When checking in with my family (2 adults, 2 children), I informed the reception. However, the room only had towels for adults, and no extra towels were provided for the kids. Also, there was no microwave in the room.
My kids stained the bedsheets, and we were charged 600 for it, supposedly for cleaning. But the sheets were left as they were, without being cleaned. When I inquired via LINE, the hotel replied that since we paid, we could take the sheets with us.
Other aspects were good.
It was good that I booked directly with the hotel, as we got free entry to Cocoplay and Fatcoco Water Park.
The food prices were around 200+, and the portions were generous enough for two people.
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