The Ponce St. Augustine Hotel Reviews

My room was shoved under the stairwell even though there were plenty of rooms. i believe this is because i used a discounted site. The cleanness was fair. There was no room service during stay Hot tub was about 3/4 full not full so question cleanness. Further from town than i was lead to believe i thought it was walking distance it was a 20 minute walk one way.

The Ponce is an older hotel with plenty of charm and character, which was what I was looking for. It has been maintained and updated beautifully. The staff was very welcoming and accomodating. The room was quiet, clean, and comfortable.The bed was extremely comfortable. Amenities included pool, microwave, refrigerator, coffee maker, blow dryer, iron, ironing board, writing desk with chair, huge HD TV, and free WIFI. A guest laundry room is available. The Ponce is a 15 minute walk or short drive to the St. Augustine old historic site. Shopping, restaurants, and a salon and spa are also minutes away. The Ponce is on the water, and although the restaurant does not face the water, the view is beautiful. The hotel restaurant, the DeLeon, is a Colombian restaurant. The food was delicious and authentic! I can't wait to eat there again. I give the Ponce Hotel a rating of A+++++. I also must mention that I left a pair of diamond earrings in my room, and within an hour of checking out, Negar, the hotel desk receptionist, called me to let me know, and my earrings are being mailed to me. This honesty and going the extra mile is seldom seen today, and I was extremely impressed and grateful. Again,I rate them very highly and plan to return on my next visit.