Hotels near Sandusky Avenue Christian Church, Tulsa

Had a great experience checking in with Jennifer. She was having to multitask but didn’t miss a beat. After checking in and getting settled Mr John Perez handling the bistro and bar better then a pro. He was very friendly and personable. I ordered the wings but they didn’t have the sauce I was hoping they had. Well John got with Jennifer and they created and awesome sauce to die for. Needless to say they created an experience that will make me return. Such customer accommodation and service is few and far between but this place exceeded all expectations. Do your self a favor and stay here. If you do say hi to Jennifer and John for me.

In traveling this route and staying in Marriott properties over 14 years this was the worst experience I’ve had. It was a handicap assessable room as requested however the only handicap part was a sign on the door. The toilet was so low to the ground you almost had to crawl off of it. The shower and tub was so narrow. It was hard to step into and the water did not drain so I had to stand in my own dirty shower water, the first thing I noticed on arrival was the light wasn’t working in the bathroom so I called the front desk to the room and all he kept talking about was how all the rooms had brand new microwaves. Who cares I didn’t come there for the microwave! And the bathroom floor was so slippery almost slimy , it was ridiculous His explanation was, I must’ve had something on my shoes. Yeah I’ve been in the car for 10 hours. I’m sure I had something on my shoes. I’m including a picture of a cracked frame on the window. It’s a lucky thing I only needed to sleep and get up and leave. I will give the credit to them for the breakfast. It was decent. It was hot, but I had it as soon as she put it out at the very beginning I can’t speak for later, but they had a nice selection, it is beyond me how this hotel advertises as the most up-to-date in the area I sincerely hope that’s not the truth because if you think sticking a brand new microwave in the room updates it you can think again I am so very disappointed. I will be calling management on Monday there’s no point in doing it on the weekend. I already know that, the lack of concern by the front desk was very troublesome and the ridiculous things he said to try and make it sound OK was worse! There are several other Marriott choices in this area. I chose this one for the price, but I sure did not receive the value for what I paid for sad sad experience. I never ever had to leave a review like this on a hotel.

Loved 😍 loved 😍 loved 😍 ❤️ this hotel! Cian the night clerk was the best!

Nina at the front desk helped me and she was awesome! I needed some help with printing several documents that I had misplaced and needed for a meeting. When I went to the front desk to ask for help, Nina was there with a smile and asked how she could assist. She quickly stopped what she had been working on and insisted on helping me right away. Nina printed the documents that I needed and delivered quickly. This was the only time that I have been in a pinch like this and needed help immediately and I was so happy that Nina was there to help me. She is great!

I got a room with 1 bed and a pull out bed on a couch. I took the top sheet off the bed to put on the pull out bed and found blood on my bed. It was not a whole lot of blood.... but it was still blood nonetheless. I talked to the night time receptionist and she assured me to speak with the manager in the morning and something would be done because they had no rooms available and I couldn’t have my 4 year old sleep in the car. We slept on the pull out couch and when I went to speak with the manager the next morning I was treated as if it was my fault. She told me there was nothing she could do or was willing to do because I booked through Hotels.com. Karina (the “general manager”) absolutely refused to help me in anyway. She called the police to have me leave when I became frustrated of the situation. Fast forward 3 days. I have spoken to person after person. And turns out Karina has all the control to issue a refund of any kind. And has denied it multiple times. I didn’t expect my money back or anything for that matter. But I did expect some common courtesy and maybe some respect as a human being who had to deal with someone else’s blood. I was dismissed and treated very poorly. In all of that Karina didn’t even say “I’m sorry for the inconvenience” one time. I would not recommend wasting your time or your money on this facility. It wasn’t worth even a sliver of the $200 I paid and the customer service? Don’t get me started. Very very sad this is where we had to start our vacation.

I would not stay at this hotel. I arrived at the airport and first ordered an Uber, while I was waiting I saw the hotel at a shuttle. I approached it and the driver acted like he never saw a black person before. He saw I wasn’t leaving so he asked where I was staying. I confirmed the Doubletree. He then told me he would be awhile and I would have to wait as if he’s prefer me yo get out and find my own transportation. As I felt uncomfortable, I got off the shuttle and took an Uber. Arriving at 1am in the morning, it was not a pleasant experience. Arrived at the hotel I formed the receptionist of my experience and she attempted to justify his actions.