apologetic. While standing there the GM Steve Patris walked in. I introduced myself and told him I would come back once he was settled in. I came back down around 10:30-10:45ish. I begin to explain to Steve how I felt and I allowed him to review the pictures & video footage. He apologized and said he would give me points. I informed him that I wasn't a Marriott member, in turn I prefer to get 1 night stay refunded. He stated he couldn't do that and thar he would give me 50% refund of 1 night stay. I informed him that, that wasn't suffice. I then asked him to put himself in my shoes and inquired what would he want. He didn't answer the question. I again reiterated that 50% wasn't suffice and I preferred a 1 night stay refund of $119+ tax. He said he couldn't do that because he needed to analyze the situation. I said well I requested for you to come to my room. I then said we can go now. He didn't move. I then informed him that facts don't lie. The room was despicable. So I inquired again, as a GM you're telling me that you, as the GENERAL MANAGER of the hotel can't refund me a 1 night stay. He said no. I then asked for his boss information. He then passed me a sticky note that he had ALREADY written Marriott's customer service number on. I was like wow, so you were prepared not to help me. After going back and forth with each other for another 5 minutes, I just ended the conversation and he said have a good day ma'am.