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Goed hotel met vriendelijk personeel op een makkelijk te vinden locatie. De kamers zijn ruim en de bedden goed. Goed restaurant met een divers menukaart maar aan te raden is de verassingsmenu van de chef. Ontbijt was ook goed maar door de corona regels niet te uitgebreid en geen buffet maar goed opgelost met bediening. Thermen Berendonck is dichtbij en met een sauna arrangement van het hotel heb je een goede deal te pakken dus zeker de moeite waard.

Although recently supposed to has been renovated the hotel doesn't give a fresh impression. The sink of the shower was clogged. On the 2nd day it got cleaned after I asked about it. A colleague claimed about the same issue in her bathroom. The curtains on the windows don't block the sunlight. That caused me waking up much earlier on a sunny day. One has to keep the double windows closed to be isolated well the traffic noise (my room was in the 5th floor). The rooms have air conditioning. The breakfast was very basic.

The place is nice, staff great. Unfortunately I can not split the stars so please read this. The one star is just and only for the Spa, and it's management. Today I booked a duo scrub to do something nice with my daughter. On the website it is written: Scrub, cream, and head massage for 2 people.50 minutes, 98 euro. This is misleading and totally unfair for the client. We get in and we have 1 masseuse for 2 people.So technically I am paying 49 euro each for 25 (it was 20 at the end) minutes, and not for 50 minutes. Again: THIS is not specified on the website. We are sitting on no bed, just some estethician chairs which put your head lower than your body, totally uncomfortable. Totally low standards. We get scrub on 4 parts of our body: lower legs, front arms, beginning of your back and belly.And we are asked to turn. So only front Then we shower, and with the swimming suits on and with the face towel we get (small) it's totally impossible to get the scrub out. I remove my swimming suit, and I ask for a shower towel, while I am trying butt naked to climb on the chair again. Then comes the cream on the same 4 spots. At my question : why don't we get cream on hands and feet, she says that: The cream makes the feet sliding and the client could fall (!!) And: Masseuse has a phobia touching feet. (Really??? Who hired you?and why don't you do facials then?). Last is the head massage of 5 minutes which it hurts because the amount of oil is non existent. We leave and we paid 98 euro for half a treatment, a partial scrub, a partial cream, dry hands, feet, and lower back, and scrub all over places that I can't name. Masseuse pretends not to see my disappointment or she doesn't care That's a rip off. Nowhere on the website are these things mentioned and we were not informed upfront that the treatment would be only for 4 parts of the body and the masseuse was phobic. I didn't get the choice to stand up and leave, instead of being robbed off I go to complain to reception and the EXCEPTIONAL Lucy (excellent customer care) talks with the spa manager. Obviously the management hired the phobic masseuse so that's the standard. Amateur hour I don't get any excuses, and only 23 euro off the bill. Poor Lucy is left to represent the Sanadome and the shabby operation of a cheap and amateur spa management. She offers me drinks. I appreciate it. I would go back to the hotel and to the thermae, however I won't book a treatment ever again. And so should you do as well! Note for Sanadome management: This kind of service which is obviously incompetently managed from a third part, lowers your standards and your stars. Thank you Lucy, you are really what customer care is about

We are travelling from the UK and needed to be near Wijchen to visit family so stayed at the Mercury in Nijmegen for a couple of nights. It’s right by the Train Station which is exactly what we needed - simple to get to after the journey from Amsterdam and great to get back and forth to Wijchen. We arrived early but were swiftly checked in and given room right away. This has the feel of a business hotel but that means clean and efficient which is all we needed. The room was small but not tiny - had a decent safe and nice shower. We had breakfast twice and thought it was very good especially the croissants and fresh orange juice. One day was very busy but staff all seemed to pull together and service level was good. We didn’t use other facilities. It’s very close to station but no real train noise to disrupt sleep and also 5 min walk to centre of Nijmegen. Good option for Nijmegen and surrounding area.

I stayed at Guesthouse Vertoef on business for 2 nights in June. The location is excellent. I arrived by train into Nijmegen station and the hotel is a very short walk over the road, opposite the station. The sign of the hotel can be clearly seen from the walkway. The place is quirky and immaculately clean and well presented. The corridors are a bit office like and the stairwells are an unfinished concrete render which felt a bit industrial, but my room was large (even though classed as small). It was comfortable and had a dual aspect which was nice. It did however feel a bit as though I was sleeping in an IKEA room display, particularly with the dark grey/black ceiling. The bed was VERY comfortable. There was a bit of noise outside in the early hours but perhaps not surprising considering the city location. The external window blinds also rattle a bit in their tracks but not so as to disturb too much. The only down side to this venue in my opinion is the very early closing time of the reception, and therefore bar/café and lounge area (7pm). This meant that returning to the hotel after dinner or a days work felt a bit daunting as you enter via a secluded black door on the side of the property. Due to (probably) good sound proofing I did not hear anybody else inside the hotel at all on the first night (when I was staying alone, awaiting the arrival of colleagues the following day). This did feel a bit daunting, coupled with the fact that the lights only come on on sensors, so you had to venture inside before seeing much. There also seemed a lack of information about who if anyone you could contact and how if there was a problem (no night porter etc). Breakfast was good and plenty of it. Unlimited buffet style. Good choice, all cold continental offerings. All the hotel staff were very friendly and helpful, if they were there all the time this would be perfect.

I spent a Sunday and Monday night there; paid by my host (the university). Great choice on their part. The room was well appointed except for the somewhat small safe which would not accommodate my laptop. That said, the place is quite safe (access to the guest rooms via elevator that requires guest access card), so I just left it in the open. There's a coffee machine in the room and you can get extra capsules from the front-desk if need be. Toilet and shower are separate but, yes, as JapanGirl has mentioned, if you are not alone, you need to feel quite comfortable with your partner ... Wifi is stable and pretty fast, also on the ground floor/brekkie area, tv has some English language channels. Brekkie is fabulous and plenty. The ground floor is separated in about half a dozen areas and you can have brekkie in an ambiance of your choice. I had a colleague over for an hour to discuss one of her projects and ordered a cappuccino for her. When I wanted to pay for it, I was told that was fine. Everyone on the staff is super-nice and helpful. Good vibes. Really quite liked the place.

Hotel is very well located at the end of the hippe shopping street where also many restaurants are located, near the Great Market, Waal Kade, Kronenburger park. Our room was apparently in renovation because there was an intrusive paint smell and paint traces on the bathroom floor which were not yet removed. TV must be connected and reinstalled. For some, perhaps details, but should be in order.

Prima hotel! Badkamer was alleen niet heel schoon en er ontbraken war handige dingetjes zoals koffiemokken en een haakje voor je handdoek in de badkamer.