Hotels near Volcan Nevado de Toluca, Toluca

Excellent service, very friendly staff, clean and very nice rooms, for the rest there are heating , our reservation did not include breakfast, but without thinking we would return ... recommended at 1000 %

Situated in one of the main arteries of the care and a few steps from the Toluca Gallerys (the shopping square is almost in front), this hotel is an excellent option for a weekend in Toluca, whether business or for pleasure. The city centre is 12 minutes' drive from the car and mobility is very easy from this point. The staff is very careful and although the breakfast offered is somewhat basic (fruit, cereals, yoghurt, bread, chilli and eggs with buffet-style buffet) is very good to start the day. As a point to improve, I would say that in the second floor hall near the kitchen you feel a very penetrating smell of food almost constantly, which can become annoying. The hotel is a very good hotel and is very comfortable and comfortable.

I stayed last week for 7 days in the hotel with my wife and daughter and I did lot of requests. I received from Kevin and Alejandro at reception desk the best service I have received in years. Always keen to help so polite and respectful with a smile on their faces. Big congratulations to them for their excellent service.

I travel tp Toluca for work regularly and we ALWAYS stay the Crowne Plaza Hotel. I have never had a bad nights stay there and credit that to the amazing staff. The front desk staff is always courteous and helpful, the rooms are huge and the beds are comfortable, and best of all, Mario the concierge is a gem. He is SO helpful in making sure we have a comfortable stay every time we check in and we regularly ask for him when we arrive. He has gone out of his way to accommodate us with everything from delivering utensils to our room to driving us to dinner and picking us up when we're finished. Highly recommend staying at this hotel and if you do, please tell Mario ”hi” from his favorite pilots!

Excellent service for all staff, quite good breakfast and incredible rooftop hostel, definitely a good place for guest****.

Excellent location, The very comfortable beds, large parking, the hairdryer in both rooms and in the food area very well, with facilities in the bathroom, ideal for stay, the only thing you need is hairdryer in the bathrooms, And I'm not sure.

The stay at the hotel was a pleasant and pleasant experience. The rooms met expectations, cleanliness, recommended hygiene items, showers for showers is very good, the beds are excellent and above all the breakfast is a delight. The staff that served me is the best.

First surprise was that the hotel name sign was having three letters out as of a cheap hotel which I thought might be due to recent earthquake and they will fix it during my stay (10+ days). The check-in was fast and good however I wanted to change my room as the first had a platform directly below it and the receptionists were very fast to address that issue fast. The room was clean and neat but the amenities were very limited (shower gel and shampoo, bar soap, hair dryer and towels) don’t expect slippers, shaving kit, dental kit or even coffee and tea; all of that has to be paid for separately and not sure that they even had slippers. The internet speed was ok. Breakfast is served to table after selecting from an online menu. I tried the laundry service and it was too slow where for regular clothes (nothing special) it took me three days to get back mine and I had called already four times and promised to have them (soon!) at the last time after I waited two hours I had to leave and casually asking the receptionist she handed them to me!! The gym has some good equipment for a nice workout, mostly cardio (stationary cycling, treadmill…) but had no towels and lighting is dimmer than normal. I’d say for there’re other alternatives for similar price and much better service.